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American Public Transportation Association

 Program

The 2016 APTA Bus & Paratransit Conference is scheduled for May 15-18 at the Westin Hotel, 601 S. College Street, & Charlotte Convention Center, 501 S. College Street.  For the most part, the committee meetings will be at the Westin and the educational sessions will be at the convention center. Hosted by the Charlotte Area Transit System (CATS), this technical conference focuses on all bus transportation issues. Learn from experts in the industry as they share effective strategies, experience, and solutions. Join the discussions with your colleagues to share your best practices. Register early for this opportunity to network with colleagues and learn from one another.

The program of educational sessions is organized by eight routes of study:

Route 1: Technology
Route 2: Operations & Maintenance
Route 3: Safety & Security
Route 4: Accessibility & Mobility Management
Route 5: Planning, Finance & Sustainability
Route 6: Capital Programs
Route 7: Bus Rapid Transit (BRT)
Route 8: Workforce Development, Management & Policy

Please note that this schedule is preliminary and subject to change.

Last Updated: May 26, 2016​​​​

 

Saturday, May 14

Route 8: WORKSHOP: Basics of Internal Operational Auditing

8 a.m. - 12 p.m.
Independence, 2nd Floor, The Westin Charlotte

(30 person limit)
The City of Charlotte is offering its internal auditor training to APTA conference attendees. Led by Continuous Improvement Officer Regina Dobson Cousar, this four-hour workshop is one that transit professionals who conduct quality audits, safety audits, or environmental audits will enjoy. This class will provide tips on how to improve your audit process and communicate results for continuous improvement. Charlotte Area Transit System Quality Assurance Manager Celia Gray will share examples from quality and safety and security compliance audits of CATS operations and maintenance departments.

see Workshop: Basics of InternalOperational Auditing for a detailed list of workshop topics and instructors' bios

AUDIENCE: Agency mid-level management, supervisors, and transit professionals who conduct or participate in quality audits, safety audits or environmental audits

FEE: The course is open to all Bus & Paratransit Conference registrants at no additional charge.

REGISTRATION: Please pre-register by completing the Workshop Registration Form. On-site registration is on a first-come, first-served, space and materials available basis.

QUESTIONS? Contact APTA’s Lynne Morsen at 202.496.4853 or lmorsen@apta.com.
 
Instructors
  • Regina Dobson Cousar, Utilities Continuous Improvement Officer, Charlotte Water, Charlotte, NC
  • Celia A. Gray, Quality Assurance Manager, Charlotte Area Transit System, Charlotte, NC

Conference Registration Desk

1 - 5 p.m.
A Concourse, Street Level, Charlotte Convention Center

Lanyards sponsored by GIRO Inc.
company logo 
 
Hotel keys sponsored by AECOM
company logo 
Padfolios sponsored by WSP | Parsons Brinckerhoff
 company logo

Host Information Desk

1 - 5 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

Route 3: Bus System Safety Seminar

1 - 5 p.m.
Providence II-III, 1st Floor, The Westin Charlotte

If you have responsibilities for operations safety or safety management, you will want to attend this interactive seminar to learn more about the latest issues and resources impacting safety and emergency preparedness in transit operations. Attend this need-to-know event to hear about and share effective practices being developed and applied in our industry. The seminar is sponsored by APTA’s Bus Safety Management Program for the benefit of all management personnel.

FEE: The Bus System Safety Seminar is open to all Bus & Paratransit Conference registrants at no additional charge.
      
REGISTRATION: Space is limited, so make your reservations early by emailing APTA’s Sherry Brown at sbrown@apta.com. On-site registration is on a first-come, first-served, space-available basis.  
    
QUESTIONS? Contact APTA's Sherry Brown at 202.496.4879 or sbrown@apta.com.
 
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visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 

   

Route 4: NTI TRAINING: Understanding ADA

1 - 5 p.m.
Harris, 2nd Floor, The Westin Charlotte

The goal of this National Transit Institute course is to teach transit professionals the legal background of ADA and paratransit requirements. The course is facilitated by industry professionals with extensive experience in paratransit services and the ADA.

Topics include:

• ADA legal requirements that apply to public and private transportation related entities
• 14 service provisions documented in 49 CFR Part 37, Subpart G
• Requirements to determine if a public or private entity must provide complementary paratransit service
• Criteria for complementary paratransit service
• Requirements for existing and new transportation facilities
• Compliance and enforcement responsibilities of FTA, DOT, and DOJ
• Responsibilities and compliance procedures for public and private entities
• Enforcement and investigation processes, including hearings, decisions, and notices

CEUs 0.4 and CERTIFICATE OF ATTENDANCE awarded upon completion of the course.

AUDIENCE: This course is intended for people who work at a transit agency or provide transit service, those who manage or operate paratransit services, and federal, state, and local representatives who work with the ADA community.

FEE: The course is open to all Bus & Paratransit Conference registrants at no additional charge.

REGISTRATION: Pre-registration is requested by emailing NTI’s Myrna Sirleaf at msirleaf@nti.rutgers.edu. On-site registration is on a first-come, first-served, space and materials available basis.

QUESTIONS? Contact NTI's Myrna Sirleaf at 848.932.6040 or msirleaf@nti.rutgers.edu.
 
Instructor
  • Paul J. Larrousse, Vice Chair, Higher Education Subcommittee; Co-chair, APTA LGBT Task Force; Director, National Transit Institute Rutgers, The State Univ. of New Jersey, New Brunswick, NJ

CATS TECHNICAL TOUR

2 - 4 p.m.
A Concourse, Street Level, Charlotte Convention Center

LYNX Blue Line Light Rail System Alignment Tour
Charlotte’s first light rail line, known as the LYNX Blue Line, has been in operation since 2007 and has been a resounding success. Come ride the 9.5 mile light rail system and see the transit-oriented development that has occurred in close proximity to much of the light rail line. Tour participants will board the LYNX Blue Line light rail system and learn about the transformation of the corridor, and the continuing development in the area. The tie-in between land use and transit will be emphasized, focusing on the public-private partnerships that lead to the transformation. Staff members from the City of Charlotte will be available during the light rail ride to answer questions about design, construction, and transit-oriented development.
  
Limit: 30 persons;
Tour also on Wednesday, May 18, 2 - 4 p.m.
 

Intergovernmental Issues Legislative Subcommittee

4 - 5 p.m.
Grand Ballroom D, 2nd Floor, The Westin Charlotte
Chair, Marlene B. Connor

Human Resources Committee Dutch-treat Dinner

6 p.m. -

(meet in the Westin lobby at 5:45 p.m.)
Chair, Lydia C. Grose
 

Sunday, May 15

Bus Safety Committee

7:30 - 10:30 a.m.
Providence II, 1st Floor, The Westin Charlotte
Chair, Vijay Khawani

Conference Registration Desk

7:30 a.m. - 6:30 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

Host Information Desk

7:30 a.m. - 6:30 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

INTERNATIONAL BUS ROADEO COMPETITION

8 a.m. - 5 p.m.

COMPETITION DATE, TIMES, LOCATION & TRAVEL INFORMATION
The International Bus Roadeo will take place on Sunday, May 15, from 8 a.m. to 5 p.m. at The Park Expo and Conference Center, 800 Blair Creek Road, Charlotte NC, 28205.
                  
Shuttle service will be provided between the Charlotte Omni and the Charlotte Westin to the roadeo site. The Roadeo shuttle will be available every 15 minutes between 6 a.m. and 6 p.m. both Saturday and Sunday. On Sunday, competition day, the service begins at 7:30 a.m. for spectators. Maps and directions will be available at the roadeo and conference registration desks. 

GENERAL INFORMATION
Bus operators and mechanics from transit systems across North America participate in separate competitions, which showcase their skills in safe driving and vehicle maintenance. The Operator Competition includes events such as pre-trip inspection, judgment stops, turning, and clearing obstacles. The Maintainer Competition requires skills in the identification of defects in engine, transmission, brakes, multiplex, doors, and HVAC modules. Visit the International Bus Roadeo section of APTA’s website for more information. 

see International Bus Roadeo for more information

ROADEO TRAINING WORKSHOPS/CONFERENCE SESSISONS
Not only are all the traditional conference sessions and activities open to the roadeo participants, but there are six training workshops scheduled exclusively for roadeo contestants. The workshop topics are:

MAINTENANCE:
• Electric Fan Engine Cooling System Operation, Diagnostics, and Troubleshooting
• Introduction to IntelligAIRE III
• Test Taking Know How, Tips, and Training for ASE Certification

OPERATIONS:
• ADA Changes - How the World of ADA Has Evolved for the Bus Operator
• Pre-Trip Inspection, Safety, Security, and the Changing Climate
• Operator Training…Buses and Bikes

see Program for more information

CUSTOMER SERVICE CHALLENGE
For the tenth year, the Customer Service Challenge joins the traditional Operator and Maintainer Competitions. The event, scheduled on Monday, May 16, from 2:30 to 4 p.m., allows bus operators to test their customer service skills in some distinctive customer interface scenarios. 

QUESTIONS? 
ROADEO REGISTRATION: Contact APTA’s Anitha Atkins at 202.496.4839 or aatkins@apta.com
ROADEO COMPETITION/EVENTS: Contact APTA’s Saahir Brewington at 202.496.4834 or sbrewington@apta.com.

THANKS TO OUR ROADEO SPONSORS

• Allison Transmission, Inc.
• Bendix
• Cummins Inc.
• Custom Training Aids, Inc.
• Engineered Machined Products, Inc.
• Fraser Gauge
• Motor Coach Industries
• New Flyer
• Thermo King Corporation
• Trackit LLC
• USSC Group/4ONE/FMNA
• Vapor Bus International
• Voith Turbo Inc.
 

 

Route 8: FTA’s Office of Program Oversight: Updates and Trends

9 - 10 a.m.
Grand Ballroom D, 2nd Floor, The Westin Charlotte

(CEOs and their designees only, please)
Grantees are invited to attend this session where the FTA’s Office of Program Oversight will lead a discussion of oversight review programs; look at trends in findings and deficiencies; and detail recent program changes and new initiatives designed to increase consistency across grantees and improve the overall review process. The overview presentation will be followed by a period to address your questions.
 
Presenter
  • John A. Bodnar, CTL, Chief, Division of Performance and Quality Assurance, Office of Program Oversight, Federal Transit Administration, Washington, DC

Workforce Development Subcommittee (HR Committee)

9 - 10:30 a.m.
Providence III, 1st Floor, The Westin Charlotte
Chair, Dr. Barbara K. Gannon

Route 3: FTA's Office of System Safety: Implementing Safety Management Systems (SMS)

10 - 11 a.m.
Grand Ballroom D, 2nd Floor, The Westin Charlotte

(CEOs and their designees only, please)
FTA's Director of System Safety will discuss how bus transit systems can implement Safety Management Systems (SMS).
 
Presenter
  • Lynn Spencer, Director, Office of System Safety, Federal Transit Administration, Washington, DC

Higher Education Subcommittee (HR Committee)

10:30 a.m. - 12 p.m.
Providence III, 1st Floor, The Westin Charlotte
Chair, Dr. Jill Hough

Older Adult Transportation Subcommittee (Access Committee)

10:30 a.m. - 12 p.m.
Kings, 2nd Floor, The Westin Charlotte
Chair, Bonnie Hitch

Research & Technology Committee

11:30 a.m. - 2 p.m.
Providence I, 1st Floor, The Westin Charlotte
Chair, Jonathan H. McDonald, P.E.

EXPO Advisory Committee

12 - 1:15 p.m.
Independence, 2nd Floor, The Westin Charlotte
Chair, Joe Gibson

Labor Relations Subcommittee (HR Committee)

12 - 1:30 p.m.
Providence III, 1st Floor, The Westin Charlotte
Chair, Kimberly Ulibarri

Mid-Size Operations Committee

12 - 1:30 p.m.
Providence II, 1st Floor, The Westin Charlotte
Chair, W. Curtis Stitt

Diversity Council

12 - 2 p.m.
Grand Ballroom C, 2nd Floor, The Westin Charlotte
Chair, Doran J. Barnes

Regulatory Activities Subcommittee (Access Committee)

12:30 - 1:30 p.m.
Kings, 2nd Floor, The Westin Charlotte
Co-Chairs, Patrisha Piras & Shelly Verrinder

Marketing & Communications Committee

1 - 3 p.m.
Grand Ballroom B, 2nd Floor, The Westin Charlotte
Chair, Morgan Lyons

Route 8: WORKSHOP: Daily Decisions, Lifetime Impact: Leadership Development for Mid-Level Managers

1 - 4 p.m.
Harris, 2nd Floor, The Westin Charlotte

(40 person limit)
In this compelling session led by the Callan Course on Leadership team, you will learn the tenets of heroic leadership. In the first segment you will learn how to develop a powerful leader’s paradigm built on trust, vision, action, and giving, and how you can effectively create, and then regenerate, excellence. The second segment helps you adapt your leadership to modern challenges like technology, information overload, and multi-generational workforces, and still build unified, high-performing teams. 

AUDIENCE: Transit mid-managers and those preparing to enter mid-management.
 
FEE: The course is open to all Bus & Paratransit Conference registrants at no additional charge.

REGISTRATION: Pre-registration is requested by emailing APTA's Joe Niegoski at jniegoski@apta.com to register. On-site registration is on a first-come, first-served, space and materials available basis.

QUESTIONS? Contact APTA’s Joe Niegoski at 202.496.4870 or jniegoski@apta.com.
 
Presenters
  • Paul Callan, Creator, The Callan Course on Leadership & VP, Training Consulting Services, PKL Services, Inc., Poway, CA
  • Patrick Gough, VP Human Resources, PKL Services, Inc., Poway, CA
  • Michael A. Dyer, President, DYER Global Solutions, LLC, Haymarket, VA

Route 8: This is APTA

2 - 3:15 p.m.
Grand Ballroom D, 2nd Floor, The Westin Charlotte

Getting involved, using APTA’s resources

Learn about your association and how to leverage to the fullest extent the membership benefits and resources available to you and your organization. Where do you start and how do you get involved? Come meet APTA’s leadership and staff in a relaxed atmosphere conducive to conversation and networking. A brief presentation will be followed by time for Q&A with seasoned member representatives who can share their advice ideas for your membership satisfaction.
 
Presenter
  • Richard A. White, Acting President & CEO, American Public Transportation Association, Washington, DC
Q&A Facilitators
  • Elaine R. McCloud, President & Chief Executive Officer, McCloud Transportation & Associates, LLC, Odessa, FL
  • Nathaniel P. Ford, Sr., Member, APTA Executive Committee; Chief Executive Officer, Jacksonville Transportation Authority, Jacksonville, FL
  • Sandy Draggoo, Chief Executive Officer/Executive Director, Capital Area Transportation Authority, Lansing, MI

Access Committee

2 - 4 p.m.
Grand Ballroom A, 2nd Floor, The Westin Charlotte
Chair, Lauren Skiver

CATS TECHNICAL TOURS

2 - 4 p.m.
A Concourse, Street Level, Charlotte Convention Center

Sprinter Enhanced Bus Alignment Tour
CATS Sprinter enhanced bus is an amenity driven transit experience with a focus on frequent service, passenger comfort, and unique branding. This is achieved by incorporating a high level of amenities at each Sprinter stop, operating with a dedicated branded hybrid bus fleet, and providing a consistent, easy to understand schedule. The tour will use a Sprinter bus that will depart from the Westin Charlotte. The tour will travel along the Sprinter route, stopping at key locations. Topics during the tour will include; factors that have contributed to ridership success, strategies to attract choice riders, stop location methodology, and lessons learned.

Limit: 35 persons
Tour also on Wednesday, May 18, 2 - 4 p.m.
 
 
LYNX Blue Line Extension Tour
The LYNX Blue Line Extension is a $1.16 billion light rail construction project that extends the existing LYNX Blue Line for 9.3 miles from uptown Charlotte, through the North Davidson (NoDa) historic arts district, to the University City area, with a terminal station on the campus of the University of North Carolina at Charlotte. The line, which includes a section located in an existing railroad corridor and a section in the median of North Tryon Street, is under construction and is expected to open for service in 2017. Tour participants will view the construction by bus and discuss issues such as how land use and transportation goals, working with third parties such as railroads, utilities and universities, and dealing with community and business impacts influenced the design of the project.

Limit: 25 persons
Tour also on Wednesday, May 18, 2 - 4 p.m.

 

Human Resources Committee

2 - 4 p.m.
Providence III, 1st Floor, The Westin Charlotte
Chair, Lydia C. Grose

ITS Passenger Transportation Systems & Services Committee

2 - 4 p.m.
Providence I, 1st Floor, The Westin Charlotte
Chair, Greg Cook

Bus & Paratransit CEOs Committee

2:30 - 4 p.m.
Providence II, 1st Floor, The Westin Charlotte
Chair, Carl G. Sedoryk

Route 8: OPENING GENERAL SESSION: Where Public Transportation Goes, Community Grows

4:30 - 6 p.m.
Ballroom AB, Ballroom Level, Charlotte Convention Center

As APTA’s 2016 Bus & Paratransit Conference begins, come hear an overview of events and our association’s initiatives. Learn more about collaboration with cities and organizations as well as among APTA business members, board members, and agency executives. Hear an overview of members’ actions in the five main APTA Strategic Plan components - safety and security first, resource advocacy, workforce development, evolving lifestyles, and technological innovation. Join us to recognize the winners of the Bus Safety & Security Excellence Awards. Enjoy a warm welcome as host Charlotte Area Transit System (CATS) rolls out the red carpet for everyone and see why “Where Public Transportation Goes, Community Grows.” In creating jobs, helping develop vibrant communities, and boosting the economy, public transportation offers choices for everyone. Start your experience with this session that will open doors as you and your colleagues share new ideas and learn even more about providing quality service.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Presiding
  • Valarie J. McCall, Chair, APTA; Member, Board of Trustees, Greater Cleveland Regional Transit Authority, Cleveland, OH
Remarks
  • Richard A. White, Acting President & CEO, American Public Transportation Association, Washington, DC
Host Welcomes
  • John M. Lewis, Jr., Executive Director, Charlotte Area Transit System, Charlotte, NC
  • Hon. Jennifer W. Roberts, Mayor, City of Charlotte, Charlotte, NC
2016 Bus Safety & Security Excellence Awards Ceremony
  • Valarie J. McCall, Chair, APTA; Member, Board of Trustees, Greater Cleveland Regional Transit Authority, Cleveland, OH

Welcome to Charlotte Reception

6 - 7 p.m.
Ballroom CD, Ballroom Level, Charlotte Convention Center

(tickets required)
All conference registrants and their guests are invited to mix and mingle at this lively welcoming reception in the convention center that is sure to set the tone for a week of learning and networking.
 
 

Monday, May 16

Business Member Networking Breakfast

6:45 - 8:15 a.m.
208 AB, Ballroom Level, Charlotte Convention Center

“It just keeps getting better!” That’s what business members are saying about the Monday morning business networking breakfast at the APTA Bus & Paratransit Conference. Designed to help bus OEMs, sub-suppliers, contract operators, and major A&E firms strengthen their business relationships and find new business partners, the breakfast provides an opportunity for APTA business members to talk about their companies and how to do business with them.

All APTA business members are invited to come to the breakfast and join in the business-to-business networking opportunity. Small businesses and DBE firms are particularly encouraged to take advantage of this opportunity.

Transit agency procurement officials are also encouraged to come to the breakfast to promote their current procurement opportunities and their anticipated procurement requirements in the coming months.

To help you plan your networking activities, a brochure listing information about the networking breakfast participants will be prepared and sent out on May 9 in advance of the breakfast. Members wishing to be listed in the brochure, must complete the online registration/brochure participation form by April 22.
 
FEE: There is no separate registration fee required to participate in the breakfast.

REGISTRATION: Please register by completing the Breakfast Registration Form
Thank you for your interest in the Business Networking breakfast. Since we are putting together the program listing of the companies and transit agencies that have told us that they will be there, we cannot include your company in the program. However we look forward to having you participate in the breakfast. You will be able to get a copy of the program when you arrive at the breakfast.

QUESTIONS? Contact Fran Hooper at 202.309.5690 or fhooper@apta.com.
 
The Networking Breakfast is supported by the Business Member Activity Fund.
 
      

Bus Operations Committee

7 - 8 a.m.
Providence III, 1st Floor, The Westin Charlotte
Chair, Dottie L. Watkins

Bus Technical Maintenance Committee

7 - 8 a.m.
Grand Ballroom B, 2nd Floor, The Westin Charlotte
Chair, Jerry Guaracino

Conference Registration Desk

7 a.m. - 5 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

Host Information Desk

7 a.m. - 5 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

Moderators/Speakers & AV Preview Room

7 a.m. - 5 p.m.
216 B, Ballroom Level, Charlotte Convention Center
 

TCRP Information Center

7 a.m. - 5 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

Coffee Service

8 - 9 a.m.
Ballroom Prefunction 2, Ballroom Level, Charlotte Convention Center
 

Route 2: MAINTENANCE MANAGERS WORKSHOP

8 a.m. - 5 p.m.
Grand Ballroom C, 2nd Floor, The Westin Charlotte

Join us for the Maintenance Mangers Workshop (formerly Maintenance Monday) for a day dedicated to bus maintenance and bus technologies. Take advantage of a full day of learning and interaction with your maintenance manager peers and other associated transit professionals.

FEE: If you are registered for the Bus & Paratransit Conference, there is no additional charge to attend the Maintenance Managers Workshop. The registration fee is $300 per person to attend ONLY the Maintenance Managers Workshop. The fee includes the full day of activities, including the welcome breakfast and lunch at the Bus Display.
 
REGISTRATION: Pre-registration is not required. If you are attending the Maintenance Managers Workshop events ONLY, please register & pay on site at the APTA registration desk in the Westin Charlotte Hotel.

QUESTIONS?
Registration: Contact APTA's Kuita Spence at 202.496.4845 or kspence@apta.com.
Program: Contact APTA's Jeff Hiott at jhiott@apta.com.

see Maintenance Managers Workshop or click on the Maintenance Managers Workshop icon on the conference app home page for agenda and speaker information
 
Continental Breakfast sponsored by BAE SYSTEMS

Route 8: INFORMATION SESSION: APTA Task Force on Member Collaboration

8:30 - 10 a.m.
Ballroom AB, Ballroom Level, Charlotte Convention Center

Business members, board members, and transit CEOs engage in association improvements and partnerships

APTA's Chair appointed a task force to identify ways to (1) enhance internal partnerships and collaboration among three key membership groups -- transit agency CEOs and board members, and the Business Member Board of Governors (BMBG) -- and (2) between APTA and key external organizations with shared program and policy interests such as  the U.S. Conference of Mayors, National League of Cities, and National Association of Regional Councils, developing memorandums of understanding and collaborative activities such as joint involvement at meetings and study. The internal focus is on (1) alignment on priorities and initiatives including enhanced communications and collaborative efforts; (2) alignment of all in advancing APTA's 2015-2019 Strategic Plan as a component of committee work plans; (3) evaluation of the expectations for staff support and resources; (4) engagement of the Executive Committee, board, and staff to ensure respect and transparency; and (5) review of APTA's delivery of member services and association culture to best understand the variability of constituent needs.

The task force is co-chaired by APTA leaders representing the three groups in this initiative: Patrick Scully, BMBG Chair and member of APTA's Executive Committee, David Stackrow, Transit Board Members Committee Chair and member of APTA's Board of Directors, and Ann August, former transit CEO. The task force members represent these three key groups. 
 
The purpose of this session is to expand on the background and work activities for the Task Force, and to report on its findings and recommendations.
 
Opening Remarks
  • Valarie J. McCall, Chair, APTA; Member, Board of Trustees, Greater Cleveland Regional Transit Authority, Cleveland, OH
Facilitators
  • Patrick J. Scully, Member, APTA Executive Committee; Chair, Business Member Board of Governors; Executive Vice President, Sales and Marketing, Motor Coach Industries, Des Plaines, IL
  • David M. Stackrow, Sr., CPA, Member, APTA Board of Directors; Chair, Transit Board Members Committee; Chairman, Capital District Transportation Authority, Albany, NY
  • Ann D. August, CCTM, Professional Consultant, Ann August Consulting , Dalzell, SC

Route 2: ROADEO MAINTAINERS WORKSHOP: Electric Fan Engine Cooling System Operation, Diagnostics, and Troubleshooting

8:30 - 10:30 a.m.
217 D, Ballroom Level, Charlotte Convention Center

See the latest generation of Engineered Machined Products’ (EMP) Mini-Hybrid® engine cooling system and learn the theory of operation, diagnostics, and troubleshooting tips using a functioning system.
 
EMP’s Mini-Hybrid® engine cooling system is part of the Roadeo Mechanics competition in both the Cummins-Allison and Cummins-Voith modules. Come see the newest product, which utilizes EMP’s new 15” fan, learn more about how the system works, and get diagnostic and troubleshooting tips. A functioning Gen IV system and a vehicle simulator will be used to demonstrate the service tool and real failure examples will be used to explain the troubleshooting process.
 
Certificate of Attendance awarded upon completion of the course. 
 
Workshop sponsored by Engineered Machined Products, Inc.
 
Trainers
  • Jim Stark, Regional Sales and Service Manager - Midwest, Engineered Machined Products, Inc., Escanaba, MI
  • Susan Bucheger, Technical Services Manager, Engineered Machined Products, Inc., Escanaba, MI
  • Eddy Mercon, Regional Service Project Manager - Northeast, Engineered Machined Products, Inc., Burlington, NJ
  • Michael Santillanez, Regional Service Projecdt Manager - West, Engineered Machined Products, Inc., Escanaba, MI
  • Steven Babin, Regional Service Project Manager - Southeast, Engineered Machined Products, Inc., Escanaba, MI

Route 2: ROADEO OPERATORS WORKSHOP: The Americans with Disabilities Act: 25 Years of Progress and There’s Still More to Learn

8:30 - 10:30 a.m.
217 A, Ballroom Level, Charlotte Convention Center

This workshop will cover the ADA’s 25-year history and teach us why it is just as relevant for today’s transit operations. The training will cover topics such as driver assistance, service animals, and general ADA information, as well as customer rights and responsibilities. There will be opportunities for open discussion and questions/answers on the ADA. This training will also explore the USDOT final rule for reasonable modifications/accommodations to policies, practices, and procedures. Participants will get a review of the FTA guidance document, work through multiple examples to understand the extent of this requirement, and receive answers to their questions about how this new rule applies to and impacts the provision of transportation service. They will get to participate in a fun question and answer session that will test their wits regarding knowledge of the ADA. The workshop will include peer-to-peer sharing, a list of helpful resources on the ADA for future reference, and hands-on exercises to help participants apply their knowledge gained.
 
Certificate of Attendance awarded upon completion of the course.
 
Workshop sponsored by Easter Seals Transportation Group
 
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visit http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Trainer
  • Carol Wright, Vice President, Mobility & Transportation, Easter Seals Transportation Group, Washington, DC

APTA Member Resource Room and SmartBar

8:30 a.m. - 4:30 p.m.
214, Ballroom Level, Charlotte Convention Center

Sponsored by the Business Member Activity Fund

Route 1: Mobile Applications

10:15 - 11:45 a.m.
213 A, Ballroom Level, Charlotte Convention Center

Used by riders, potential riders, and employees, find out how smartphone apps benefit everyone

This constantly emerging, changing environment provides endless opportunities for improvements in transit service. Supporting integrated mobility, using social media techniques, and learning from successful methodologies are the topics of this session.
 
SPECIAL DRAWING! Recognizing the importance of mobile apps for transit agencies and for businesses, APTA’s Business Members are pleased to host this session. In addition to a great session there will be a drawing for one registration for the APTA 2016 Annual Meeting in Los Angeles or for an APTA conference in 2017, funded by the Business Member Activity Fund. So settle in to learn about the newest mobile apps and make sure you're there to win the registration for an upcoming APTA conference.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • James A. Winslow, Business Systems Program Manager, Charlotte Area Transit System, Charlotte, NC
Making Your Mobile App Work for You
  • Jimmy Jones, Senior Account Executive, TransLoc Inc., Durham, NC
Closing the Loop -- Improving Transit through Crowdsourced Information
  • Sean J. Barbeau, Ph.D., Principal Mobile Software Architect for R&D, Center for Urban Transportation Research/College of Engineering, Tampa, FL
Implementing an Uber-like Solution for Public Transportation in Orlando
  • Brady Young, Business Development, DoubleMap, Inc., Indianapolis, IN
Presentation topic to be announced
  • Sanford M. Weinberg, Vice President, Fare Collection, Xerox State & Local Solutions, Inc., Columbia, MD

Route 3: Transit Safety and Security

10:15 - 11:45 a.m.
217 BC, Ballroom Level, Charlotte Convention Center

FTA & TSA discuss roles, responsibilities, and funding

At the operational level, system safety and security are intertwined, and equally critical components to the operating environment and public perception of a transit system.  Recent incidents have elevated the focus and concern on the part of State Safety Oversight Agencies and transit agencies. At this session FTA will outline their safety responsibilities and TSA will review their security responsibilities to the operations of the nation’s public transportation systems.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Carl G. Sedoryk, Member, APTA Executive Committee; Chair, Bus & Paratransit CEOs Committee; Co-Chair, Authorization Task Force; General Manager/Chief Executive Officer, Monterey-Salinas Transit, Monterey, CA
Panelists
  • Lynn Spencer, Director, Office of System Safety, Federal Transit Administration, Washington, DC
  • Sonya Proctor, Director, Surface Division, Transportation Security Administration, Washington, DC

Route 4: Using Non-traditional Modes to Meet ADA Demand

10:15 - 11:45 a.m.
213 D, Ballroom Level, Charlotte Convention Center

Approaches to meeting ADA requirements, providing quality service, and managing costs

Ever since the passage of the Americans with Disabilities Act (ADA) in 1990, the public transportation industry, and public and private sectors, have worked to provide accessible transit services and comparable paratransit services for the increasing number of customers, despite budget constraints and the rising costs of traditional ADA paratransit. Learn more about transit agencies that have taken progressive, visionary, and strategic approaches to provide a broad range of diverse transit services.
 
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visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Bonnie Hitch, Chair, Access Committee Older Adult Transportation Subcommittee; Director of Civil Rights, Delaware Transit Corporation, Dover, DE
Using Non-traditional Modes to Meet ADA Demand
  • Carol L. Ketcherside, AICP, Deputy Director, Planning & Development, Valley Metro, Phoenix, AZ
  • Ron L. Brooks, Vice Chair, Access Committee; Manager of Accessible Transit Services, Valley Metro, Phoenix, AZ
RideKC Coordination of ADA Paratransit and Other Demand Responsive Services
  • Jameson T. Auten, Chief Transportation Officer, Kansas City Area Transportation Authority, Kansas City, MO
  • Deanne Petersen, Transportation Planner, TranSystems Corporation, Kansas City, MO
Multi-modal Success: From "One Call, One Click" to the PanAm Games
  • Daisy Wall, Vice President, Marketing, RouteMatch Software, Inc., Atlanta, GA

Route 5: Complete Streets and Complete Trip

10:15 - 11:45 a.m.
218 - 219, Ballroom Level, Charlotte Convention Center

Strengthening connections and access for all

A rider’s trip doesn’t begin or end with the transit ride, but rather when they leave their origin to walk to the stop and when they get off at their stop and walk to their destination. Not only does the experience on the transit vehicle matter, but the journey to it is just as important. Transit agencies are making significant investments in projects that create amenities along transit corridors to improve the rider’s experience to and from the transit station. Because these investments extend beyond the transit stop, agencies are meeting their goals to maintain and increase ridership as well as improving safety and access for all users, including pedestrians, bicyclists, and transit riders of all ages and abilities. Join this session to learn how agencies across the country are implementing complete streets policies and other tools that focus on the complete trip, not just moving vehicles, and how these policies can promote safe walking, biking and transit use.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Marlene B. Connor, Member, APTA Board of Directors; Chair, Mobility Management Committee; Chair, Intergovernmental Issues Legislative Subcommittee; Co-Chair, Systems Management & Operations Planning Subcommittee; Principal/Manager, Marlene Connor Associates, LLC, Holyoke, MA
Reno's Perspective on Complete Streets
  • Jeff Hale, P.E., Director of Engineering, Regional Transportation Commission of Washoe County, Reno, NV
The Complete Trip: Asset Management, Planning, and Customer Information
  • Bennett Powell, Transportation Planner, KFH Group, Inc., Austin, TX
DART’s Solar Powered Enhanced Bus Shelter
  • Jennifer Jones, Project Manager II-Planning & Development, Dallas Area Rapid Transit, Dallas, TX

Route 8: Advancing the Next Generation Workforce

10:15 - 11:45 a.m.
209B - 210B, Ballroom Level, Charlotte Convention Center

Unleashing the impact and thought-power of the new workforce

Tomorrow’s transit workforce are riding today’s transit systems. Many have shunned drivers’ licenses for transit passes. Join industry representatives for a progressive conversation and call to action. Hear from these leaders as they discuss current challenges, innovative programs, partnerships, success stories, and their vision for the future. Be part of an engaging audience dialogue with our panel to share your opinions, hopes, expectations, and ambitions to grow and develop future members of our industry. Walk away with your personal action plan to advance the next generation workforce.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Andrew Brieschke, Director of Operations, Capital Area Transportation Authority, Lansing, MI
Panelists
  • Candy Phillips, Organization Development and Learning Manager, City of Charlotte, Charlotte, NC
  • Jimmie L. Fight, Chief Human Resources Officer, Kansas City Area Transportation Authority, Kansas City , MO
  • Reginald E. Arrington, Director of Maintenance, Charlotte Area Transit System, Charlotte, NC
  • LaShawn King Gillespie, Director of Customer Service & Operations, Foothill Transit, West Covina, CA

Route 8: Cooperative Procurement

10:15 - 11:45 a.m.
213 BC, Ballroom Level, Charlotte Convention Center

Leveraging resources

The American Bar Association Model Procurement Code for State and Local Governments defines cooperative purchasing as procurement conducted by/on behalf of one or more Public Procurement Units. Advantages to cooperative purchasing include leveraging limited procurement resources, reducing administrative costs, and increased savings through economies of scale. There are three primary types of procurement cooperatives: 1) In Joint Procurements or true cooperatives, two or more organizations combine their requirements and solicit bids or offers for goods or services; 2) With Piggybacking, the procurement organization makes a procurement contract available for other organizations to use; 3) With Third Party Aggregators, an organization brings together multiple organizations to represent their requirements and manage the resulting contract or contractor. As with any procurement tool, there are advantages and pitfalls with cooperative purchasing. Join this session to hear a panel of government and industry professionals explain these new requirements and how they will affect the transit industry.
Moderator
  • Richard J. Wieczorek, Chair, Standards Bus Procurement Guidelines Terms and Conditions; Department Manager, Procurement and Materials Management, San Francisco Bay Area Rapid Transit District (BART), Oakland, CA
Panelists
  • James Harper, Jr., Director, Office of Acquisition Management, Federal Transit Administration, Washington, DC
  • Buck Marks, Procurement Manager, Chapel Hill Transit, Chapel Hill, NC
  • Joe Gibson, Chair, EXPO Advisory Committee; Vice President, National Sales, New Flyer, Commerce, MI
  • Patrick J. Scully, Member, APTA Executive Committee; Chair, Business Member Board of Governors; Executive Vice President, Sales and Marketing, Motor Coach Industries, Des Plaines, IL
  • John O. Adler, Vice Chair, Procurement & Materials Management Committee; Vice President, Procurement, Dallas Area Rapid Transit, Dallas, TX

Route 8: The Power of Diversity: What it Means to Be an Inclusive Industry

10:15 - 11:45 a.m.
211 - 212, Ballroom Level, Charlotte Convention Center

North Carolina has been the epicenter of a national controversy after state lawmakers passed HB2, a law that bars municipalities from establishing non-discrimination ordinances that cover entire communities, including the LGBT community. Join APTA’s Diversity Council, and transit agency and business members, for a frank conversation about the effects of such laws, what the transit industry can and is doing to ensure full non-discrimination and the challenges and opportunities for greater diversity and inclusiveness in the industry. How can we best enhance inclusiveness at APTA, in the workplace and through local community and customer outreach. Come take part in this important conversation and share your organization’s best practices and lessons learned.
 
Moderator
  • Doran J. Barnes, Vice Chair, APTA; Chair, Diversity Council; Executive Director, Foothill Transit, West Covina, CA
Panelists
  • Matt Hirschy, Director of Advancement, Equality North Carolina, Raleigh, NC
  • Paul J. Larrousse, Vice Chair, Higher Education Subcommittee; Co-chair, APTA LGBT Task Force; Director, National Transit Institute Rutgers, The State Univ. of New Jersey, New Brunswick, NJ
  • Chad Ballentine, Director, Paratransit and Operations Technology, Capital Metropolitan Transportation Authority, Austin, TX
  • Ryan Popple, President & CEO, Proterra Inc., Burlingame, CA

BUS DISPLAY

11 a.m. - 4 p.m.
S Brevard St & E MLK Jr Blvd, Adjacent NASCAR HOF, NASCAR Hall of Fame

(includes lunch from 12 - 2 p.m.; tickets required)
Buses will be on display for your inspection and manufacturers’ representatives will be on hand to discuss their products and answer your questions. The display will be held on S Brevard Street and E Martin Luther King Boulevard, adjacent to the NASCAR Hall of Fame and across the street from the Convention Center. To highlight this event a complimentary lunch for all conference and roadeo registrants will be available during the display from 12 to 2 p.m.

see Bus Display Reservations & Exhibitor Registration for details and to register
 

Mobility Management Committee

12:30 - 2 p.m.
Grand Ballroom D, 2nd Floor, The Westin Charlotte
Chair, Marlene B. Connor

Route 8: WORKSHOP: Mid-Level Manager Careers: Preparing for the Next Steps

1 - 3:45 p.m.
209A - 210A, Ballroom Level, Charlotte Convention Center

Mid-level managers in both public and private transportation organizations are the engines that keep the organization running. Specific skills brought mid-managers to the job…and the variety, company logo
complexity, and unpredictability of public transit holds their interest and builds valuable management skills. However, there is little time for contemplating the long term and preparing for the
next step in your career. This session will provide a framework for cataloguing the skill, interest, and perspective needed to move into the ‘next job’ when you are ready. Join an interactive
conversation that will lead to an understanding of getting to that next step.

AUDIENCE: Transit mid-managers and those preparing for the next step in their career.

FEE: The course is open to all Bus & Paratransit Conference registrants at no additional charge.
  
REGISTRATION: Pre-registration is not required. Please check on space and materials availability on site at the APTA registration desk. Space is limited so participation is on a first-come, first-served basis.

QUESTIONS? Contact APTA's Joe Niegoski at 202.496.4870 or jniegoski@apta.com.
 
Presenters
  • Dr. Barbara K. Gannon, Chair, Workforce Development Subcommittee; Principal, GannonConsult, Gloucester, MA
  • Lindsey C. Robertson, Senior Program Manager - Workforce Development, American Public Transportation Association, Washington, DC

Route 2: ROADEO MAINTAINERS WORKSHOP: Introduction to IntelligAIRE III

2 - 4 p.m.
217 D, Ballroom Level, Charlotte Convention Center

Technicians will learn the operation of the IntelligAIRE III controller, CanDIAG troubleshooting procedures, as well as flash loading software and use of diagnostic tools.
 
Certificate of Attendance awarded upon completion of the course.
 
Workshop sponsored by Thermo King Corporation
 
Trainer
  • Steve Morris, Product Service Manager, Bus, Thermo King Corporation, Minneapolis, MN

Route 2: ROADEO OPERATORS WORKSHOP: Bus Fires - Driver Basic Training

2 - 4 p.m.
217 A, Ballroom Level, Charlotte Convention Center

The training will provide a background into the types of bus fires a driver may be faced with. It will review the basics of fire types, signs that may indicate a potential fire, and what steps should be followed. It will also provide an overview of handheld portable extinguishers and automatic fire detection and suppression systems.
 
Certificate of Attendance awarded upon completion of the course.
 
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visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Trainer
  • Joseph (Joey) Peoples, Consultant - Vehicle Fire Safety, SP Technical Research Institute of Sweden-Fire Research, Youngsville, NC

Route 1: Software/Data

2:30 - 4 p.m.
211 - 212, Ballroom Level, Charlotte Convention Center

Examine the technology behind advances in our industry

Two technologies underlie all of the advances in transit operations and management. Attend this session to see the interaction between these two program elements.
 
Moderator
  • Jarrett Stoltzfus, Director of Procurement, Foothill Transit, West Covina, CA
AFC Systems: How to Use Big Data for Analysis and Improvement
  • Floyd Diaz, Industry Solutions Manager, Automatic Fare Collection, Trapeze Group, Mississauga, ON
From Data to Decisions
  • Gadi Glogowski, Product Manager, Clever Devices Ltd., Woodbury, NY
Paratrasit Data / TCIP (Transit Communications Interface Profiles)
  • Robert G. Ayers, President, Ayers Electronic Systems, LLC, Richmond, VA

Route 2: Customer Service Challenge

2:30 - 4 p.m.
Ballroom AB, Ballroom Level, Charlotte Convention Center

How would you respond in these situations?

Join us as the industry's best bus operators compete in a test of customer service skills at this entertaining event. Come see who walks away with the title of transit's 'top ambassador.'
 
Host
  • Thomas J. Costello, Instructor, University of Illinois at Urbana-Champaign, Urbana, IL

Route 3: Cybersecurity

2:30 - 4 p.m.
209B - 210B, Ballroom Level, Charlotte Convention Center

Current initiatives and protective measures

Offensive cyber operations can be launched by anyone with a computer and an Internet connection. Cyber attacks and fraud appear inevitable and can disrupt data and services, crippling networks and computers, and now crash automobiles. Are buses next? What other methods are bus systems using to assess and mitigate cyber risks? This session will highlight current vulnerabilities and discuss the cybersecurity strategies, which include APTA’s Standards and Cybersecurity Working Groups that agencies should utilize to address the risk in their ever- changing IT & OT environment. With growing cyber threats, join this session to learn what you can do to protect your agency.
 
Moderator
  • David J. Teumim, President, Teumim Technical, LLC, Allentown, PA
Panelists
  • Lee Allen, Office of Security Policy & Industry Engagement, Transportation Security Administration, Arlington, VA
  • Alesia Cain, Chief Technology Officer, Hampton Roads Transit, Hampton, VA
  • David J. Teumim, President, Teumim Technical, LLC, Allentown, PA

Route 3: Post Brussels: Your Emergency Preparedness Posture

2:30 - 4 p.m.
213 A, Ballroom Level, Charlotte Convention Center

Examining your emergency management and security status

As a result of recent terrorist attacks and security concerns, transit systems are examining the current state of their system preparedness given our current security environment. Join your fellow transit security and emergency management experts as they discuss what they are currently doing to proactively protect their systems and evaluate their security programs. Then learn from TSA Mass Transit leadership as the panel explores the protective measures, programs to further secure your system.
 
Moderator
  • James D. Spiller, Chief of Police and Emergency Management, Dallas Area Rapid Transit, Dallas, TX
Panelists
  • David B. Carney, Assistant General Manager of Bus Operations, Massachusetts Bay Transportation Authority, Boston, MA
  • Sgt. Charles Rappleyea, Police Liaison, Charlotte Area Transit System, Charlotte, NC
  • Christopher T. McKay, Mass Transit Branch Manager, Surface Division, Transportation Security Administration, Arlington, VA

Route 3: Practical Strategies & Methods to Address Safety Management Systems & Risk Reduction

2:30 - 4 p.m.
217 BC, Ballroom Level, Charlotte Convention Center

Will your plan be in compliance with the new National Safety Plan?

The Federal Transit Administration will apply to all transit operators safety plan requirements. Will your agency’s plan be sufficient to meet the Safety Management Systems (SMS) criteria? This session will identify SMS criteria and methods of applying risk reduction programs to support your plan, which will soon become the responsibility of the board of directors and executive team. Is your agency prepared?
 
As the proposals for new rulemaking continue to roll out from the FTA, agencies are thinking about how to transition their current organizational structures, policies and procedures to meet the new SMS regulations. This session will feature an up-to-the-minute status review of the regulations, ways to optimize SMS criteria to drive more value for the agency, and techniques for using non-traditional statistical modeling, such as Random Forests and Artificial Neural Networks, to remove risk from the bus operating environment.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Lisa Staes, Vice Chair, Bus Safety Committee; Director, Transit Safety and Workforce Development Programs, Center for Urban Transportation Research/College of Engineering, Tampa, FL
Current Status of FTA Rulemaking on Safety Management Systems
  • Lynn Spencer, Director, Office of System Safety, Federal Transit Administration, Washington, DC
Using SMS Principles to Create Value for Your Agency
  • Andrea Jones, Project Manager, DuPont Sustainable Solutions, Wilmington, DE

Route 4: FTA ADA Circular

2:30 - 4 p.m.
213 D, Ballroom Level, Charlotte Convention Center

Accessibility requirements, good practices

Bus and paratransit systems play a critical role in connecting riders and communities to economic opportunity. With the U.S. Department of Transportation Americans with Disabilities Act regulations, these systems better ensure that riders with disabilities can access jobs, education, and other essential services. In October 2015, the Federal Transit Administration (FTA) issued its first-ever ADA Circular to assist bus and paratransit systems with ADA requirements. This session will focus on accessibility issues relevant to bus and paratransit systems. FTA staff will discuss accessibility requirements, good practices designed to enhance public transit for all riders, and common issues and themes that FTA encountered during the roll-out of the ADA Circular. The ADA Circular is available at http://www.fta.dot.gov/legislation_law/12349_16591.html.

 
Presenters
  • Linda Ford, Associate Administrator for Civil Rights, Federal Transit Administration, Washington, DC
  • Richie Khanh Nguyen, Equal Opportunity Specialist, Federal Transit Administration, Washington, DC

Route 5, Route 8: Environmentally Preferable Purchasing

2:30 - 4 p.m.
218 - 219, Ballroom Level, Charlotte Convention Center

Procurement policies, programs, strategies, best practices for health and the environment

Combined and coordinated, transit industry spending can have a huge positive impact on our environment, drive real innovation in green products and services, and stimulate demand for them in the consumer and business sectors. Environmentally Preferable Purchasing (EPP) or Green Purchasing is purchasing a product that has a lesser or reduced negative effect or increased positive effect on human health and the environment, when compared with competing products that serve the same purpose. This term includes sourcing recyclable products, recycled products, reusable products, and products that conserve energy or natural resources. Incorporating EPP into the procurement process considers raw materials acquisition, production, fabrication, manufacturing, packaging, distribution, reuse, operation, maintenance, and disposal of the product. In this interactive session, participants will discuss how to establish a green procurement policy and implement an EPP program, EPP strategies and best practices, and other methods for leveraging spend to improve our environment.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Susannah Kerr Adler, AIA, Member, APTA Board of Directors; Chair, Leadership APTA Committee; Chair, Sustainability Committee; Chair, Leadership APTA Class of 2016; Transit & Rail-Senior Vice President, CH2M, Washington, DC
Panelists
  • Jeffrey Wharton, Member, APTA Board of Directors; 1st Vice Chair, Business Member Board of Governors; President, IMPulse NC LLC, Mount Olive, NC
  • John O. Adler, Vice Chair, Procurement & Materials Management Committee; Vice President, Procurement, Dallas Area Rapid Transit, Dallas, TX

Route 8: GENERAL SESSION: USDOT Update

4:30 - 5:30 p.m.
Ballroom AB, Ballroom Level, Charlotte Convention Center

The USDOT’s senior leadership team will talk about how the Federal Transit Administration and the U.S. Department of Transportation are preparing to meet the challenges of the next 30 years, dealing with aging infrastructure and growing demand, investing in workforce development and new technologies, and the FTA’s safety role.
 
Presiding
  • Doran J. Barnes, Vice Chair, APTA; Chair, Diversity Council; Executive Director, Foothill Transit, West Covina, CA
Presenter
  • Hon. Carolyn Flowers, Acting Administrator, Federal Transit Administration, Washington, DC
 

Tuesday, May 17

Clean Propulsion & Support Technology Committee

7 - 8 a.m.
Grand Ballroom AB, 2nd Floor, The Westin Charlotte
Chair, Mike Finnern

Environmental Justice/Title VI Subcommittee (P&P Committee)

7 - 8 a.m.
Independence, 2nd Floor, The Westin Charlotte
Co-Chairs, Benjamin Limmer, AICP & Patrisha Piras & Ken Zatarain

Coffee Service

7:30 - 9 a.m.
Ballroom Prefunction 2, Ballroom Level, Charlotte Convention Center
 

Conference Registration Desk

7:30 a.m. - 4 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

Host Information Desk

7:30 a.m. - 4 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

Moderators/Speakers & AV Preview Room

7:30 a.m. - 4 p.m.
216 B, Ballroom Level, Charlotte Convention Center
 

TCRP Information Center

7:30 a.m. - 4 p.m.
A Concourse, Street Level, Charlotte Convention Center
 

Route 4: GENERAL SESSION: Breakthroughs & Building Blocks: A Round-Table Discussion on Mobility & Partnering

8 - 9:15 a.m.
Ballroom AB, Ballroom Level, Charlotte Convention Center

Technology is transforming transportation. The ability to conveniently request, track, and pay for trips via mobile devices is changing the way people get around.  New technology-driven mobility services are providing travel options for the public that engender new partnerships for transit agencies. Around the country, transit agencies are coordinating and integrating these services into a system that can efficiently connect people to the complete trip and the full range of trip-purposes including jobs, education, health, and access to essential services. New approaches for partnering will be described in this executive-level discussion between transit systems establishing the initial building blocks for partnering and integrated mobility. The discussion will focus on cutting-edge perspectives and approaches on service delivery.
 
The new APTA report released in March, 2016, “Shared Mobility and the Transformation of Public Transit,” is available at: http://www.apta.com/sharedmobility.  This report examines the relationship of public transportation to shared modes, including bikesharing, carsharing, and ridesourcing services provided by companies such as Uber and Lyft. This research shows that the more people use shared modes, the more likely they are to use public transit, own fewer cars, and spend less on transportation overall.  You may also have interest in the Transportation Research Board Special Report 319, "Between Public and Private Mobility: Examining the Rise of Technology-Enabled Services," released in December, 2015, and available at the National Academies Press, www.nap.edu.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Presiding
  • Kim R. Green, Secretary/Treasurer, APTA; Secretary/Treasurer, American Public Transportation Foundation; Executive Director of Business Development, Genfare, Elk Grove Village, IL
Moderator
  • Erik Spanberg, Senior Staff Writer, Charlotte Business Journal, Charlotte, NC
Panelists
  • John M. Lewis, Jr., Executive Director, Charlotte Area Transit System, Charlotte, NC
  • Brad J. Miller, Chief Executive Officer, Pinellas Suncoast Transit Authority, St. Petersburg, FL
  • Benjamin Limmer, AICP, Co-Chair, Environmental Justice/Title VI Subcommittee; Assistant General Manager, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
  • Raj Naik, General Manager, Uber Technologies Inc., Washington, DC
  • Dr. Chris Lowe, Executive Director, Bus Association Victoria Inc., Port Melbourne, VC, Australia
  • Marlene B. Connor, Member, APTA Board of Directors; Chair, Mobility Management Committee; Chair, Intergovernmental Issues Legislative Subcommittee; Co-Chair, Systems Management & Operations Planning Subcommittee; Principal/Manager, Marlene Connor Associates, LLC, Holyoke, MA

Route 7: BUS RAPID TRANSIT (BRT) TUESDAY

8 a.m. - 12 p.m.
Grand Ballroom C, 2nd Floor, The Westin Charlotte

Join us for the third annual BRT Tuesday - a half-day dedicated to BRT professionals engaged in planning and project development. Take advantage of this opportunity to learn and interact with your BRT peers and other associated transit professionals on a variety of topics related to BRT. 
  
FEE: The BRT Tuesday events are open to all Bus & Paratransit Conference registrants at no additional charge.

REGISTRATION: Pre-registration is not required. Please check on space and materials availability on site at the APTA registration desk. Space is limited so participation is on a first-come, first-served basis.

QUESTIONS? Contact APTA's Jeff Hiott at jhiott@apta.com.
 
see BRT Tuesday or click on the BRT Tuesday icon on the conference app home page for agenda and speaker information
 
Breakfast sponsored by WSP | Parsons Brinckerhoff
 

Route 3: SAFETY ROUNDABOUT: Training Programs that Work

8:30 - 9:30 a.m.
213 A, Ballroom Level, Charlotte Convention Center

How good training can make a difference on the streets

The first of three “discussions in the round” this morning where the seats are arranged so participants are facing one another in a circle … Transit properties must train a variety of operational personnel from bus operators and supervisors to maintenance personnel and others. Join this discussion to examine how training works at large, mid-sized, and small transit properties. What practices are applicable to all? What are best for large or small properties? And how can they be scaled up and down to work across the diverse North American transit landscape.
 
Facilitator
  • Lurae Stuart, Member, APTA Board of Directors; Chair, Standards Development Oversight Council; Senior Principal Technical Specialist, Transit & Rail Systems, WSP | Parsons Brinckerhoff, Portland, OR
Session Leaders
  • Lisa Staes, Vice Chair, Bus Safety Committee; Director, Transit Safety and Workforce Development Programs, Center for Urban Transportation Research/College of Engineering, Tampa, FL
  • Jason W. Louis, Vice President of Safety - East Region, MV Transportation, Inc., Mobile, AL

Route 2: ROADEO MAINTAINERS WORKSHOP: Test Taking Know How, Tips, and Training for ASE Certification

8:30 - 10:30 a.m.
217 D, Ballroom Level, Charlotte Convention Center

Automotive Service Excellence (ASE) certification is a great foothold in the training and advancement of technicians. This workshop will provide insight and answers to engage your mind and improve your test taking skills.  
 
Certificate of Attendance awarded upon completion of the course.
 
Trainer
  • Robert Cornwell, Manager, Medium/Heavy Vehicle Test Development, Automotive Service Excellence (ASE), Leesburg, VA

Route 2: ROADEO OPERATORS WORKSHOP: A Trauma-Informed Approach to Building Employee Resiliency

8:30 - 10:30 a.m.
217 A, Ballroom Level, Charlotte Convention Center

This interactive workshop will examine the social aspects of the work of the bus operator; particularly, the bus operator as a first responder to crisis and conflict. Operators will share their best practices for de-escalating conflict and crisis as well as ways to remain resilient on the job.
 
Certificate of Attendance awarded upon completion of the course.
 
Workshop sponsored by Red Kite Project
 
  Trainers
  • Charlotte Ruth DiBartolomeo, Chief Executive Officer, Red Kite Consulting, Inc. dba Red Kite Project, Philadelphia, PA
  • Zachary Stone, Chief Strategy Officer, Red Kite Consulting, Inc. dba Red Kite Project, Philadelphia, PA

Route 8: NTI TRAINING: Leading as a Mid-Manager in Today's Public Transportation Environment

8:30 a.m. - 12 p.m.
209A - 210A, Ballroom Level, Charlotte Convention Center

(40 person limit)
This program provides a unique training and educational opportunity for transit managers and supervisors who hold mid-level positions in transit organizations. It provides participants with skills  company logo
necessary to lead, manage, and supervise from the middle of the organization.

Topics include:

• Leadership Skills — Success today requires mid-managers to be leaders more than managers. What does this mean and how does one “lead to succeed?”
• Time Management — In doing more with less, how to manage one’s time to succeed.
• Emotional Intelligence — An introduction as to why emotional intelligence or self-leadership can be more important than the knowledge one has acquired.

CEUs 0.4 and CERTIFICATE OF ATTENDANCE awarded upon completion of the course.

AUDIENCE: Transit mid-managers and those preparing to enter mid-management.

FEE: The course is open to all Bus & Paratransit Conference registrants at no additional charge.

REGISTRATION: Pre-registration is not required. Please check on space and materials availability on site at the APTA registration desk. Space is limited so participation is on a first-come, first-served basis.

QUESTIONS? Contact APTA's Joe Niegoski at 202.496.4870 or jniegoski@apta.com.
 
Instructor
  • Paul J. Larrousse, Vice Chair, Higher Education Subcommittee; Co-chair, APTA LGBT Task Force; Director, National Transit Institute Rutgers, The State Univ. of New Jersey, New Brunswick, NJ

Route 1: Onboard Technology

9:30 - 11 a.m.
218 - 219, Ballroom Level, Charlotte Convention Center

How technology streamlines transit operations and stimulates great customer service

As the primary interface with the ultimate customer, how do on-board systems contribute directly and indirectly to transit operations and the rider’s experience? This question and others will be discussed.
 
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visit http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Robert Mowat, Member, APTA Board of Directors; Vice President of Business Development, Transdev North America, Lombard, IL
Getting the Most of ROI: Why Mobile Video Surveillance is Key to Successful Transit Operations
  • Harry White, Market Account Manager, Apollo Video Technology, Dade City, FL
Enhance Your Assets Lifecycle
  • Kirk A. Shore, Managing Director, Product Development, Clever Devices Ltd., Woodbury, NY
Getting the Most Bang for the Buck out of Free Wi-Fi Service on Transit Buses
  • Steve White, Business Development Manager, Syncromatics Corporation, Los Angeles, CA
What is the Value and True Effort for Success?
  • Steven Smith, Senior Application Architect and Research, Charlotte Area Transit System, Charlotte, NC

Route 4: Improving Mobility through Increased Coordination

9:30 - 11 a.m.
213 D, Ballroom Level, Charlotte Convention Center

Enhancing integration and service among transit agencies, key stakeholders, and non-traditional partners

New research shows that coordination among agencies in areas with multiple transit providers results in many benefits for customers. However, partnerships among transit providers is just one way to improve mobility. With the passage of Fixing America’s Surface Transportation (FAST) Act, transit agencies have a greater opportunity to play a role in the coordination of transportation services an innovative technology. A growing list of shared mobility systems has also emerged to complement existing transit networks by offering more options for customers of all abilities. New mobility options that involve innovative payment structures, flexible schedules, and on-demand service further contribute to improved service and accessibility to transit.  

Join this session to learn about new strategies to improve mobility and coordination in addition to guidance on successfully integrating and coordinating the delivery of transit services in areas with multiple transit providers or stakeholders.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Judy L. Shanley, Ph.D., M.B.A., M.S., AVP Education & Youth Transition and Co-Director, National Center for Mobility Management, Easter Seals, Chicago, IL
FTA Overview of FAST Act Provisions on Improving Coordination
  • Marianne Stock, Chief of Rural and Targeted Programs Office, Federal Transit Administration, Washington, DC
Shared Mobility Management and Transit Coordination with the City of Raleigh ADA Paratransit Program
  • Don Willis, Transportation Director, Wake County Human Services, Raleigh, NC
Achievable and Sustainable Multi-Modal Regional Transportation
  • Brad Thoburn, Vice President, Long-Range Planning & System Development, Jacksonville Transportation Authority, Jacksonville, FL
  • Liz Peak, Regional and Flexible Services Coordinator, Jacksonville Transportation Authority, Jacksonville, FL

Route 8: APTA-COMTO Assembly

9:30 - 11 a.m.
Ballroom AB, Ballroom Level, Charlotte Convention Center

Public transportation: a symbol of civil rights, all started on a bus

The very mention of the name Rosa Parks summons an image of this great American hero riding on a bus. She is an American symbol of inclusivity and a bus is the background. Public transportation has indeed been the backdrop for American Civil Rights. This session provides a historical perspective on how transportation helped pave a path for inclusion and the role it plays today in keeping the pathway open for all.
 
Opening Remarks
  • Richard A. White, Acting President & CEO, American Public Transportation Association, Washington, DC
Moderator
  • Mioshi James Moses, President & Chief Executive Officer, Conference of Minority Transportation Officials, Washington, DC
What’s Required? Statutes, Regulations, and Policies DOT Enforces
  • Leslie M. Proll, Director, Department of Civil Rights, U.S. Department of Transportation, Washington, DC
Here and Now
  • Connie J. Vetter, LGBT Attorney, Connie Vetter Attorney at Law, Charlotte, NC
Maintaining the Mission
  • John M. Lewis, Jr., Executive Director, Charlotte Area Transit System, Charlotte, NC
Closing Remarks
  • Freddie C. Fuller, II, Member, APTA Executive Committee; Chair, Business Member Legislative Committee; 1st Vice Chair, COMTO; Vice President, Mid-Atlantic Transit & Rail Market Leader, CH2M, Washington, DC

Route 8: Best Practices and Ridership Strategies

9:30 - 11 a.m.
217 BC, Ballroom Level, Charlotte Convention Center

Strategies and solutions for addressing ridership trends

Join APTA’s small transit operators for a deep-dive discussion on ridership trends. What are you seeing in ridership peaks and valleys? What has been the impact of lower gas prices? What are messaging strategies for increasing ridership? The facilitated discussion will highlight potential reasons for these trends and how the industry and transit agencies are addressing this issue.
The session also features a presentation on how the Mass Transportation Authority assisted the Flint, Michigan community with the distribution of water filters and water supplies for residents during the recent water emergency.
 
Session sponsored by APTA's Small Operations and Marketing & Communications Committees.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Facilitators
  • Andrew J. Johnson, Member, APTA Board of Directors; Member, APTA Board of Directors; Chair, Small Operations Committee; General Manager, Connect Transit, Normal, IL
  • Allan Pollock, Member, APTA Board of Directors; Vice Chair, Small Operations Committee; General Manager/CEO, Salem-Keizer Transit, Salem, OR
Riding the Wave of the Flint Water Crisis
  • Edward G. Burger, Director of IT and Paratransit Services, Mass Transportation Authority, Flint, MI
Ridership Strategies
  • Jeffrey F. Logan, Operations Manager, Missoula Urban Transportation District, Missoula, MT
  • Jennifer Kalczuk, Immediate Past Chair, Marketing & Communications Committee; Co-Chair, Marketing -- Advocacy Communications Task Force; External Relations Manager, Interurban Transit Partnership (The Rapid), Grand Rapids, MI

Route 8: Innovations in Recruitment, Development & Employee Engagement

9:30 - 11 a.m.
213 BC, Ballroom Level, Charlotte Convention Center

World-class best practices for transit organizations

Public transportation agencies and private sector organizations are aggressively working to become world-class organizations to attract, develop, and retain a high caliber diverse workforce. Today’s forward- thinking organizations are taking bold steps and leveraging innovative practices to lay the groundwork for successful employee recruitment, internships, development programs, and practices. Learn about organizations’ commitment to use out-of-box approaches, programs, tools, and resources that showcased their commitments that resulted in great successes. Leave with examples of practices and models that worked, along with approaches and tools to use tomorrow at your own organizations.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Sean Cagan, Chief Safety Officer, Metropolitan Transit Authority of Harris County, Houston, TX
Panelists
  • Jimmie L. Fight, Chief Human Resources Officer, Kansas City Area Transportation Authority, Kansas City , MO
  • Matthew Karaman, Managing Director - Talent Acquisition, Clever Devices Ltd., Woodbury, NY
  • Richard H. Farr, Executive Director, Central Pennsylvania Transportation Authority (dba rabbittransit), York, PA

APTA Member Resource Room and SmartBar

9:30 a.m. - 4:30 p.m.
214, Ballroom Level, Charlotte Convention Center
 

Route 3: SAFETY ROUNDABOUT: Concealed and Open Carry Firearms Laws

9:45 - 10:45 a.m.
213 A, Ballroom Level, Charlotte Convention Center

A diversity of laws and responses at transit agencies

Join this second of three open “discussions in the round” … While the politics of firearms laws have become a hot issue, public transit agencies must find their own policies that respect local conditions and keep riders and employees safe. Hear how some transit agencies are dealing with this -- what their rules are for passengers and employees, how they are training their staff and educating the public, and a look towards future trends.
 
Facilitator
  • James D. Spiller, Chief of Police and Emergency Management, Dallas Area Rapid Transit, Dallas, TX
Session Leaders
  • Sgt. Charles Rappleyea, Police Liaison, Charlotte Area Transit System, Charlotte, NC
  • Bret E. Brooks, Chief Operating Officer, Gray Ram Tactical, LLC, Higginsville, MO

BUS PRODUCTS & SERVICES SHOWCASE

10:30 a.m. - 2 p.m.
Hall C1, Exhibit Level, Charlotte Convention Center

(includes lunch from 12 - 2 p.m.; tickets required)
Many business members’ bus products and services will be showcased in the Charlotte Convention Center. Registrants can view the products and obtain information relating to the bus products and services on display. Expert personnel are on hand to answer your questions as you inspect what’s new and innovative in the world of bus and paratransit equipment and services.
 
see Showcase Reservations & Exhibitor Registration for details and to register.
 
Lunch co-sponsored by Genfare and APTA
company logo 

Route 3: SAFETY ROUNDABOUT: Operator Assaults

11 a.m. - 12 p.m.
213 A, Ballroom Level, Charlotte Convention Center

Protecting front line employees

You are invited to the third of three “discussions in the round” … Safety is a top priority at every transit agency and we’ll exchange methods for protecting operations personnel that include physical barrier systems, closed-circuit television (CCTV), law enforcement, and other techniques. Hear from transit agencies, law enforcement staff, and other safety and operational professionals.

Note:
This discussion has been scheduled after the Roadeo Workshops are over at 10:30 a.m. so that operators and roadeo committee members,as well as conference registrants, are able to attend.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Facilitator
  • Harry Saporta, CSP, PE, Executive Director, Safety & Security, Tri-County Metropolitan Transportation District of Oregon (TriMet), Portland, OR

Route 1: FTA LISTENING SESSION: Low and No Emission Bus Component Assessment Program

1 - 3 p.m.
209A - 210A, Ballroom Level, Charlotte Convention Center

As a requirement of the FAST ACT, FTA will be implementing a Low and No Emission Bus Component Assessment Program. The goal of this listening session is to seek input from all segments of the transit bus industry regarding the types low and no emission bus component assessments that would be valuable to the industry.
 
Invited to participate in this discussion of the FTA’s new program are:

• Bus operators
• Bus maintainers
• Route planners
• Bus manufacturers
• Low & no emission component developers and suppliers
 
Presenter
  • Gregory Rymarz, Bus Testing Program Manager, Federal Transit Administration, Washington, DC

Route 1, Route 8: Technological Change

1:30 - 3 p.m.
211 - 212, Ballroom Level, Charlotte Convention Center

What does the next generation of technologies have in store for the transit industry? How to plan the business end.

Because technology is an ever-changing landscape, planning for technological change will be addressed including actual case studies in this dynamic field.
 
Moderator
  • Peter Anderson, CIO, Greater Cleveland Regional Transit Authority, Cleveland, OH
Planning Ahead for Technology Change
  • Mike Bismeyer, Sales Manager - Transit Division, Seon, Coquitlam, BC
Maximizing Technology Benefits through Organizational Efficiency: A Case Study of GCRTA
  • Michael Lively, Manager, Intelligent Transportation Systems (ITS), Greater Cleveland Regional Transit Authority, Cleveland, OH
  • Santosh Mishra, Senior Transportation Planner, TranSystems Corporation, Boston, MA
Beyond Rider Engagement Lies Transforming Rider Experiences. Where Does Technology Fit In?
  • Pepper Harward, Vice President, Transit Solutions, RouteMatch Software, Inc., Atlanta, GA

Route 3: Essential Ingredients in Establishing a Sustainable Safety-First Culture

1:30 - 3 p.m.
217 BC, Ballroom Level, Charlotte Convention Center

How do we define a common path forward in developing a Safety-First Culture that meshes the expectations of the Boardroom with those of the Lunchroom?

 A central feature of the proposed National Safety Plan and the Agency Safety Plan is the development of a positive safety culture. The Federal Transit Administration’s effort to prescribe Safety Management Systems (SMS) and the framework for the future hinges on working and communicating collaboratively in all areas, and safety is at the top of that list. Developing a highly visible safety culture is at the core of the SMS approach. This session will address what you should be doing to enhance your efforts in making a more positive and visible safety- first culture and how to sustain that level of achievement.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Sean Cagan, Chief Safety Officer, Metropolitan Transit Authority of Harris County, Houston, TX
The TriMet Safety Journey
  • Harry Saporta, CSP, PE, Executive Director, Safety & Security, Tri-County Metropolitan Transportation District of Oregon (TriMet), Portland, OR
Defining and Measuring a Transit Safety Culture
  • Levern McElveen, General Manager of Safety & Security, Charlotte Area Transit System, Charlotte, NC
It's Not What You Say, It's How You Say It: Engaging Employees on an Emotional Level
  • Nancy Kondas, Global Leader, Product Development, DuPont Sustainable Solutions, Wilmington, DE

Route 4: WALK & ROLL WELLNESS EVENT

1:30 - 3 p.m.
213 D, Ballroom Level, Charlotte Convention Center

Celebrate good health, diversity, inclusion, and support accessible public transportation

This year’s “Walk and Roll” Wellness event - walking or using one’s wheelchair through Charlotte - celebrates good health, diversity and inclusion, and supports accessible transportation. Our growing number of participants unite in support of accessible transportation that benefits people with disabilities in our communities. This year’s event exemplifies the value of promoting diversity and inclusion among transit riders and those working in the public transportation industry.

Hosted by APTA, Easter Seals and our conference host, the Charlotte Area Transit System, this event begins with opening remarks, then going outside to “Walk and Roll.”  Accessible transportation will be available for those who require it along the route. 

see the Walk and Roll Wellness Event route map

QUESTIONS? Contact APTA's Pamela Boswell at 202.496.4803 or pboswell@apta.com.
 
Remarks
  • Doran J. Barnes, Vice Chair, APTA; Chair, Diversity Council; Executive Director, Foothill Transit, West Covina, CA
  • Richard A. White, Acting President & CEO, American Public Transportation Association, Washington, DC
  • Lawrence J. Kopf, Immediate Past Chair, Bus & Paratransit Conference Planning Subcommittee; Chief Operations Planning Officer, Charlotte Area Transit System, Charlotte, NC
  • Carol Wright, Vice President, Mobility & Transportation, Easter Seals Transportation Group, Washington, DC
  • C. Marie Maus, Assistant Director, Easter Seals Transportation Group, Washington, DC

Route 5: Regional Transportation Planning

1:30 - 3 p.m.
213 BC, Ballroom Level, Charlotte Convention Center

Think outside of the jurisdictional box to creatively engage stakeholders and reach new customers

The places and destinations that people travel to often extend beyond jurisdictional boundaries, sometimes resulting in demographic changes across the region. This can pose challenges, but it also provides the opportunity to think creatively about stakeholder engagement and new transit services to reach more residents in the community. Hear from the panelists as they discuss their experiences addressing these challenges, from advances in technology that facilitate discussion to performance management strategies and new transit services that help an agency provide better service.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Lee G. Gibson, Member, APTA Board of Directors; Chair, Policy & Planning Committee; Executive Director, Regional Transportation Commission of Washoe County, Reno, NV
FTA Overview of NPRM on Metropolitan Planning
  • Dwayne Weeks, Director, Office of Planning, Office of Planning and Environment, Federal Transit Administration, Washington, DC
Development of Regional Transit Standards and Performance Measures: The Valley Metro Experience
  • Carol L. Ketcherside, AICP, Deputy Director, Planning & Development, Valley Metro, Phoenix, AZ
  • Scott R. Miller, Senior Transit Planner, HDR, Phoenix, AZ
Improving Regional Transit Planning
  • Claudia Preciado, Transportation Planner, Remix, San Francisco, CA
  • Erik Landfried, Transit Service Planning Supervisor, Go Triangle , Research Triangle Park, NC

Route 5: Reimagining Your Agency's Transit Services

1:30 - 3 p.m.
218 - 219, Ballroom Level, Charlotte Convention Center

Improving operations, revitalizing communities

How was your overall service developed? Was it designed to maximize customer experiences and services? Productivity? Join the agencies who have completely transformed services or sectors of their service. Bring your cross-functional teams (planning, operations, marketing, communications, and others) to learn more about keys to successfully managing transformational change.
 
Moderator
  • Nathaniel P. Ford, Sr., Member, APTA Executive Committee; Chief Executive Officer, Jacksonville Transportation Authority, Jacksonville, FL
Transforming MARTA
  • Benjamin Limmer, AICP, Co-Chair, Environmental Justice/Title VI Subcommittee; Assistant General Manager, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
Reimagining Houston's Local Bus Network
  • Kurt Luhrsen, Vice President, Service Planning, Metropolitan Transit Authority of Harris County, Houston, TX
Redesigning the Baltimore Transit Network
  • Paul Comfort, Esq., Member, APTA Board of Directors; Administrator and CEO, Maryland Transit Administration, Baltimore, MD
Links to the LYNX: Evaluating & Restructuring the Broader Transit Network
  • Pamela White, Manager of Service Development, Charlotte Area Transit System, Charlotte, NC
Creating a State-of-the-Art Rail and Bus Operations Command Center
  • Carol E. McCormick, Project Coordinator, Tri-County Metropolitan Transportation District of Oregon (TriMet), Portland, OR
  • Harriet Cherry, AIA, Principal, PIVOT Architecture, Eugene, OR

Route 2: How New Software & Technology is Changing Operations, Training, & Supervision

3:30 - 5 p.m.
213 A, Ballroom Level, Charlotte Convention Center

With the widespread use of computer-aided dispatch (CAD) software and automated vehicle location (AVL) technology, the job of managing transit operations has shifted. Join us for a round-table discussion, as we ponder how technological systems have changed our business.

• How has technology changed the role of your dispatchers?
• Has technology changed the way you think about field/street supervision?
• How has technology changed the training needed for these positions?
• Is your organization structured any differently now? 
• Has your CAD system changed how your operations and maintenance staff work together?
• What safety concerns have you encountered with these technologies? (distracted driving, for example)
• Is a true “paperless” operation really possible?
• What is next in the evolution of these technologies?
• How can public transit systems best position themselves to lead in the use of technology?
 
Facilitator
  • Dottie L. Watkins, Member, APTA Board of Directors; Chair, Bus Operations Committee; Vice President, Bus and Paratransit Services, Capital Metropolitan Transportation Authority, Austin, TX

Route 3: De-escalation Training and Best Practices

3:30 - 5 p.m.
218 - 219, Ballroom Level, Charlotte Convention Center

Empowering employees to defuse violent situations

Bus operators usually have an excellent relationship with their customers and driver the vast majority of their shifts without any incidents. Violent and dangerous customers are, unfortunately, a part of public transit and our employees need to be equipped with the best training and techniques in defusing potentially hostile situations to prevent them from escalating into violent situations. Join this interactive session to learn these techniques and industry leading best practices so our operators and customers are safe.
Moderator
  • Sgt. Charles Rappleyea, Police Liaison, Charlotte Area Transit System, Charlotte, NC
Panelists
  • Dianne Kegler, Customer Service Quality Control Manager, Charlotte Area Transit System , Charlotte, NC
  • Judy Kolva, Program Development Specialist, National Transit Institute Rutgers, The State Univ. of New Jersey, New Brunswick, NJ
  • Bret E. Brooks, Chief Operating Officer, Gray Ram Tactical, LLC, Higginsville, MO

Route 4: Paratransit Cost Containment Strategies

3:30 - 5 p.m.
213 D, Ballroom Level, Charlotte Convention Center

Innovative methods to contain, control, or reduce paratransit costs

As communities continue to move toward providing a wide range of public transportation services and mobility options, one common concern is the rising cost of providing these services, including paratransit. Transportation providers continually pursue methods to contain, control or reduce paratransit costs. Learn from your peers about best practices in paratransit cost and containment.
 
Moderator
  • Ron L. Brooks, Vice Chair, Access Committee; Manager of Accessible Transit Services, Valley Metro, Phoenix, AZ
Strategies to Integrate Third-party Service Providers
  • Anna Bragina, Project Director, GIRO Inc., Montreal, QC
  • Christian Lacasse, Section Manager, Planning - Paratransit Service, Societe de transport de Montreal, Montreal, QC
Saving Money and Staying out of Trouble
  • David R. Rishel, Principal, Delta Services Group Inc., Newtown, PA
More Money - More Bunny: How Regionalization Pays Off
  • Richard H. Farr, Executive Director, Central Pennsylvania Transportation Authority (dba rabbittransit), York, PA

Route 5: Creating Accessible, Sustainable & Transit-Oriented Communities

3:30 - 5 p.m.
213 BC, Ballroom Level, Charlotte Convention Center

New approaches and strategies for building livable communities

Across the country, the demand to live in transit-oriented communities with access to a variety of transit options is growing exponentially. To support this shift in the demand, transit agencies are strengthening partnerships with key stakeholders in order to promote good design around transit and implement policies to improve access and connections to stops, expand shared-ride options through technology and tailor transit services to customers of all abilities. Quality design around transit demonstrates an agency’s commitment to the community because of its significant role in ensuring that all populations -- including those who cannot or do not drive, such as seniors, young people, and people with disabilities and/or low incomes -- are able to access transit. Join this session to hear solutions to increase mobility options and improve design quality in the short and long-term and how these strategies benefit the municipality, transit agency, and the entire community.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Benjamin Limmer, AICP, Co-Chair, Environmental Justice/Title VI Subcommittee; Assistant General Manager, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
Partnering for Passenger Enhancements
  • Jacob Lynn Splan, MCMP, Engineering and Construction Planner, Utah Transit Authority, Salt Lake City, UT
Transit Station Area Planning – A Piece of the Access Puzzle
  • Kathleen D. Cornett, AICP, Senior Planning Coordinator, City of Charlotte, Charlotte, NC
Bus Rapid Transit and Partnering for Improved Land Use
  • Kevin M. Wisselink, Senior Planner, Interurban Transit Partnership (The Rapid), Grand Rapids, MI
Albuquerque Rapid Transit: Connecting People, Creating Place, and Driving Opportunity
  • David Leard, AICP, Senior Management Consultant / Albuquerque Rapid Transit Program Manager, HDR, Albuquerque, NM

Route 6: Bus Testing: Performance Standards, Bus Model Scoring System & Pass/Fail Standards

3:30 - 5 p.m.
211 - 212, Ballroom Level, Charlotte Convention Center

Testing requirements explained – bring your questions

In June 2015, FTA proposed new bus testing requirements, as mandated by MAP-21, for structural integrity, safety, maintainability, reliability, fuel economy, emissions, noise, and performance. These requirements included revised performance standards, a bus model scoring system, and pass/fail standards. A panel of government and industry professionals will explain these new requirements and explain how they will affect the transit industry.
 
Moderator
  • James Harper, Jr., Director, Office of Acquisition Management, Federal Transit Administration, Washington, DC
Panelists
  • David J. Klinikowski, Vice Chair-Regulatory/Government, Clean Propulsion & Support Technology Committee; Director, Bus Research and Testing Center, The Thomas D. Larson Pennsylvania Transportation Institute, University Park, PA
  • Joe Policarpio, Vice President, Sales and Marketing, GILLIG LLC, Hayward, CA
  • Joe Gibson, Chair, EXPO Advisory Committee; Vice President, National Sales, New Flyer, Commerce, MI
  • Dale Ralph Hill, Founder, Proterra Inc., New Braunfels, TX
  • Gregory Rymarz, Bus Testing Program Manager, Federal Transit Administration, Washington, DC

Route 8: Labor Relations Think Tank: Learning from Peers and Experts

3:30 - 5 p.m.
209B - 210B, Ballroom Level, Charlotte Convention Center

The success is about the investment in the journey

Developing successful and respectful labor management partnerships and relationships is a goal for transit and labor leaders. Achieving this goal can be a long journey, taking a lot of hard work, long hours, give-and-take, and often months of difficult negotiations. Arriving at healthy and successful labor management relationships is about the investment in the journey.  Engage in conversations with a cross section of senior and executive leaders from the public and private sector. Listen to the success stories, and hear about the challenges and tough stories. In addition, leverage the knowledge, advice, and recommendations from TCRP Report 181 – "Labor Management Partnerships for Public Transportation." Walk away with insights on how to arrive closer to the goal.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Kristen M. Treadway, Vice President of Human Resources and Labor Relations, Central Ohio Transit Authority, Columbus, OH
Panelists
  • John P. Bartosiewicz, Executive Vice President/Chief Operating Officer, McDonald Transit Associates, Inc., Fort Worth, TX
  • Scott H. Baker, Senior Consulting Manager, Transportation Strategic Planning Services, AECOM, Arlington, VA
  • Bruce E. Hampton, Deputy General Manager - Human Resources, Greater Cleveland Regional Transit Authority, Cleveland, OH
  • Ryan Harshbarger, Director of Transportation, Centre Area Transportation Authority (CATA), State College, PA

INTERNATIONAL BUS ROADEO AWARDS BANQUET

7 - 9:30 p.m.
Ballroom AB, Ballroom Level, Charlotte Convention Center

(tickets required)
Join the Bus Roadeo participants and their friends and guests at the Awards Banquet to recognize the “best of the best” —" APTA’s 2016 Roadeo champions!

TICKETS
Bus & Paratransit Conference Registrants

Tickets for the Awards Banquet are not included in the conference registration fee, but may be purchased in advance at a cost of $100 each by completing the “Bus Roadeo Awards Banquet Tickets” portion of the Meeting Registration Form and submitting it with your payment to APTA. 

Roadeo Participants
As part of the registration fee, each roadeo participant receives a banquet ticket and one ticket is included in the spouse/guest registration fee. Please complete the Bus Roadeo Registration Form and submit it with your payment to APTA.  
 
SEATING
Bus & Paratransit Conference Registrants

If you wish to sit with your roadeo team members, please indicate this by checking the “File my invitation(s) with my Roadeo Team’s Registration Packet” box in the “Bus Roadeo Awards Banquet Tickets” portion of the Meeting Registration Form. This will assure that you will be assigned seating at your team’s table(s). If you do not check this box, your invitation will be filed with your bus conference registration packet.
 
Invitations filed with your bus conference registration packet must be exchanged for a valid ticket at the banquet invitation exchange desk in the APTA registration area in the Charlotte Convention Center from 7:30 a.m., Sunday, May 15 through 12 p.m., Tuesday, May 17. At that time you may select your table on a first-come, first-served basis. If you wish to sit with guests and friends, you must exchange all invitations at the same time.

Roadeo Participants
Roadeo teams must take their banquet invitations and exchange them for assigned seating at the APTA Roadeo registration desk in the Omni Charlotte Hotel, beginning 2 p.m. Friday, May 13 through 9 a.m. Saturday, May 14; and at the banquet invitation exchange desk in the APTA registration area in the Charlotte Convention Center from 7:30 a.m. Sunday, May 15 through 12 p.m. Tuesday, May 17. The entire team, and any bus conference registrants whose tickets are filed with the team, will be given a choice of seats together on a first-come, first-served basis.

QUESTIONS?
Bus & Paratransit Conference Registrants: Contact APTA’s Kwakuita Spence at 202.496.4845 or kspence@apta.com.
Roadeo Participants: Contact Anitha Atkins at 202.496.4839 or aatkins@apta.com; or Saahir Brewington at 202.496.4834 or sbrewington@apta.com.
 

Wednesday, May 18

Coffee Service

7:30 - 8:30 a.m.
Ballroom Prefunction 2, Ballroom Level, Charlotte Convention Center
 

Route 1: Business Practices

8 - 9:30 a.m.
218B - 219B, Ballroom Level, Charlotte Convention Center

Strategies & experiences with new technology

Technologies are available to improve all facets of transit operations, customer service, and maintenance. Here we will address applications for integrated, multi-modal technology programs, operations, fare payment, and mobile apps.
 
Moderator
  • David L. Phillips, Senior Transportation Planner, TranSystems Corporation, Chicago, IL
Optimization in a Public Transit Depot
  • Frederic Bean, Account Manager, GIRO Inc., Montreal, QC
Fare Payment & Validation Locations: Best Practices & MBTA's Strategy for Implementing a New Approach
  • Caroline Ducas, P.E., Senior Transit Planner, Vanasse Hangen Brustlin, Inc. (VHB), Boston, MA
Mobile Apps for Bus Operations
  • Robert James, Director, Passenger Communication Technology, New Jersey Transit Corporation (NJ TRANSIT), Newark, NJ
Multi-Modal Intelligent Transportation Systems for Public Transit
  • Diane Mincarelli, Vice President, Rail Technology, Clever Devices Ltd., Woodbury, NY

Route 4: Paratransit & Mobility Best Practices

8 - 9:30 a.m.
218A - 219A, Ballroom Level, Charlotte Convention Center

Best practices promoting accessible transportation and mobility

Accessible public transportation is best served through a family of services and mobility management options. From paratransit, fixed route services, accessible taxis, vanpools, and other modes, transit agencies continue to embrace best practices, tailored to local settings and community needs. This session highlights best practices on using mobility devices on buses and paratransit vehicles, assistive  website technology, and accessible wayfinding on San Francisco’s first full-featured BRT project.
 
Moderator
  • Marie Benton, Senior Manager, Fleet Services Support, Dallas Area Rapid Transit, Dallas, TX
The Route to Accessibility: Santa Cruz Metro's Web Accessibility Initiative
  • Nathan Zak, PMP, Senior Manager, MSF&W Consulting, Inc., Springfield, IL
New Regulations and Standards for Disabled Accessibility
  • Douglas J. Cross, Principal, Douglas J. Cross Transportation Consulting, Oakland, CA
Accessible Wayfinding on the Van Ness Bus Rapid Transit Corridor
  • Thaddeus Wozniak, P.E., Civil Engineer - Project Manager, CDM Smith, San Francisco, CA
Presentation topic to be announced
  • Carl W. Parr, Jr., Director of Mobility, Maryland Transit Administration, Baltimore, MD

Route 5: Sustainability & Resiliency in Action

8 - 9:30 a.m.
213 D, Ballroom Level, Charlotte Convention Center

Prepare for the future while improving quality of life and operational expenses in the here and now

Sustainable and resilient practices offer agencies the opportunity to responsibly manage their assets and reduce expenses while maintaining levels of service and improving their standing as good community and environmental stewards. Hear from these panelists as they discuss strategies to realize increased efficiencies and environmentally-responsible practices at their agency and in the broader community, practices to consider in improving the resilience of a transit system to the projected increase of extreme weather events in the future, and their experiences in becoming APTA Sustainability Commitment higher-level signatories.
 
------------------------------------------------------
visit
http://www.tcrponline.org/SitePages/bus-conference.aspx to access TCRP-related documents
 
Moderator
  • Susannah Kerr Adler, AIA, Member, APTA Board of Directors; Chair, Leadership APTA Committee; Chair, Sustainability Committee; Chair, Leadership APTA Class of 2016; Transit & Rail-Senior Vice President, CH2M, Washington, DC (invited)
What is "Planning for Resilience"
  • Philip D. Muse, AIA NCARB LEED AP BD+C, Associate Principal, Wendel , Alexandria, VA
  • Aliesa Adelman, Director of Sustainability, Wendel, Williamsville, NY
Maximizing Efficiency in Transportation Infrastructure
  • Chris McDivit, Facilities Maintenance Supervisor, Regional Transportation Commission of Washoe County, Reno, NV
Becoming a Higher-Level APTA Signatory
  • Jane Sullivan, Grant Manager/Sustainability Planner, Champaign-Urbana Mass Transit District, Urbana, IL

Route 6: Lowering the Cost and Minimizing the Complications of Your Next Bus Procurement

8 - 9:30 a.m.
213 BC, Ballroom Level, Charlotte Convention Center

Using the industry-developed Standard Bus Procurement Guidelines can save your agency time and money.

Presenters from transit agencies, suppliers, and FTA will discuss how the guidelines have used best practices to create a document that is a benefit to the industry. APTA and its members have recently updated the Standard Bus Procurement Guidelines with updated contractual language in the Terms and Conditions section that addresses the latest regulations and other industry best practices regarding risk and warranty. The Technical Specifications have also been updated to include industry standards for procuring electric battery and hydrogen fuel cell buses.
 
Moderator
  • Patrick J. Scully, Member, APTA Executive Committee; Chair, Business Member Board of Governors; Executive Vice President, Sales and Marketing, Motor Coach Industries, Des Plaines, IL
Panelists
  • James Harper, Jr., Director, Office of Acquisition Management, Federal Transit Administration, Washington, DC
  • Zachary S. Kahn, Regional Sales Manager, Northwest, BYD Motors, Inc., Los Angeles, CA
  • John O. Adler, Vice Chair, Procurement & Materials Management Committee; Vice President, Procurement, Dallas Area Rapid Transit, Dallas, TX
  • Joe Policarpio, Vice President, Sales and Marketing, GILLIG LLC, Hayward, CA
  • David M. Stackrow, Sr., CPA, Member, APTA Board of Directors; Chair, Transit Board Members Committee; Chairman, Capital District Transportation Authority, Albany, NY
  • Roland M. Cordero, Deputy of Maintenance & Vehicle Technology, Foothill Transit, West Covina, CA
  • Jason Hanlin, Project Manager / Director of Technolgy Development, Center for Transportation and the Environment, Atlanta, GA
  • Richard J. Wieczorek, Chair, Standards Bus Procurement Guideli

Route 8: WORKSHOP: Building a Positive, Productive Work Culture among Front-Line Employees

8 - 9:30 a.m.
213 A, Ballroom Level, Charlotte Convention Center

Training that improves productivity, customer satisfaction, and workplace safety

This workshop focuses on approaches to reducing employee/customer conflicts, high turnover rates, and absenteeism among front-line employees. Discover how leaders enact initiatives and demonstrate behaviors that support, empower, and create employee accountability, building a more resilient workforce and sustainable work culture. You will walk away having learned specific interventions, statistics on the cost of absenteeism and high turnover rates, along with initiatives that have a positive impact on employee productivity and the organization's bottom line.  
 
Presenters
  • Charlotte Ruth DiBartolomeo, Chief Executive Officer, Red Kite Consulting, Inc. dba Red Kite Project, Philadelphia, PA
  • Zachary Stone, Chief Strategy Officer, Red Kite Consulting, Inc. dba Red Kite Project, Philadelphia, PA

Conference Registration Desk

8 - 10:30 a.m.
A Concourse, Street Level, Charlotte Convention Center
 

Host Information Desk

8 - 10:30 a.m.
A Concourse, Street Level, Charlotte Convention Center
 

Moderators/Speakers & AV Preview Room

8 - 10:30 a.m.
216 B, Ballroom Level, Charlotte Convention Center
 

TCRP Information Center

8 - 10:30 a.m.
A Concourse, Street Level, Charlotte Convention Center
 

Route 1: ITS Technologies

10 - 11:15 a.m.
218A - 219A, Ballroom Level, Charlotte Convention Center

How advanced applications of intelligent transportation systems are providing innovative services

This session provides a broad overview of progress in ITS technologies. Advances in video applications, applications in multi-modal systems, and enhancements in ITS transit standards will be presented.
 
Moderator
  • Brendon Hemily, Ph.D., Principal, Brendon Hemily, Toronto, ON
IP Video: Innovating on the Edge
  • Anthony Incorvati, Transportation Business Development Manager, Axis Communications Inc., Pittsburgh, PA
Traffic Signal Prioritization
  • James A. Winslow, Business Systems Program Manager, Charlotte Area Transit System, Charlotte, NC
Use of ITS Data
  • Brendon Hemily, Ph.D., Principal, Brendon Hemily, Toronto, ON
Passenger Wi-Fi: An Essential Onboard Service
  • Gabriel Jorge Lopez-Bernal, Key Account Manager, Icomera US, Inc., Plano, TX

Route 2: Better Communication and Oversight = Higher Quality of Service in Operations

10 - 11:15 a.m.
217 BC, Ballroom Level, Charlotte Convention Center

Improving bus operations through front-line employees and contractors

Learn about an agency’s a program to ensure service quality service with its operation and maintenance contractors. Find out how and why involving operators in the scheduling function led to better overall transit service. Join this session to see ways that better communication and oversight of front-line staff as well as contractors can  improve services and operations.
 
Moderator
  • Brandon Policicchio, Secretary, Bus Operations Committee; Deputy Chief Operations Officer, Greater Dayton Regional Transit Authority, Dayton, OH
Inclusion of Front-line Input into the Scheduling Process
  • Patrick Hoskins, Manager of Scheduling, Charlotte Area Transit System, Charlotte, NC
  • Thomas Reynolds, Assistant General Manager, Bus Operations, Charlotte Area Transit System, Charlotte, NC
CATS Team Of Professionals (TOP) Program – Improving Communication with Operators
  • Darryl Frierson, Superintendent of Bus Operations, Charlotte Area Transit System, Charlotte, NC
Managing Service Quality of Contracted Operations and Maintenance
  • Dottie L. Watkins, Member, APTA Board of Directors; Chair, Bus Operations Committee; Vice President, Bus and Paratransit Services, Capital Metropolitan Transportation Authority, Austin, TX

Route 5: Implementing Title VI/Environmental Justice Requirements

10 - 11:15 a.m.
213 D, Ballroom Level, Charlotte Convention Center

See what’s new in federal Title VI and environmental justice regulations and how to best implement program requirements.

Federal regulations, through requirements in Title VI and environmental justice implementation, aim to prohibit discrimination and adverse human health and environmental impacts on the basis of race, color, national origin, and income. Understanding the best ways to comply with these regulations, however, can pose challenges and opportunities to transit agencies that receive federal funding. Hear from these speakers as they discuss these challenges and successes in implementing circulars from the Federal Transit Administration on both Title VI and Environmental Justice, engaging diverse communities in the public involvement process, and conducting fare and equity analyses.
 
Moderator
  • Taiwo Jaiyeoba, Transit Lead, Mid-Southeast Region, AECOM , Charlotte, NC
Panelists
  • Mark Donaghy, Chief Executive Officer, Greater Dayton Regional Transit Authority, Dayton, OH
  • Arlanda Rouse, Civil Rights Officer, Charlotte Area Transit System, Charlotte, NC

Route 8: Public Transportation’s “Pitch” Session

10 - 11:15 a.m.
218B - 219B, Ballroom Level, Charlotte Convention Center

Advancing opportunities for young professionals in transportation

APTA invites young transportation professionals and local graduate students from transportation-related programs for an opportunity to promote enlightened “pitches on innovation and technology. Speakers will have 5-7 minutes each to teach, inspire, and present a new idea before a panel of judges. This is public transportation’s version of the critically-acclaimed business-themed show, “Shark Tank.”
 
Moderator/Host
  • Jameson T. Auten, Chief Transportation Officer, Kansas City Area Transportation Authority, Kansas City, MO
GO Car
  • Ashley Elliott, Senior TDM Marketing Specialist, Charlotte Area Transit System, Charlotte, NC
No Commuter Left Behind
  • Juliann Sheldon, Public & Community Relations Specialist, Charlotte Area Transit System, Charlotte, NC
National Transit Pass
  • Stephen Bolt, Engineering Project Manager, Charlotte Department of Transportation, Charlotte, NC
  • James Wally, Engineering Project Manager, Engineering and Property Management, Charlotte Area Transit System, Charlotte, NC
TransitTribute App
  • Cody Bennett, Student, Catawba College, Salisbury, NC
  • Matthew Hefner, Student, Catawba College, Salisbury, NC
  • Griffin Morgan, Student, Catawba College, Salisbury, NC
  • Andrew Chambers, Student, Catawba College, Salisbury, NC
Judges
  • Marie Benton, Senior Manager, Fleet Services Support, Dallas Area Rapid Transit, Dallas, TX
  • Andrew Brieschke, Director of Operations, Capital Area Transportation Authority, Lansing, MI
  • Louwana S. Oliva, Vice Chair, Human Resources Committee; General Manager, Centre Area Transportation Authority (CATA), State College, PA

Route 8: CLOSING GENERAL SESSION: Ten Transcendent Trends Reshaping the Future of Transportation

11:30 a.m. - 12:30 p.m.
Ballroom AB, Ballroom Level, Charlotte Convention Center

Drawing on his experience providing marketing insights and advice to transit agencies, state DOTs, planning company logocommissions, and metropolitan planning organizations, John W. Martin will map the future landscape of the public transportation industry. Based on data from over 14,000 marketing research studies, Martin will offer practical, actionable steps to implement today, to prepare for the challenges and opportunities of tomorrow.
Explore the demographic, cultural, and technological trends that are shaping the future of transit, paratransit, and transportation demand management, such as:
• Technology’s profound impact on the transit industry
• How the rise of the sharing economy is affecting the transit and paratransit industry  
• How the “new frugality” movement is making transit more appealing
• Why Millennials are driving much less
• Why Boomers and Millennials are demanding transit-rich, walkable communities
• What will happen to transit and paratransit as the senior population doubles
• Why car manufactures are transitioning to the mobility business
• Key steps transit operators are taking to create strategic funding plans
• Regionalization’s influence on the transit industry
 
Through his highly entertaining and provocative presentation, Martin will help transit leaders identify the major trends and understand the human factors, perceptions, and attitudes driving these trends. His remarks and unique, research-inspired lens will help everyone become a more informed transit futurist.
 
Keynote speaker sponsored by the Business Member Activity Fund.

The Southeastern Institute of Research, Inc. (SIR) is a 50-year-old marketing research company that has conducted over14,000 studies for Fortune 1000 companies, governmental agencies, and nonprofit organizations. SIR’s experience includes hundreds of studies conducted in the public transportation arena. With over a quarter-century of transportation experience, John Martin has become one of the nation’s leading experts on transit, transportation demand management, parking, transportation planning and evaluation, and customer service research. In addition to leading SIR, Martin is the co-founder and CEO of GenerationsMatter, (www.generationsmatter.com), a national, research-based marketing think tank. GenerationsMatter tracks generational trends and provides strategic consultation on how to effectively communicate with each generation—the Silent Generation, Boomers, Gen Xers, and Millennials. GenerationsMatter insights have been featured in the Los Angeles Times, The Washington Post, the Chicago Tribune,t he Toronto Star, BusinessWeek, USA Today, The Wall Street Journal, and Barron’s, and on NBC Nightly News, CBS News, MSNBC, and NPR’s Morning Edition. Martin coauthored the book, Boomer Consumer, published in 2007 and named a Top 10 business book by Corbis, a Bill Gates Company. John W. Martin has presented at both national and statewide transportation conferences from Alaska to Florida. He has spoken at APTA, ACT, Rail~Volution, the Transportation Research Planning Board, the Federal Transit Administration, the Shared Use Mobility Public Policy Summit, the Virginia Governor’s Transportation Conference, the International Parking Institute’s (IPI) conference, and the Transportation Innovation Academy, to name a few. He has also spoken at state transportation conferences, including in Alaska, Texas, Maryland, New York, North Carolina, Virginia, Florida, Minnesota, and West Virginia.
 
Presiding
  • Patrick J. Scully, Member, APTA Executive Committee; Chair, Business Member Board of Governors; Executive Vice President, Sales and Marketing, Motor Coach Industries, Des Plaines, IL
Keynote Speaker
  • John W. Martin, CEO, GenerationsMatter, and CEO and President, Southeastern Institute of Research, Inc., Richmond, VA
Invitation to 2017 Bus & Paratransit Conference & International Bus Roadeo
  • Lee G. Gibson, Member, APTA Board of Directors; Chair, Policy & Planning Committee; Executive Director, Regional Transportation Commission of Washoe County, Reno, NV

Bus & Paratransit Conference Planning Subcommittee

1 - 2:30 p.m.
Grand Ballroom A, 2nd Floor, The Westin Charlotte
Chair, David F. Jickling

CATS TECHNICAL TOURS

2 - 4 p.m.
A Concourse, Street Level, Charlotte Convention Center

LYNX Blue Line Light Rail System Alignment Tour
Charlotte’s first light rail line, known as the LYNX Blue Line, has been in operation since 2007 and has been a resounding success.  Come ride the 9.5 mile light rail system and see the transit oriented development that has occurred in close proximity to much of the light rail line.  Attendees will board the LYNX Blue Line light rail system and learn about the transformation of the corridor, and the continuing development in the area.  The tie in between Land Use and Transit will be emphasized, focusing on the public/private partnerships that lead to the transformation.  Staff members from the City of Charlotte will be available during the light rail ride to answer questions about design, construction and transit oriented development. 

Limit: 30 persons
Tour also on Saturday, May 14, 2 - 4 p.m.

 

Sprinter Enhanced Bus Alignment Tour
CATS Sprinter enhanced bus is an amenity driven transit experience with a focus on frequent service, passenger comfort, and unique branding. This is achieved by incorporating a high level of amenities at each Sprinter stop, operating with a dedicated branded hybrid bus fleet, and providing a consistent, easy to understand schedule. The tour will use a Sprinter bus that will depart from the conference hotel. The tour will travel along the Sprinter route stopping at key locations. Topics during the tour will include; factors that have contributed to ridership success, strategies to attract choice riders, stop location methodology, and lessons learned.

Limit: 35 persons
Tour also on Sunday, May 15, 2 - 4 p.m
.
 
LYNX Blue Line Extension Tour
The LYNX Blue Line Extension is a $1.16 billion light rail construction project that extends the existing LYNX Blue Line for 9.3 miles from uptown Charlotte, through the North Davidson (NoDa) historic arts district, to the University City area, with a terminal station on the campus of the University of North Carolina at Charlotte.  The line, which includes a section located in an existing railroad corridor and a section in the median of North Tryon Street, is under construction and is expected to open for service in 2017. Tour participants will view the construction by bus and discuss issues such as how land use and transportation goals, working with third parties such as railroads, utilities and universities, and dealing with community and business impacts influenced the design of the project.
 
Limit: 25 persons
Tour also on Sunday, May 15, 2 - 4 p.m.
 
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