Below are the session topics for TransITech 2011. Please refer to this list when submitting an abstract for this conference.
Payment Card Industry Data Security Standards
As more transit agencies revamp their fare collection processes to include electronic fare media, credit card purchasing, mobile terminals, and web-based, cell phone and smart phone purchasing, adherence to Payment Card Industry (PCI) standards has become a pressing issue. Often PCI compliance issues can derail fare collection projects, extending timelines and presenting requirements that are difficult to meet. This session will focus on the special PCI and security issues for your fare collection projects.
Emerging and Innovative Core IT Technology and Strategies
Cloud Computing, Service-Oriented Architecture, Software as a Service
While cloud computing, service-oriented architecture, and software as a service have taken off in the broader IT industry as innovative solutions for the private industry, government and transit have been slower to embrace these technologies. What are other concerns about security and legal risks, the loss of control of information, and a lack of understanding about the opportunities, pitfalls, and appropriateness of the public sector relying on these technologies?
Building the Data Center of the Future
The trends in the IT sector are around server consolidation, virtualization, energy efficiency, storage tiering, new air handling, and design strategies. How can your IT team either upgrade and retrofit an existing data center or design a new data center that takes advantage of industry trends while still being cost-effective and delivering value to the business?
Hosting and Managed Services
The continuing economic pressures on transit agencies are forcing IT teams to consider new opportunities to do more with less. One trend in the industry relies on hosted or managed services to meet the growing technology requirements with fewer internal staff. But some experiences are not positive, with reduced service or slower response times, or higher costs than originally forecasted. This session will focus on agencies that have experience with hosted or managed solutions - both positive and negative. Through this session, IT leaders can learn techniques to ensure their hosting and managed services contracts are positive.
While most technology shops have integrated basic cybersecurity procedures into their routine administration, many rely on only basic tools like virus scanning and intrusion protection as a barrier against cybersecurity risks. However, with the explosion in technology on board vehicles, mobile applications, and the proliferation of devices and software, the opportunities for penetration and risk have grown significantly. This session will focus on how transit entities have implemented new cybersecurity strategies to ensure the ongoing agency operations.
Struggling IT Shops – How to Do More With Less
The economy has forced transit agencies to make difficult choices on resources. For many, the decision is to implement new technologies in an attempt to become more efficient with fewer resources. Yet, the technology team resources continue to be constrained. How can you motivate your technology team to be more diversified in their skill set, handle the growing technology demands without growing staff, and continue to provide a high level of customer service with dwindling resources? Can transit agencies look toward outsourcing IT as a means of economizing without compromising? This session will explore the experiences of transit agency IT teams as they struggle to do more with less.
Maintaining a State of Good Repair for IT Infrastructure
While most transit agencies have successful plans for maintaining a state of good repair for their moving stock and facilities, their technology infrastructure investments age without an equivalent program. Can your technology team access some of the federal funding dedicated to agency State of Good Repair programs? This session will investigate the opportunities for developing a comprehensive state of good repair program for IT infrastructure.
Effective Procurement, Volume Buying, Cooperative Contracting
Cooperative contracting could prove a significant cost saving device for transit agencies. However, while jointly procuring a vehicle seems straightforward, cooperatively procuring technology comes with many extra considerations about internal integrations with legacy systems and overcoming purchasing processes. Effective procurement, volume purchasing, and cooperative contracting can offer transit agencies the opportunity to reduce costs through steep discounts. However, are these large projects typically successful? What extra considerations should managers keep in mind while venturing into joint procurements? This session will present real-world case studies on cooperative purchasing, with guidance on how to ensure your projects achieve success.
Innovative Financing Strategies for IT Projects and Capital Investments
Most transit agencies have an annual capital improvement planning process they follow to outline and prioritize investments. However, technology projects often end up lower on the list, either through prioritization criteria that do not acknowledge the importance of technology investments, or through perceptions in the business team on the relative importance of projects. How can technology teams approach financing of capital technology investments? This session will provide real-world examples of projects that were financed creatively through leases, grants, or alternative sources of funding.
Transitioning From Legacy Intelligent Transportation Systems to New Technology
The promise of Intelligent Transportation Systems (ITS) has been realized by many transit agencies, but now agencies want to push the legacy systems to deliver more functionality for customers. Automatic vehicle location systems need to deliver real-time arrival predictions to websites, smart phones, and cell phones, Electronic signage at stations and stops must be updated automatically, and proprietary systems must integrate more frequently with new tools for passenger information. This session will demonstrate how transit agencies have transitioned their legacy ITS investments to deliver more features and functionality, and how agencies may justify this investment to their community and boards.
Transit Key Performance Indicators and Dashboards
Key performance indicators and dashboards provide transit agency management, communities, and boards, a method to objectively measure the efficacy of service. This session will present case studies and projects where transit agencies have been able to improve their performance, reputation, and efficiency through business intelligence and dashboard projects.
Transit Core Business Applications
While technology goes forward, business goes on. What are the new IT resources available to address core business issues such as; human resources, payroll, finance and administration. Transit is after all a complex business, and while operations dominate the landscape, nothing goes well if the business of transit is not done well.
Electronic Payment Systems and Information Technology
Electronic payments by their nature are massive generators of information and guess who gets to deal with it? Electronic payments such as fare collection cannot be allowed to exist in isolated environments? Information technology must be the coordinated conduit for exchanging information among stakeholders, facilitating payments, archiving and manipulating valuable data. This session will address integrated systems to address these issues.