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American Public Transportation Association

Bus Operator Customer Service Challenge

Each spring, in conjunction with APTA's Bus & Paratransit Conference and International Bus Roadeo, APTA's Marketing & Communications and International Bus Roadeo Committees host the Bus Operator Customer Service Challenge.

The competition tests the customer service skills of bus operators as they face real-life scenarios. Contestants are judged on their ability to resolve each scenario.

Check back later for information on the Bus Operator Customer Service Challenge or contact Jack Gonzalez at jgonzalez@apta.com.

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