All ridership data reported in this book relate to trips taken--not to people--because that is how data are collected and reported. The heavy use of passes, transfers, joint tickets, and cash by people transferring from one vehicle to another, one mode to another, and from one public transportation agency to another makes it impossible to count people. Only boardings (unlinked passenger trips) can be counted with any accuracy. At the largest public transportation agencies, even the number of boardings may be estimated for at least a portion of the ridership (e.g., free shuttle vehicles without fareboxes and light rail service using the "proof-of-payment" system).