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August 28, 2008
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APTA > Services & Programs > International Transit > International Focus  

Low-Cost, Real-Time Displays in Douai

Douai, France--The French city of Douai (population 161,000), located between Paris and the Belgian border, has installed a real time passenger information system that connects all of its 84 buses and 103 bus stops.

Passengers on the system are among the best-informed in France, able to access the system not only at bus stops, but also from home through their minitel terminals and at two electronic kiosks where real time trip information is provided on screen or printed out on request. Yet, according to the regional transit authority, the project of installing the radio communication system based on Global Positioning System location data did not exceed the equivalent of $2 million.

A control center, staffed by two employees, updates system information every 30 seconds via a local radio channel.

Known by its French acronym of SIOU (Systeme d'Information et d'Orientation des Usagers), the system was developed and installed by a joint venture of two French electronics firms, Lumiplan and Dassault Electronique. It includes light-emitting diode displays on all Douai buses providing next stop information, along with backlit passenger information panels at each bus stop, which are clearly legible during the day as well as at night. The information center is also linked with the electronic kiosks and the minitel server.

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