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July 05, 2008
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APTA > Services & Programs > Safety Corner  

Checklists for Emergency Response Planning and System Security

May, 2008

(This checklist is provided as guidance only and should be expanded or modified to meet individual transit agency needs.)

Emergency Response Planning, Coordination, Training

  • Emergency Response planning, coordination, and training is formalized and documented

  • Emergency Response Plan identifies responsibilities of employees by function

  • Emergency Response planning includes preparedness for multiple concurrent events

  • Service continuation, restoration / recovery plan developed

  • Emergency drills and table-top exercises scheduled on a regular basis

  • Coordination with security / transit police

  • Coordination and training with outside agencies

    • Fire / rescue units

    • Hospitals

    • Police

    • Hazardous materials / Environmental agencies / Regional Office of Emergency Management

  • Media relations / information control procedures and policies established (internal and external to agency)

  • Documentation of drills maintained; drill critiques held; recommendations recorded with follow-up

  • Emergency procedures reviewed by Safety Management Team on a regular basis and updated as needed

  • Procedure revisions and updates incorporated into evacuation procedures; SOPs developed for signature(s) and distribution

  • Regular assessments of employee proficiency conducted

  • Emergency contacts list developed / current / and responsibility for call-outs identified

  • Procedure exists for alternate Operations Control Center in the event of evacuation

  • Emergency evacuation routing for transit vehicles developed

  • Employees issued quick reference guidelines for emergency situations

  • Support systems developed to provide post-incident support to customers and employees

  • Regular functional testing / inspection of emergency support equipment and systems (e.g., emergency phones, CCTV, alarms, onboard/in-vehicle equipment, two-way radios, fans, pumps, generators, etc.)

  • Pre-determination of factors that would require partial or full service shut-down

  • Standard Operating Procedures for HVAC operations in various emergency conditions

  • Contingency plans for loss of electrical power and radio or phone communications

  • Development of appropriate pre-determined public address announcements for station platforms and on-board vehicles

Security

  • Security Plan established

  • Security Plan addresses all operations modes and contracted services

  • Contingency plans developed to address multiple concurrent security incidents

  • System security responsibilities and duties established

  • Security task force established

  • Personal safety awareness/education programs for passengers and employees and community outreach

  • Security equipment regularly inspected, maintained and functionally tested; including personal equipment issued to security personnel

  • Contingency SOPs developed; drills and table-top exercises conducted for extraordinary circumstances

    • Terrorism (including chemical/ biological agents/ weapons of mass destruction)

    • Riot / Domestic unrest

    • Catastrophic natural events

    • System-wide communications failure

  • Coordination between Safety department and Security department

  • Planning, coordination, training and mutual aid agreements with external agencies (state, local police, FBI and other federal agencies)

  • Transportation Operations coordination with security; communications established and joint procedures/SOPs established

  • Security SOPs reviewed on a regular basis and updates made as needed to Security Plan

  • Security equipment installed, inspected, and maintained to monitor trespass activities

  • Safety and security coordination on trespass issues

  • Trespass awareness programs, including education and signage

  • Data collection established for all security issues / incidents; analysis performed and recommendations made; document control established, including follow-up

  • Security risk/vulnerability assessments conducted, documented and reviewed

  • Contingency plans for loss of electrical power and radio or phone communications

  • Standard Operating Procedures for critical incident command, control, and service continuation/ restoration

  • Security training provided to all staff levels (from front-line "eyes and ears" concept to professional level security training)

  • Background checks on employees and contractors (where applicable)

  • Regular assessments of employee security proficiencies conducted

  • Employees issued quick reference guidelines for security situations

  • Emergency contacts list developed / current / and responsibilities for call-outs identified

  • Visitor, deliveries and contractor facility access procedures developed / visible identification required

  • Concepts of crime prevention through environmental design (CPTED) applied in reviews of facilities and in new design and modifications

  • Security checklists developed and regularly used for verifying status of physical infrastructure and security procedures

  • Agency employees identifiable by visible identification and/or uniform

  • Policy and procedures in place for facilities key control

 

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