///Presentations from the 2019 Marketing & Communications Workshop

Presentations from the 2019 Marketing & Communications Workshop

Presentations from the 2019 Marketing & Communications Workshop2019-05-20T11:23:24-04:00

Below are the presentations from the 2019 Marketing & Communications Workshop, held February 24 – 27, in New Orleans, LA.

Session: Employee Communications ‎(2)
Helping Leaders Lead: Delivering effective employee communications in complex work environments Jessica Kosmack
Sound Transit_Employee Communications Craig Davison
Session: How to Grow Your Advocacy & Outreach ‎(2)
Grow Your Advocacy Alicia Trost
Seattle Transportation Benefit District Christina R. Arthur
Session: Humanizing Your Brand Roundtable ‎(1)
Beethovan Festival_Hispanic Heritage Month_Stuff a Bus Linda Webb-Manon
Session: Increasing Ridership Ideas – Pecha Kucha ‎(3)
Free Ride Day San Diego Stacie Bishop
Good Going Sound Transit Rider Tim Healy
Transpo Amy Hill
Session: Marketing Campaigns ‎(2)
2018 BARTable Holidays Promotion David Martindale
Delaware Transit Corporation Patty Boyd
Session: Mobile Ticketing ‎(1)
MuniMobile® Life After Launch Keli Dailey
Session: Outreach to Diverse Audiences ‎(3)
Engaging Limited English Customers Proficient Customers Hendy D. Satya
LA Metro Ayda Safaei
Mountain Line School Safety Campaign Jacki Lenners
Session: Owning Your Role as Advisor to Senior Leadership ‎(2)
CDTA Jaime Watson
Rehearsal, Reinforcement, Rabbit Holes and Resetting Expectations Michelle Cantey
Session: Planning for Your Next Crisis ‎(2)
A Communications Roadmap For Your Next Transportation Crisis Lisa Marie Alley
The Holy Trinity of Crisis Plans Morgan Lyons
Session: Social Media Tools: Hands-on Workshop ‎(2)
Creating Video Content on a Budget Jeff Holtke
Make Your Social Media Visuals Sparkle Bridget Moss
Session: The Art of Successful Pitching ‎(3)
A National Perspective Hardy Spire
Getting Your News Released Rachel Benavidez
The Art of Successful Pitching Petrina Parker
Session: The World of Customer Care ‎(3)
Customer Satisfaction For Nerds Amy L. Snyder
Leveraging Social Media to Enhance the Customer Experience Through Backtracking and Outreach Dennis J. Zorzi, Jr.
Text for Safety Bruce Howard
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