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American Public Transportation Association

 Session Descriptions

The full conference program is now available. Please note that you will receive this program in printed form when you arrive at the conference.

    Please note that the program is subject to change.

    Last updated: April 29, 2012

    Saturday, May 5

    Bus System Safety Seminar

    8:30 a.m. - 5 p.m.

    If you have responsibilities for operations safety or safety management, then you will want to attend the annual System Safety Seminar. The interactive seminar will focus on the latest issues and resources impacting safety and emergency preparedness in transit operations and will provide an opportunity to share and learn about effective practices being developed and applied in our industry. The seminar is sponsored by APTA’s Bus Safety Management Program for the benefit of all management personnel.

    Fee: There is no separate registration fee required.

    Registration: Space is limited, so make your reservations early by emailing APTA’s Bill Grizard at

    Questions: Contact APTA's Bill Grizard at 202.496.4878 or

    Diversity Council

    9 - 10:30 a.m.

    • Chair, Flora M. Castillo

    Presentation Skills Workshop NEW!
    Tools, Techniques & Feedback for Success

    Berri Wells

    Berri Wells

    9 a.m. - 12 p.m. & 1 - 4 p.m. (25 person limit each workshop)

    Engaging your stakeholders, colleagues, and APTA audience members

    Spend the morning or afternoon with fellow colleagues as you learn and practice techniques to develop and deliver first-rate presentations. Learn how to develop strong opening and closing statements. Practice delivering your message. Learn how to use data and evidence to support your arguments. Gain insights on how to engage your audiences. And, learn how to use visuals and slides wisely. Do not pass up this opportunity to hone your presentation skills.

    Certificate of Completion awarded upon completion of the workshop.

    Fee: No additional cost for APTA members. $275 per person for non-members. APTA will invoice non-member registrants prior to the workshop.

    Registration: Pre-registration is requested. Please email your intent to attend to APTA's Jose

    Reyes at by April 27. On-site registration will be on a space-available basis.

    Questions: Contact APTA's Jose Reyes at 202.496.4846 or


    • Berri Wells, MS, professional speaker, trainer, and coach, Turning Point Solutions, Laurel, MD

    Conference Registration Desk & Host Information Desk

    1 - 5 p.m.

    ADA Workshop
    Strengthen Relationships with Your Customers Who Have Disabilities

    2 - 5 p.m.

    Think inclusively, learn ‘people-first’ language & effectively offer assistance

    Language is powerful, routinely affecting our attitudes and behaviors. These can create significant barriers for persons with disabilities. If thinking inclusively is one of your life principles, join this workshop to explore the effect and value of language in working with others. The facilitated conversation and interactive group discussions will tackle real-life public transportation situations and ways to communicate. Using respectful, ‘people-first’ language –language that puts the person first and the disability second – is lesson number one.

    The workshop will: re-define how to help; increase comfort levels; increase familiarity with basic strategies for interacting with people and using language that supports inclusion and opens-up the social structure; contrast the concepts of inclusion and separation; and discuss not making distinctions unless people want to make them.

    This session will include:

    1. The power, effect, and value of language: beyond political correctness
    2. Ten basic lessons for communication
    3. Small working groups’ collaborative exercise: scenarios and finding solutions
    4. The case for thinking inclusively
    5. How to help other staff members, especially the front line

    Attend (or send your staff) to this ‘need to know’ session if you seek to involve more people in creating inclusive transportation services. You will find value through increasing the competence, confidence, and comfort levels of your staff who need to interact effectively with the entire community. The more comfortable people are in working with people with disabilities, the more effective your organization.

    Fee: Attendance is free of charge.

    Registration: Pre-registration is NOT required.

    Questions: Contact APTA's Lynne Morsen at 202.496.4853 or


    • Crystal Lyons, chair, APTA Transit Board Members Committee; chair, APTA Transit Board Members Legislative Subcommittee; and president and CEO, Crystal Fortune Lyons, LLC, Corpus Christi, TX
    • Margaret (Peg) Gutsell, chair, APTA Transit Board Members ADA Subcommittee, and vice chair, Southwest Ohio Regional Transit Authority (SORTA)/Metro, Cincinnati, OH

    Discussion Leaders

    • Mary A. Leary, Ph.D., senior director, Project ACTION & transportation initiatives, Easter Seals Project ACTION, Washington, DC
    • Marie Maus, director, marketing & communications, Easter Seals Project ACTION, Washington, DC

    Intergovernmental Issues Subcommittee

    3:30 - 5 p.m.

    • Chair, Marlene B. Connor

    Higher Education Subcommittee

    3:30 - 5 p.m.

    • Chair, Dr. Jill Hough

    Human Resources Committee Dinner

    6 p.m.

    Dutch-treat dinner; meet in the Renaissance Lobby at 5:45 p.m.

    • Chair, Mary Ann Collier

    Sunday, May 6

    Mid-level Managers Welcome & Orientation Breakfast Meeting  NEW!

    7 - 8:45 a.m. (45 person limit)

    Mid-level managers play key roles in the transit industry. In addition to focusing on the needs of their organization, these individuals also need to broaden their skills and professional network.

    APTA is pleased to premier this pilot session for mid-level managers new to an APTA conference and/or new in their roles as mid-level managers. Join us for a morning breakfast meeting and round-table discussions with industry colleagues and peers to help you make the best use of your time at the APTA Bus & Paratransit Conference & International Bus Roadeo and gain some insights on ways to become better mid-level managers.

    Be welcomed by the industry's top executive leaders. Hear from fellow APTA members and staff about maximizing your time at APTA meetings, conference sessions, and networking events. Engage in round-table discussions with other mid-level managers. Share your challenges. Find out what other mid-level managers face at their organizations and what they are doing to address their own challenges.

    Get some direction. Meet top executives. Build and broaden your network. Join us.

    Fee: Attendance is free of charge to persons registered for the Bus & Paratransit Conference & International Bus Roadeo.

    Registration: Pre-registration is requested. Please email your intent to attend to APTA Jose Reyes at by April 27. On-site registration will be on a space-available basis.

    Questions: Contact APTA's Jose Reyes at 202.496.4846 or  

    Welcome Remarks

    • Gary C. Thomas, chair, APTA, and president/executive director, Dallas Area Rapid Transit, Dallas, TX
    • Michael P. Melaniphy, president & CEO, APTA

    Conference Registration Desk & Host Information Desk

    7:30 a.m. - 6 p.m.

    Small Operations Committee

    7:30 - 9 a.m.

    • Chair, Jeanne Krieg

    Mid-Size Operations Committee

    7:30 - 9 a.m.

    • Chair, Jeff Hamm

    Moderators/Speakers & AV Preview Room

    8 a.m. - 5 p.m.

    International Bus Roadeo Competition

    8 a.m. - 5 p.m.

    Bus operators and mechanics from transit systems across North America participate in separate competitions, which showcase their skills in safe driving and vehicle maintenance. The Operator Competition includes events such as judgment stops, turning, and clearing obstacles. The Mechanic Competition requires skills in the identification of defects in engine, transmission, brake, and HVAC modules. The pre-trip inspection for operators and multiplex troubleshooting for mechanics are incorporated as scored events.

    The roadeo takes place at the Arena Parking Lot, 400 E. Shoreline Drive, Long Beach, CA.

    The Arena Parking Lot is within walking distance of the Renaissance and Westin Hotels. Long Beach Transit will provide limited shuttle service from the Hilton, Renaissance, and Westin Hotels to the site. Service begins at 7:30 a.m. for spectators. Maps and directions will be available at the roadeo and conference registration desks.

    Questions regarding Roadeo registration: Contact APTA’s Anitha Atkins at 202.496.4839 or

    Questions regarding Roadeo competition/events: Contact APTA’s Saahir Brewington at 202.496.4834 or

    Thanks to our Roadeo sponsors.

    Workforce Development Subcommittee

    8:30 - 10 a.m.

    • Chair, Lydia C. Grose

    Bus Safety Committee

    8:30 - 11 a.m.

    • Chair, Reginald A. Mason

    Bus & Paratransit CEOs Committee

    9 - 11a.m.

    • Chair, Donna DeMartino

    Older Adult Transportation Subcommittee

    9 - 10:30 a.m.

    • Chair, Rosemary B. Gerty

    ITS Public Transit Forum

    9:30 - 11:30 a.m.

    • Chair, Greg Cook

    Labor Relations Subcommittee

    10:30 a.m. - 12 p.m.

    • Chair, Patrick Gough

    Regulatory Activities Subcommittee (Access Committee)

    11 a.m. - 12 p.m.

    • Chair, Patrisha Piras 

    Legislative Committee

    11 a.m. - 12:30 p.m.

    • Chair, Jeffrey A. Nelson


    Waterborne Transit Operations Committee

    11 a.m. - 1 p.m.

    • Chair, James P. Swindler

    Research & Technology Committee

    11:30 a.m. - 2 p.m.

    • Chair, Jonathan H. McDonald

    Leadership APTA Alumni Group

    1 - 2 p.m.

    • Chair, Joel M. Volinski 


    1 - 2:30 p.m.

    How do you get the most out of your membership?

    Learn about your association and how to leverage to the fullest extent the membership benefits and resources available to you and your organization. Where do you start and how do you get involved? Come to meet APTA’s leadership and staff in a relaxed atmosphere conducive to conversation and networking. A brief presentation will be followed by time for Q&A with seasoned member representatives who can share their advice and secrets for your membership satisfaction.

    Q&A Facilitators

    • LaShawn King Gillespie, director of planning, Foothill Transit, West Covina, CA
    • Richard G. Shiffer, vice chair, APTA Member Services Committee, and principal, RNL Design, Denver, CO
    • Huelon A. Harrison, vice chair, American Public Transportation Foundation; chair, APTA Business Member Small Business Committee; and principal, Legacy Resource Group, Dallas, TX

    Marketing & Communications Committee

    1 - 3 p.m.

    • Chair, Richard Maxwell

    Access Committee

    2 - 4 p.m.

    • Chair, Rick Ramacier

    Human Resources Committee

    2 - 4 p.m.

    • Chair, Mary Ann Collier

    Communications Subcommittee & Transit Wireless Communications Joint Council

    2 - 4 p.m.

    • Chairs, Dave Gorshkov & Barry C. Einsig

    Systems Management & Operations Planning Subcommittee

    3 - 4:15 p.m.

    • Co-Chairs, Marlene B. Connor & Ronald J. Kilcoyne

    Opening General Session
    Public Transportation Takes Us There

    Therese W. McMillan

    Therese W. McMillan

    4:30 - 6 p.m.

    The bus & paratransit industry’s premier event begins with opening general session as we review our industry’s priorities, hear the most up-to-date information from our federal partners, receive a hearty welcome from our host, Long Beach Transit, and applaud the winners of the 2012 Bus Safety Awards. Whether it’s creating jobs, boosting our economy and providing for energy independence as the nation faces rising gas prices, public transportation plays a critical role in finding innovative solutions to the challenges facing the industry. Join us for this energizing kick off to our conference.

    President & CEO's Welcome

    • Michael P. Melaniphy, president & CEO, APTA


    • Gary C. Thomas, chair, APTA, and president/executive director, Dallas Area Rapid Transit, Dallas, TX


    • Laurence W. Jackson, president and Chief Executive Officer, Long Beach Transit, Long Beach, CA
    • Barbara Sullivan George, chair, board of directors, Long Beach Transit, Long Beach, CA
    • Honorable Alan Lowenthal, senator, 27th district, State of California, Sacramento, CA

    Presentation of the 2012 Bus Safety & Security Excellence Awards


    • Hon. Therese W. McMillan, deputy administrator, Federal Transit Administration, Washington, DC

    Welcome to Long Beach Reception

    6:15 - 7:15 p.m.

    All conference and their guests are invited to mix and mingle at this lively welcoming reception in the Renaissance Hotel that is sure to set the tone for a week of learning and networking.

    Sponsored by The Vehicle Production Group LLC and APTA.


    Monday, May 7

    Business Member Networking Breakfast

    7 - 8 a.m.

    These days APTA’s business members are all looking for ways to strengthen their business relationships and find new business. The Monday morning business networking breakfast is a great way to do just that. At the breakfast BUS OEMs, sub-suppliers, contract operators and major A&E firms will be available to talk to other APTA business members about their companies and how to do business with them. All APTA business members are invited to come to the breakfast and join in the business to business networking opportunity, and small businesses and DBE firms are particularly encouraged to take advantage of this opportunity. Transit agency procurement officials are also encouraged to come to the breakfast to promote their current procurement opportunities and their anticipated procurement requirements for the coming months. Last year’s networking breakfast specifically resulted in several new contracts so plan to join us this year to work on new business opportunities for your company!

    To help you plan your networking activities, a brochure listing information about the networking breakfast participants will be prepared and sent out in advance of the breakfast. Please complete the Networking Breakfast Registration Form  and return it to Fran Hooper by April 13 to be listed in the brochure.

    There is no charge to participate in the breakfast. If you do not register in advance for the breakfast but want to attend, please notify Fran Hooper at by April 25.

    Continental Breakfast (Conference)

    Continental Breakfast (Roadeo)

    7 - 8 a.m.

    Sponsored by Keolis Transit America, Inc.

    Conference Registration Desk & Host Information Desk

    7 a.m. - 5:30 p.m.

    NTI Training NEW!
    Leading as a Mid-Manager in Today's Public Transportation Environment

    8 a.m. - 12 p.m.

    (40 person limit)

    This program provides a unique training and educational opportunity for transit professionals who hold supervisory and mid-level positions in transit organizations. It provides participants with skills necessary to lead, manage, and supervise from the middle of the organization.

    Topics include:

    • Emotional Intelligence — Why emotional intelligence or self-leadership can be more important than the knowledge one has acquired.
    • Time Management — In doing more with less - how to manage one’s time to succeed.
    • Leadership Skills — Success today requires mid-managers to be leaders more than managers. What does this mean and how does one “lead to succeed?”

    CEUs 0.4 AND CERTIFICATE OF ATTENDANCE awarded upon completion of the course.

    Fee: All conference registrants are invited to attend at no additional charge.

    Registration: Pre-registration is NOT required. However, attendance is on a first-come, first-served, space-and-materials available basis, so register early on site.

    Questions: Contact NTI's Barbara Van Dyke at 732.932.1700 or


    • Paul J. Larrousse, director, National Transit Institute, New Brunswick, NJ

    Paratransit Operations: Improving Productivity & Customer Service

    8:15 - 9:30 a.m.

    More service, ease, speed, and efficiency for more people through strategies ranging from runcutting tools to route deviation services

    To improve rider satisfaction, increase vehicle occupancy, and reduce operational costs, what are the latest methods? Explore best practices that can be implemented in your system. Learn more about new policies and strategies to improve service quality.


    • Shelly Verrinder, executive director, Access Services, El Monte, CA

    Applying Principles of Fixed Route Runcutting to Paratransit

    • Keith Forstall, product manager, Trapeze Group, Burlington, MA

    San Joaquin RTD's "Hopper"

    • Donna DeMartino, chair, APTA Bus & Paratransit CEOs Committee, and general manager/chief executive officer, San Joaquin Regional Transit District, Stockton, CA

    Keeping the CFO and the Customers Happy — A Delicate Balancing Act

    • Meegan Joyce, special services manager, Interurban Transit Partnership (The Rapid), Grand Rapids, MI

    It All Adds Up -- Small Scale Initiatives are Important

    • David M. Frost, manager of paratransit operations, VIA Metropolitan Transit, San Antonio, TX

    Using Technology to Cut Costs & Improve Service Life & Reliability

    8:15 - 9:30 a.m.

    Better maintenance and lower costs don’t have to be mutually exclusive!

    Are you faced with a lower maintenance budget, yet maintain service life and reliability? Find out specific strategies and techniques that produce measurable results in reducing maintenance costs while maximizing service life.


    • David Lawrence, managing director, Fraser Gauge, Grosse Point Park, MI 

    Cost Reductions & Increased Life — What Can New & Advanced Technology do for the Transit Industry?

    • Dixon Davies, chief operating officer, Power Brake, LLC, St. Petersburg, FL
    • John Campo, vice president of technical services, Power Brake, LLC, St. Petersburg, FL

    Beyond "Run to Failure" — Using a Condition-based Maintenance Strategy to Improve Bus Reliability

    • Ian Smart, executive vice president - customer services, New Flyer Customer Services, Winnipeg, MB

    Green Technologies & Strategies to Reduce HVAC Power Consumption

    • Steve D. Johnson Sr., product manager, large bus and rail HVAC, Thermo King, Bloomington, MN

    Strengthening Safety Culture Through Training

    8:15 - 9:30 a.m.

    How to ensure that every trainee embraces core values of safety.

    For an organization’s safety culture to have any chance of sticking, it must be carried out uniformly across all levels, from top management down to entry-level staff. As managers, we must identify ways for staff to not only ‘understand’ what a safety culture entails but also fully ‘embrace’ it and hold others accountable to it moving forward. We must get beyond safety culture as a buzz word concept, and actively incorporate it into daily operations, and this starts with training. Join a panel of distinguished professionals in this enlightening session that explores how this should be carried out, and offers lessons learned from managers who have achieved success.


    • Jamie E. Becerra, MPA, director of safety & security, Foothill Transit, West Covina, CA 

    Operator Development -- A New Approach

    • Christian DeVoll, integrated risk management specialist, Washington State Transit Insurance Pool, Olympia, WA

    Strengthening Your Safety Culture Through Quality Training Programs

    • Diana Byrnes, substance abuse management specialist, Transportation Learning Center, Silver Spring, MD

    "Five Absolute Necessities" in a Transit Bus Operator's Training Program

    • Louis G. Maiello, transit bus specialist, FAAC Incorporated, Ann Arbor, MI

    Improving Your Organization's Ability to Prevent Life-altering Injuries & Catastrophic Events

    • Susan Murphy, M.Ed., principal consultant, Behavioral Science Technology, Inc., Ojai, CA

    Collaborations, Consortia, and Partnerships: 1+1=100

    8:15 - 9:30 a.m.

    Models and blueprints for success

    Training and staff development partnerships among transit agencies, state and municipal agencies, community colleges, and universities are yielding tremendous successes and outcomes. No single organization has the resources to develop cutting edge skill-building hands-on training programs to address the needs for bus maintainers, operators, and those in administration. Learn of the outstanding successes and dynamic curricula developed for the Southern California Regional Transit Training Consortium (SCRTTC). Hear how the Center for Urban Transportation Research (CUTR), in partnership with the Florida Department of Transportation, local agencies and organizations worked in partnership to provide innovative approaches and programs for future maintainers and leaders. Learn of how transit leaders, working with North Dakota State University are serving as mentors to develop future industry leaders. See how you can adapt similar programs for your own organizations. See how university marketing students took the initiative to develop a campus-based marketing program with Long Beach Transit to inform and rally students behind a new UPASS program, resulting in quadrupled ridership and visions of new career options.


    • Dr. Jill Hough, chair, APTA Higher Education Subcommittee, and program director, Upper Great Plains Transportation Institute, Small Urban & Rural Transit Center, North Dakota State University, Fargo, ND

    Southern California Regional Transit Training Consortium: A College’s Role in Developing Workforce Skills, Knowledge, and Abilities

    • Jess Guerra, immediate past chair, Southern California Regional Transit Training Consortium (SCRTTC), and associate professor, Los Angeles Trade Technical College, Los Angeles, CA

    The Certified Transit Technician Program: Leveraging Partnerships and Technology for State of the Art Training

    • Edward Bart, research associate, Center for Urban Transportation Research, Tampa, FL

    University/Industry Mentorship Programs: A Double Win

    • Brett Korporaal, graduate student, Upper Great Plains Transportation Institute, Small Urban & Rural Transit Center, North Dakota State University, Fargo, ND

    Collaborative Transit Marketing with California State University Long Beach

    • Marcelle Epley, chief administrative officer & senior vice president, Long Beach Transit, Long Beach, CA

    Bus Rapid Transit: Rapidly Driving Economic Development

    8:15 - 9:30 a.m.

    BRT…Achieving more than just rapid transit.

    The continued increase in the number of BRT systems in the United States has led to a great deal of support and interest in economic development. Learn about different programs and policies that have assisted in the increase of economic development along BRT corridors.


    • Ronald J. Kilcoyne, vice chair, APTA Small Operations Committee; co-chair, APTA Systems Management & Operations Planning Subcommittee; and general manager, Lane Transit District, Springfield, OR

    Bus Rapid Transit Programs, Policies & Economic Development

    • Cheryl Thole, senior research associate, Center for Urban Transportation Research, Tampa, FL

    What Rail Can Teach Bus Projects in Promoting Economic Development

    • Cliff Henke, chair, APTA Business Member Government Affairs Committee, and senior analyst, Parsons Brinckerhoff, Arcadia, CA

    Leveraging BRT: The Viva Experience 

    • Graham N. Carey, P.E., AICP, project director, York Consortium 2002, AECOM, Markham, ON

    Roadeo Operators Workshop
    Advanced Mobility Device Securement Skills Development

    8:30 - 10 a.m.

    Transit agencies have the responsibility to provide safe transportation and respect the civil rights of all passengers, including those who use mobility devices.

    In order to fulfill this responsibility, bus operators secure mobility devices and place seat belts on the passengers who use mobility devices as transit seating. This important task is becoming increasingly challenging as operators are confronted with a varied array of powered mobility devices that were not addressed in basic securement training and often lack traditional securement points. This overview will help transit professionals address these securement challenges with an opportunity to explore this issue with peers and enhance their knowledge and skills.

    Certificate of Attendance awarded upon completion of the course.


    • Adrian Moy, senior trainer, National Transit Institute, New Brunswick, NJ

    Workshop sponsored by the National Transit Institute (NTI).

    Roadeo Mechanics Workshop
    Optimize Ramp Performance

    8:30 - 10 a.m.

    Proper operation and regular maintenance are essential to optimize the performance of passenger access ramps for low-floor buses.

    Ramps provide reliable and safe operation thanks in part to advanced technology and stringent manufacturing standards. Participants will learn preventive maintenance procedures and troubleshooting tips to keep these units running smoothly and to extend their life. Typical ramp configurations will be covered.

    Certificate of Attendance awarded upon completion of the course.


    • Keith Akins, field service manager, Ricon Corporation, Panorama City, CA

    Workshop sponsored by Ricon Corporation -- A Wabtec Company.

    General Session
    Wired: How Your Customers Have Changed and What To Do About It

    John R. Patterson

    John R. Patterson

    9:45 - 11:15 a.m.

    Improving customer satisfaction, encouraging advocates to support your services

    Today’s customers are not what they were. Gone are the days when service had to be really awful for us to walk away. Brand loyalty may be in the past. Customers today are PICKY, (demanding value), FICKLE (quicker to leave), VOCAL (assertively telling all), and VAIN (expecting personalized service). Their expectations are 33 percent higher this year over last year; they now have an enormous variety of services and products to choose from with unprecedented access to information and reviews. Empowered and wired via the Internet, with its capacity to instantly reach a gazillion fellow customers, customers can bring any service provider to its knees.

    The Internet has tipped the balance of power and forever changed the way customers and organizations interact. The customer really is king and a single critical video uploaded on YouTube or a review gone viral stays up perpetually. Service success takes rethinking the strategies and tactics to ones that change today’s “customer as king” into tomorrow’s “customer as partner.” This requires ensuring that frontline employees have the authority and capacity to effectively serve in a multi-channel environment. It involves reinventing experiences that create customer ease and delight resulting in loyalty or “stickiness.”

    Come hear the presentation from John R. Patterson based on his book, “Wired and Dangerous: How Your Customers Have Changed and What to Do About It.” Other books by Mr. Patterson include: “Take Their Breath Away: How Imaginative Service Creates Devoted Customers” and “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service.” His high-energy keynote will draw on his consulting experience with large public and private organizations, and cutting-edge customer research.

    Join your peers to learn more about innovative techniques to improve customer satisfaction and grow advocacy for your services.


    • Angela Iannuzziello, 1st vice chair, APTA Business Member Board of Governors, and vice chair, APTA Mobility Management Committee, Markham, ON 

    Keynote Speaker

    • John R. Patterson

    FTA Workshop NEW!
    What You Need to Know About FTA Civil Rights Compliance

    10 - 11:30 a.m.

    Civil rights has been a focus of this Administration and, as a result, changes to guidance, policy and regulations are underway or completed. This session will discuss Americans with Disabilities Act compliance, Disadvantaged Business Enterprise compliance, as well as Title VI compliance and achieving Environmental Justice. In addition, this session will update you on the latest changes in civil rights compliance from how FTA communicates deficiencies, when FTA will conduct a specialized compliance review, and what you can do to be prepared for it all. There will be ample time during this session to pose specific compliance questions that you may have.


    • Linda Ford, acting director, Office of Civil Rights, Federal Transit Administration, Washington, DC

    Bus Display

    11 a.m. - 4 p.m.

    (includes lunch 12-2 p.m.)

    Buses will be on display in the Arena Parking Lot for your inspection Monday afternoon. Manufacturers’ representatives will be on hand to discuss their products and answer your questions. To highlight this event, a complimentary lunch for all conference and roadeo registrants will be provided during the display from 12 to 2 p.m.

    Questions: Contact APTA’s Heather Rachels at 202.496.4838 or

    Thanks to our early exhibitors.

    Customer Service Challenge

    2:15 - 3:45 p.m.

    For the sixth year, the Customer Service Challenge joins the traditional Operator and Mechanic Competitions at the International Bus Roadeo. Join us as the industry's very best operators face-off in a contest to test their customer service skills at this exciting and entertaining event. Come one, come all to see who walks away with the title of transit's "top ambassador!"


    • Thomas J. Costello, assistant managing director, Champaign-Urbana Mass Transit District, Urbana, IL

    Alternative Fuel & Propulsion Technologies: From Procurement Planning to Bus Maintenance Facility Design

    2:15 - 3:45 p.m.

    Lessons learned from transitioning to a new fuel type and its supporting infrastructure.

    What lies ahead in the future of the bus? Are you ready? Making a fuel choice can be complicated. Learn how agency goals and service characteristics play an important role in the decision making process for new propulsion technologies and the facilities that support them.


    • Joshua J. Goldman, co-vice chair, APTA Clean Propulsion & Support Technology Committee, and director of business development, Proterra, Inc., San Diego, CA 

    CNG Fueled Fleet Implementation & Procurement Planning

    • John Overman, associate research scientist, Texas Transportation Institute, Texas A&M University System, College Station, TX

    LBT's Advanced Technologies, Past Experience, Present Implementation, and Future Growth

    • Dennis Elefante, manager of QA & maintenance technology, Long Beach Transit, Long Beach, CA

    Recent Experience in the Design of Alternative Fuel Bus Facilities

    • Philip D. Muse, AIA, associate principal, Wendel, Alexandria, VA

    Improving the Performance of Existing CNG Stations: A Case Study from San Diego

    • Jennifer de Tapia, director of market servcies, Trillium USA, Salt Lake City, UT

    Innovative Service Delivery Techniques

    2:15 - 3:45 p.m.

    Is there a better way?

    Delivery of public transport service in other parts of the world is different from the models used in the United States. This session will present examples of service delivery techniques practiced in other nations. Panelists will discuss the why’s and how’s of service delivery. Emphasis also will be placed on how a particular business model or parts of a business model may be adapted for use in the U.S.


    • John B. Bartosiewicz, chair, APTA Business Member Programs Committee, and executive vice president/chief operating officer, McDonald Transit Associates, Inc., Fort Worth, TX


    • Alla V. Reddy, senior director, system data & research, MTA New York City Transit, New York, NY
    • Grace Gallucci, chief financial officer and senior deputy executive director, finance and performance management, Regional Transportation Authority, Chicago, IL
    • Hector Rodriguez, city manager, City of Cudahy, CA

    Emergency Preparedness: “Who Turned Off the Lights?”

    2:15 - 3:45 p.m.

    Preparing for natural disasters and examining Emergency Management best practices.

    As a result of inclement weather, natural disasters, and security concerns of the past few years, transit system, their suppliers, and other entities have come to understand the urgency of preparedness in the advent of a catastrophic event. Transit agencies are becoming better prepared to respond to these hazards but there is still much that can be learned from the disasters of the past. Examine the protective measures, best practices and lessons learned from agencies that were prepared for the worst.

    This interactive session will also provide you with an opportunity to find out if others are experiencing the same issues that you face and to hear about measures being successfully used by other agencies.


    • Roger Rieger, system security administrator, Long Beach Transit, Long Beach, CA 


    • James P. Burke, chair, APTA Emergency Preparedness Technical Forum; co-chair, APTA Environmental Justice/Title VI Subcommittee; and associate director for course development and delivery, National Disaster Preparedness Training Center, Honolulu, HI 
    • Kevin Chandler, WM, program manager, Battelle, Columbus, OH
    • Bruce Gradbois, manager, security and emergency preparedness, Orange County Transportation Authority, Orange, CA

    Remedies for the Roadblocks to Fixed-Route Service

    2:15 - 3:45 p.m.

    How travel training, marketing, and conditional paratransit eligibility can help customers ‘mainstream’ and go out more

    After 22 years under the Americans with Disabilities Act of 1990, buses are accessible, stop announcements are made, and customers with many different types of disabilities use the majority of bus stops, so fixed-route service can keep heading toward full accessibility ? the original goal of the ADA. While paratransit demand is tripling (and more), fixed-route service operators strive to ensure that wheelchair lifts and ramps work, seat priorities in front are offered, stop announcements are made, and web sites are accessible. Travel training with individuals and the use of new technologies can help riders enjoy unfettered access to transportation. Come hear what systems are doing to ease their way and instill the inclusive spirit of the ADA in everything they do.


    • Rick Ramacier, chair, APTA Access Committee, and general manager, Central Contra Costa Transit Authority, Concord, CA

    Paratransit Demand Management Through Promotion of Fixed-Route Transit

    • Daniel A. O'Reilly, director, Office of Metro Access Service, Washington Metropolitan Area Transit Authority, Hyattsville, MD

    Designing an Efficient & Cost Effective Travel Training Program

    • Michael VanDekreke, manager, accessibility, Regional Transportation Authority, Chicago, IL

    Can Understanding the Japanese Ideal of 'Wabi Sabi' Help Transit Systems Improve Mobility in their Communities?

    • Melony Joyce, service quality manager, King County Metro Department of Transportation, Seattle, WA

    Green Goals & Initiatives

    2:15 - 3:45 p.m.

    New ways to increase operational performance

    Transit agencies are initiating new strategies and initiatives to decrease costs and increase performance of their fleets and facilities. Some agencies are taking a comprehensive approach with Environmental Sustainable Management Systems and others may take incremental but important steps on a specific project. Hear presentations on how green initiatives are helping to reduce costs and add value to transit agencies and the communities they serve.


    • Kevin Desmond, chair, APTA Sustainability Committee, and general manager, King County Metro Transit Division/Department of Transportation, Seattle, WA


    • Emmanuel "Cris" Liban, P.E., manager, environmental compliance and services, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA
    • Rolando Cruz, executive director & vice president, maintenance and facilities, Long Beach Transit, Long Beach, CA 
    • Susan K. Sherwood, CP, project manager, Wendel, Amherst, NY
    • Thomas J. DeSantis, AICP, senior planner, City of Niagara Falls, NY

    Interactive Presentations NEW!

    2:15 - 3:45 p.m.

    The Interactive Presentations offer a spectrum of new discussion topics in an informal setting. Participate and learn in the relaxed atmosphere of casual exchanges.

    The formal presentations at other sessions are replaced by informal demonstrations as you stop by each table. The unique, interactive format allows custom-made presentations with free flowing questions and discussion. This venue allows you to display and discuss your message, and provides an avenue for congenial conversation with colleagues.

    Property Value Impacts of Bus Rapid Transit (BRT): New Evidence from Boston and Other Cities 

    • Victoria A. Perk, senior research associate, Center for Urban Transportation Research, Tampa, FL

    Case Studies: Going Green & Becoming a Zero Waste to Landfill Company

    • Ann Derby, marketing & events manager, INIT Innovations in Transportation, Inc., Chesapeake, VA

    Motivating People to 'Act Right'

    • Mark Anderson, president, Vigil Solutions, Inc., La Mesa, CA

    FTA's Immediate Actions for Transit Employees: Protecting Against Life-Threatening

    • Jodi Rizek, research scientist, Battelle, Columbus, OH

    FTA's Reponse and Recovery for Declared Emergencies and Disasters

    • Pamela Sutherland, senior research scientist, Battelle, Columbus, OH

    Green Case Study

    • Sean Beachy, AIA, NCARB, architect, Wendel, Alexandria, VA
    • Lisa Tilum, transportation engineer, Connecticut Department of Transportation, Newington, CT

    Next Generation Mobility Management Utilizing Connected Vehicle Capabilities

    • Yeduda Gross, program manager, Research and Innovative Technology Administration, U.S. Department of Transportation, Washington, DC

    Roadeo Operators Workshop
    Musculoskeletal Disorder Awareness & Prevention

    2:15 - 3:45 p.m.

    Musculoskeletal disorders (MSDs) are the largest single work-related illness and injury problem in the U.S.

    This course helps transit workers understand MSDs and their causes. It describes MSD risk factors in the work environment and steps employees can take to reduce their risk of injury. The course concludes with personal precautions that employees can take to improve their overall health and wellness, such as proper sitting, standing, lifting, pulling and pushing techniques, stretches, and exercises.

    Certificate of Attendance awarded upon completion of the course.


    • Adrian Moy, senior trainer, National Transit Institute, New Brunswick, NJ

    Workshop sponsored by National Transit Institute (NTI).

    Roadeo Mechanics Workshop
    Fire Suppression Systems

    2:15 - 3:45 p.m.

    Join us for a trip into the extra sensitive world of fire suppression.

    Motor Coach Industries will extinguish the mysteries about fire suppression systems. Often these systems are over looked by end users. We will take you step by step through the science behind the systems, general maintenance, and common areas that need attention. We will cover both standard and Compressed Natural Gas (CNG).

    Certificate of Attendance awarded upon completion of the course.


    • Robert Strangways, senior technical solutions manager, Motor Coach Industries, Inc., Spring, TX
    • Anthony Amaducci, senior technical solutions manager, Motor Coach Industries, Inc., Andover, NJ

    Workshop sponsored by Motor Coach Industries, Inc.

    Clean Propulsion & Support Technology Committee

    4 - 5:15 p.m.

    • Chair, George Karbowski

    Small Operations: Best Practices = Big Results

    4 - 5:30 p.m.

    New, fresh ideas to help run your systems more efficiently and creatively

    As with mid-size and large transit systems, small operators are confronted with new business problems and opportunities on a regular basis. Learn how your colleagues are succeeding and improving their systems. Hear about best practices and case studies from your peers and gain the tools you need to reduce costs and manage operations.


    • Sandy Draggoo, chief executive officer/executive director, Capital Area Transportation Authority, Lansing, MI


    • Jennifer Kalczuk, chair, APTA Marketing & Communications Committee, and external affairs manager, Interurban Transit Partnership (The Rapid), Grand Rapids, MI
    • Virginia Werly, contracts operations manager, Riverside Transit Agency, Riverside, CA
    • Carl G. Sedoryk, general manager/chief executive officer, Monterey Salinas Transit, Monterey, CA
    • Ronald J. Kilcoyne, vice chair, APTA Small Operations Committee; co-chair, APTA Systems Management & Operations Planning Subcommittee; and general manager, Lane Transit District, Springfield, OR

    Federal Motor Carrier Safety Administration (FMCSA) Peer-to-Peer Exchange 
    Back by Popular Demand!

     4 - 5:30 p.m.

    Hear about how the FMCSA interfaces with other branches of the U.S. Department of Transportation in enforcement of federal regulations in the public transit area.

    APTA and FMCSA are again hosting a peer-to-peer exchange to engage the bus transit community in dialog with our federal partners on impacts and concerns about subjects pertaining to the bus industry. This is an open-door meeting to exchange ideas, points of view, and provide an opportunity to clarify relationships of the FMCSA regulations to bus transit vehicles and operations. This is your chance to gain firsthand knowledge about the FMCSA initiatives underway and to discuss impacts that new or existing rules are having on bus transit operations and safety.


    • Loretta Bitner, chief, Commercial Passenger Carrier Safety Division, Office of Enforcement and Compliance, Federal Motor Carrier Safety Administration, Washington, DC

    Fare Collection in the Real World

    4 - 5:30 p.m.

    Combining advanced technology with trusted systems

    Mobile ticketing and electronic payment schemes are entering the mainstream in bus and paratransit systems. Methods that permit riders to easily download applications to purchase tickets on their mobile phone are explored as are methods to address the nagging proof of payment problem. Various methods, including QR scan codes, readable image, and near field communication, are compared in real applications worldwide. New approaches that use current fare collection infrastructure in combination with mobile phones are presented that work to reduce dependency on ticket vending machines and aid travelers in accessing the status of their accounts in real time.


    • William Tsuei, CPA, PMP, CSM, director of information technology, OMNITRANS, San Bernardino, CA 

    Payment Gateways: Managing Secure Fare Collection, While Reducing Fraud & Addressing Driver Safety

    • Ton Yazici, director, product management & marketing, StrataGen Systems, Inc., Kirkland, WA

    Mobile Ticketing — Makes Taking Public Transit Trips So Much Easier!

    • Bruce Payne, manager, customer information products, Trapeze Group, Mississauga, ON

    Mobile Phone Applications and Implications 

    • Al Chan, principal, ALINC Consulting, San Fransicso, CA

    Engaging Diverse Communities in Service Delivery Plans

    4 - 5:30 p.m.

    Spotlight on Title VI & Environmental Justice

    In light of continued economic problems facing communities, transit agencies continue to adjust service delivery plans and look at ways to restructure routes and fares. An important part of this effort is developing meaningful public engagement with environmental justice populations. In addition, Title VI requires a public engagement plan and a Limited English Proficiency Plan. Hear effective approaches to listening and responding to the communities. Join the discussion and share your thoughts on public engagement in the decision making process under the FTA proposed Environmental Justice and Title VI Circulars.


    • Pat Piras, co-chair, APTA Environmental Justice/Title VI Subcommittee, and principal/director, Pat Piras Consulting, San Lorenzo, CA


    • Randy Hendrickson, specialized transportation manager, Pierce Transit, Lakewood, WA
    • Daniel Levy, director, civil rights programs compliance, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA
    • D. Malcolm Carson, managing attorney, Law and Community Economic Development Units, Legal Aid Foundation of Los Angeles, Los Angeles, CA
    • Michael Smart, lecturer and post-doctoral researcher, Lewis Center for Regional Policy Studies, Department of Urban Planning, UCLA Luskin School of Public Affairs, Los Angeles, CA
    • James P. Burke, co-chair, APTA Environmental Justice/Title VI Subcommittee; chair, APTA Emergency Preparedness Technical Forum; and associate director for course development and delivery, National Disaster Preparedness Training Center, Honolulu, HI


    Sustainability Committee

    5:45 - 7 p.m.

    • Chair, Kevin Desmond

    Tuesday, May 8

    Bus Technical Maintenance Committee

    7 - 8 a.m.

    • Chair, Allen Pierce

    Bus Operations Committee

    7 - 8 a.m.

    • Chair, Claire Spielberg


    EXPO Advisory Committee

    7 - 8 a.m.

    • Chair, Jeffrey Wharton


    Environmental Justice/Title VI Committee

    7 - 8 a.m.

    • Co-Chairs, James P. Burke & Patrisha Piras

    Coffee Service (Conference & Roadeo)

    7 - 8 a.m.

    Conference Registration Desk & Host Information Desk

    7:30 a.m. - 5:30 p.m.

    Moderators/Speakers & AV Preview Room
    Business Member Resource Room
    TCRP Information Center

    8 a.m. - 5 p.m.

    Safety Roundabout NEW!
    Standee Policies, Seatbelts & Route Hazard Analysis

    8:15 - 9:15 a.m.

    Where do we stand on this?

    With impending motorcoach safety legislation mandating seat-belt use on the horizon, and possibly affecting transit bus agencies, many are asking: “Are we ready for this?” Safety is always a top concern, but are we truly diligent in our analysis of route hazards for new commuter bus routes which are designed to operate at highway speeds and accommodate high volumes? What are our next steps should the proposed safety legislation evolve to include bus transit? Join the discussion on standee and seatbelt practices/policies, as well as lessons learned and other considerations regarding route hazards.


    • Jeffrey A. Nelson, chair, APTA Legislative Committee, and general manager, Rock Island County Metropolitan Mass Transit District (MetroLink), Moline, IL

    Discussion Leaders

    • George Karbowski, chair, APTA Clean Propulsion & Support Technology Committee, and director, operations and maintenance, Foothill Transit, West Covina, CA
    • Donna DeMartino, chair, APTA Bus & Paratransit CEOs Committee, and general manager/chief executive officer, San Joaquin Regional Transit District, Stockton, CA  

    Integration & Coordination: Transit, Paratransit, Human Service Transportation & Regional Needs

    8:15 - 9:30 a.m.

    High-quality customer experiences from improved productivity, mobility management

    What happens when passengers – including those using complementary ADA paratransit – travel between services areas with multiple providers? (What do customers say should happen?) Attend this session to hear about using transportation resources in new ways; creating alternative services; coordinating and streamlining multiple, specialized operations through strong community partnerships in Hawaii, Southern California, and Rhode Island.


    • Tina DuBost, accessibility coordinator, San Mateo County Transit District, San Carlos, CA

    Effective Use of Human Service Providers in Meeting ADA Paratransit Obligations

    • Phil McGuire, chief executive officer, Innovative Paradigms, Sacramento, CA
    • Wayne Yoshioka, director, City and County of Honolulu Department of Transportation, Honolulu, HI
    • Wanda Villareal, senior director of human services, Goodwill Industries of Hawaii, Honolulu, HI

    Orange County Transportation Authority Community Transportation Coordination

    • Dana Wiemiller, manager, community transportation services, Orange County Transportation Authority, Orange, CA

    RIPTA — Practical Paths & Underlying ITS Technologies for Regional Coordination Success

    • Doug Wood, Ride program director, Rhode Island Public Transit Authority, Providence, RI

    Implementing Brokered Transportation in San Diego County — A Firsthand Account

    • Arun Prem, executive director, Full Access and Coordinated Transportation, Inc., Oceanside, CA
    • Susan Hafner, board member and treasurer, Full Access and Coordinated Transportation, Inc., Oceanside, CA

    Integrating Livability & Sustainability into Transportation Systems Management & Operations

    8:15 - 9:30 a.m.

    Managing streets for better mobility and improving quality of life

    Systems management and operations involves multimodal transportation strategies to maximize the efficiency, safety and utility of the infrastructure. Systems management and operations involve a range of transportation operators and stakeholders, including state departments of transportation, local communities responsible for traffic signals, sidewalks, and local and regional transit operators responsible for travel options.

    Transportation agencies, and transit agencies in particular, continue to support community goals of accessibility, mobility and economic vitality. In the past several years, there has been a rise in interest in having sustainability and livability goals guide the decision making investments.

    The outcome has been increased attention to development and implementation of complete and livable street policies. Hear about these and other activities and strategies that maximize existing and planned infrastructure to support systems management and operations.


    • Marlene B. Connor, co-chair, APTA Systems Management & Operations Planning Subcommittee; chair, APTA Intergovernmental Issues Subcommittee; and director of public transportation planning, Wendel, Holyoke, MA

    A Primer on Livability and Sustainability into Management and Operations

    • Harrison Rue, principal, ICF International, Fort Smith, AR

    City of Big Shoulders-Implementing a Bus-on-Shoulder Program in Chicago, IL

    • David VanderZee, AICP, associate planner, Pace Suburban Bus, Arlington Heights, IL

    Livable Streets

    • Ryan Snyder, member, National Complete Streets Coalition Steering Committee, and president, Ryan Snyder Associates, Los Angeles, CA

    Complete Streets

    • Jim McAteer, AICP, director of planning and gransts, Nashville Metropolitan Transit Authority, Nashville, TN

    Reviewing Best Practices for Maintenance Training & a Better Maintenance Environment

    8:15 - 9:30 a.m.

    Training your workforce can have many benefits.

    Are you offering the best maintenance training opportunities for your mechanics? Are there areas of improvement to be made? Find out some of the industry’s best practices in training and how to maximize resources during these tough financial times.


    • Ken Mall, managing director, workforce consulting, Educational Data Systems, Inc., Detroit, MI

    Best Practices in Bus Emissions Training

    • John J. Schiavone, research associate, Transportation Learning Center, Guilford, CT

    Maximizing Training Resources in Lean Times

    • Frank Spalding, fleet maintenance manager, Long Beach Transit, Long Beach, CA

    Bus Maintenance and Training to Proficiency

    • Halsey King, SAE, APTA retiree member, Carlsbad, CA 

    Wireless Communications

    8:15 - 9:30 a.m.

    Hot topic for sure!

    Is it LTE? Is it 4G? Is it DSRC? What is it? How do we get it there through the air? Who’s involved and what does it all mean? A primer on what transit should know about wireless, but we're afraid to ask.

    Note: This session is being video recorded and will be posted to APTA's web site soon after the conference.



    • Jonathan H. McDonald, P.E., chair, APTA Research & Technology Committee, and Western Division rail systems director, HNTB Corporation, San Francisco, CA 

    Why Transit Needs Long Term Evolution (LTE)

    • Barry C. Einsig, chair, Transit Wireless Communications Joint Council, and transportation market director, Harris Corporation, Washington, DC

    Spectrum Issues

    • Alan S. Tilles, attorney, Shulman, Rogers, Gandal, Pordy & Ecker, P.A., Potomac, MD

    Transit Wireless Communications Joint Council

    • Chad A. Huffman, senior account manager, Avail Technologies, Inc., State College, PA

    Wireless for Dummies

    • David Crews, vice chair, Industry Committee, Transit Wireless Communications Joint Council, San Francisco, CA

    Taking the Bus to the Future

    8:15 - 9:30 a.m.

    How is the bus industry, both in the U.S. and abroad, developing new approaches for bus manufacturing and operations yet to come?

    Interested in visiting the future for a while? Attend this session to discover how bus manufacturers, operators, and enthusiasts recommend smarter, more innovative, and efficient bus systems for future riders. Panelists will discuss best vehicle technologies, practices, and standardizations conducive to providing top-notch bus experiences in the U.S. Attendees will also witness the outcome of the European Bus System of the Future project, an initiative of the European Commission and coordinated by the International Association of Public Transport (UITP), which will provide a glimpse as to how Europe is preparing for a new eneration of urban bus systems throughout European cities. So board the bus — let’s see where the future takes us.


    • Doran J. Barnes, board member, Access Services; vice president, transit management, Veolia Transportation; and executive director, Foothill Transit, West Covina, CA


    • Umberto Guida, project director, European bus system of the future, International Association of Public Transport (UITP), Bussels, Belgium
    • Jeffrey Hiott, senior program manager-bus & standards programs, APTA
    • Walter Kulyk, director, Office of Mobility Innovation, Federal Transit Administration, Washington, DC

    Roadeo Operators Workshop
    How to Provide Great Customer Service While Being Human

    8:30 - 10 a.m.

    Sometimes it’s them, Sometimes it’s you. No matter what, your goal is to always provide great customer service.

    The session will assist operators in giving great service even when the customer does not want it. The workshop will also cover how to provide customer service when “life” gets in the way.

    Certificate of Attendance awarded upon completion of the course.


    • John Dahl, operations training supervisor, Lane Transit District, Springfield, OR

    Roadeo Mechanics Workshop
    Bus Side Window Maintenance & Glass Requirements

    8:30 - 10 a.m.

    What you need to know to keep your windows working and how to make the right choices.

    This session will focus on how to properly maintain your windows, how to specify the side windows that most fits your needs, and how to choose the right glass to suit your environment. The session will aim to provide simple maintenance practices and procedures and a how-to approach. The session will also provide the latest ANSI Z26.1 Standards/U.S. DOT, and the pros and cons of different glazing configurations.

    Certificate of Attendance awarded upon completion of the course.


    • John Stratford, APTA retiree member, Carpinteria, CA
    • Cordell (Corey) Surrett, APTA retiree member, Griffith, IN

    Host Forum
    "Lights, Camera, Long Beach!"

    9:45 - 11 a.m.

    Hear about the orchestrated balancing act of directors, actors, and detours.

    Long Beach is a filming mecca for Southern California — movies, television, commercials, and more. See film clips from programs such as CSI Miami; and engage with a film location manager as he discusses how his crew works with Long Beach Transit to successfully capture scenes while minimizing disruption to our transit service in the community.


    • Kevin Lee, marketing manager, Long Beach Transit, Long Beach, CA 


    • Tasha Day, film commissioner, City of Long Beach, Long Beach, CA
    • Paul Codiga, location manager, CSI, Los Angeles, CA
    • Michael Wilson, operations supervisor, Long Beach Transit, Long Beach, CA
    • Robyn Peterson, chief operating officer & senior vice president, Long Beach Transit, Long Beach, CA
    • Marcelle Epley, chief administrative officer & senior vice president, Long Beach Transit, Long Beach, CA

    Bus Products & Services Showcase

    10:30 a.m. - 2 p.m.

    (includes lunch 12-2 p.m.)

    Many business members’ bus products and services are showcased at the 2012 Bus Products & Services Showcase. Registrants can view the products and obtain information relating to the bus products and services on display. Expert personnel are on hand to answer your questions as you inspect what’s new and innovative in the world of bus equipment and services.

    Questions: Contact APTA’s Heather Rachels at 202.496.4838 or

    Thanks to our early exhibitors. 

    Lunch sponsored by GFI GENFARE, Division of SPX Corporation and APTA.

    SPX Genfare

    Safety Roundabout NEW!
    Safety Culture

    2 - 3 p.m.

    Success factors that your top management doesn’t know.

    Successful application of the concept of "safety culture" rests upon our ability to define and be engaged in it, at all levels of the organization. How do managers really put this into effect and achieve measureable results? What is the role of the board? How do we ensure a thriving safety culture for years to come? Join this roundtable discussion to answer these and other questions, and share effective practices at your organization.


    • Matthew O. Tucker, chair, APTA Safety Coordinating Committee, and executive director, North County Transit District, Oceanside, CA

    Discussion Leaders

    • Thomas M. Greufe, senior vice president, safety and training, Forsythe Transportation, Inc., Cave Creek, AZ
    • Diana Lyn Brynes, substance abuse management specialst, Center for Urban Transportation Research, Tampa, FL

    Technical Tours

    2 - 4 p.m.

    Long Beach Transit (LBT) has arranged for the following three informative technical tours. Please sign up for the tour of your choice at the host information desk in the APTA registration area in the Convention Center. Participants should gather at the main entrance of the Convention Center at 2 p.m. on the afternoon of the tours.

    CNG Station & Facility Modification – In One Year!

    So you’ve decided to go CNG? Long Beach Transit (LBT) made a decision to go CNG last year and is moving to design and build a new CNG station by July 1st of 2012. Come hear the story on what it takes to make a capital project of this magnitude happen quickly. As part of the tour you will be able to see the CNG station and facility modifications in progress.

    Once onboard LBT’s charter bus, and while en route to the facility, tour participants will view a 15 minute video that outlines LBT’s story – why they are doing CNG and what they did to move this project fast. You will see the timeline, how they identified and involved stakeholders, dealt with the challenges, and ultimately kept the final project on task.

    The Benefits of Artwork in Transit Projects

    Long Beach Transit (LBT) has a number of stops with artwork and just completed their largest community art project in 2011 with the re-introduction of the Transit Mall as the new “Transit Gallery”. Come hear LBT’s story on why they love to incorporate art in their various bus stops and centers, the challenges faced with the art element, and how they involve many stakeholders – including the neighborhoods. LBT has learned that the involvement of local residents is crucial in ensuring that the art is utilized, enjoyed, and not vandalized. Transit Gallery artist Robin Brailsford will discuss the collaborative process of artwork with the community and will be available for questions after the tour.

    Tour participants and LBT guides will walk as a group to the Transit Gallery, where they will enjoy a brief tour of the gallery with LBT’s artist. You will then board a bus, and while en route to different stops to view the art, will hear a discussion of incorporating art into a project, from the planning, permitting, construction, and eventual maintenance of the artwork.

    The Similarities & Interdependence of Water Taxi Service & Buses

    The AquaLink water taxi from Long Beach Transit (LBT) is a 68-foot catamaran that comfortably ferries up to 75 passengers to major attractions in the Long Beach Rainbow Harbor and along the coast to Alamitos Bay Landing. Bicycles are welcome and the vessel is wheelchair accessible. The AquaBus, a smaller boat, circulates among popular attractions on the downtown harbor. Both connect to fixed route service, so passengers have an option for their travel. Come hear LBT’s story on the similarities of a water taxi service to coaches and how they interplay and help each other increase ridership.

    Tour participants and LBT guides will walk as a group to the AquaLink dock where you will take a brief tour of the boat before touring the AquaBus and AquaLink routes. During the tours, LBT personnel will discuss the similarities of the “waterway service” to a bus service in building the vehicle, creating the stops (dock), maintaining, and then operating the vehicle. Finally, they will talk about the importance of connecting these boats to other bus routes.

    Walk and Roll Wellness Event

    2:15 - 3:45 p.m.

    Enjoy wellness with a twist!

    All conference and bus roadeo registrants and guests are invited to participate in the third annual “Walk and Roll” wellness event. Join us as we take a healthy walk and stroll through beautiful downtown Long Beach and unite for the accessible transportation needs to benefit people with disabilities within our communities. This event is accessible and all are encouraged to join us this year.

    The event, hosted by the American Public Transportation Association, Easter Seals Project Action, and Long Beach Transit, is a twist on the usual wellness conference event. The “Walk and Roll” will be kicked off with opening remarks from an array of speakers who advocate for healthy accessible public transportation.

    Following remarks, the speakers and audience are invited to walk and roll through downtown Long Beach along a predetermined route. Accessible transportation will be available for those who require it along the route.

    Questions: Contact APTA’s Pamela Boswell at 202.496.4803 or


    • Gary C. Thomas, chair, APTA, and president/executive director, Dallas Area Rapid Transit, Dallas, TX
    • Michael P. Melaniphy, president & CEO, APTA
    • Mary A. Leary, Ph.D., senior director, Project ACTION & transportation initiatives, Easter Seals Project ACTION, Washington, DC
    • Cynde Soto, member, Paratransit Advisory Committee, Long Beach Transit, Long Beach, CA

    Identifying Corridors for High Performance, High Quality Service

    2:15 - 3:45 p.m.

    Decision making approaches for better bus service

    One of the challenges facing transit planners is how to best identify corridors and areas that are most likely to need and use transit service. What are the conditions and characteristics in the corridor that would warrant better bus service? This session will identify the new approaches and factors to consider in prioritizing corridors for new or enhanced bus servcie, including bus rapid transit and other high performance service. In addition, hear from other project sponsors of hte Federal Transit Administration's Bus Facility and Livability Discretionary Program.

    Note: This session will be video recorded and will be posted to APTA's web site soon after the conference.


    • J. Barry Barker, executive director, Transit Autority of River City, Louisville, KY 

    A Proposed Methodology to Identify Areas with High Transit Propensity

    • Robert E. Bush, AICP, transit principal, HDR Engineering, Inc., Raleigh, NC
    • James T. Szarnecky, AICP, senior manager, AECOM, Chicago, IL

    Planning and Implementing BRT in Chicago

    • Joseph Iacobucci, manager, strategic planning and policy, Chicago Transit Authority, Chicago, IL

    Nashville's BRT Corridor

    • Jim McAteer, AICP, director of planning and grants, Nashville Metropolitan Transit Authority, Nashville, TN

    LA Metro's Perspective on Corridor Planning

    • Martha Butler, regional transportation planning manager, Los Angeles County Transportation Authority, Los Angeles, CA 

    ITS Technologies Coming of Age

    2:15 - 3:45 p.m.

    Finding ways to leverage the investments in ITS technologies

    Integration is often the key, taking advantage of the multiplier effect when systems work in consort to address complex issues. Once isolated systems are finding common ground and with the growing implementation of system level standards great progress is being made.


    • Brendon Hemily, Ph.D., public transportation consultant, ITS AMERICA (Intelligent Transportation Society of America), Toronto, ON 

    Harnessing Ruggedized Customer Devices for Cost Savings & Convenience

    • Tim Quinn, executive vice president, RouteMatch Software, Inc., Atlanta, GA

    Multi to the Power of Four: Multi-region, Multimodal, Multi-agency & Multi-vendor

    • Dmitriy Vanchugov, ITS sales consultant, Trapeze Group, Cedar Rapids, IA

    ITS Standards TCIP

    • Robert G. Ayers, P.E., president, Ayers Electronic Systems, LLC, Richmond, VA

    The Bus as a Data Node in the Enterprise Transit Network

    • Joe Wright, chief architect, Harris Corporation, Washington, DC

    Capitalizing on the News of Increasing Gas Prices

    2:15 - 3:45 p.m.

    Hear how the transit industry is using the message of high gas prices to tell its story.

    Around the country, high gas prices are helping to push more people to leave their cars at home and crowd onto public transportation. Many transit officials look at high gas prices as a great opportunity to change people's attitudes about public transportation. This session will focus on both the good and the bad when it comes to communicating the message of transit and high gas prices.


    • Susan B. Richards, president, SR Concepts, Charleston, SC


    • Stella Lin, department manager, marketing & external affairs, Orange County Transportation Authority, Orange, CA
    • Brian R. Rasmussen, director of development, R&R Partners, Inc., Salt Lake City, UT
    • Matthew Raymond, chief marketing & communications officer, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA
    • Virginia Miller, senior program manager-media relations, APTA


    Attaining Mutual Benefits in Tolling, Road Pricing & Public-Private Partnership 

    2:15 - 3:45 p.m.

    How public transportation agencies are gaining financial rewards through new highway partnerships.

    Many regions of North America have figured out successful ways to incorporate transit into toll-road projects. When done rightm new transit facilities and services are part of corridor mobility strategies being financed in whole or in part through new toll roads. This session includes case study discussions of existing and planned new facilities and a discussion of policy trade-offs.


    • Michael I. Schneider, chair, APTA Public-Private Partnerships Committee, and managing partner, InfraConsult LLC, Los Angeles, CA


    • Lee W. Munnich, senior fellow and director, State and Local Policy Program, Hubert H. Humphrey School of Public Affairs, University of Minnesota, Minneapolis, MN
    • Kim Kawada, TransNet & legislative affairs program director, San Diego Association of Governments, San Diego, CA
    • Koorosh Olyai, assistant vice president, moblity programs development, Dallas Area Rapid Transit, Dallas, TX
    • Steve Heminger, executive directorm Metroplitan Transportation Commission, Oakland, CA
    • George Greanias, president & chief executive officer, Metropolitan Transit Authority of Harris County, Houston, TX

    Safety Roundabout NEW!
    Distracted Driving: The Age of Information Overload

    3:15 - 4:15 p.m.

    What are we doing to fight back?

    Join us for a fulfilling roundtable discussion that serves as the latest installment in a series focused on this ever-growing problem. At previous conference sessions, you’ve heard a variety of perspectives relative to distracted driving. Now, YOU have the opportunity to share your own challenges, viewpoints, practices, and successes, as well as learn strategies adopted by your colleagues


    • Ronald Keele, director, Office of Safety & Security, Federal Transit Administration, Washington, DC

    Discussion Leaders

    • Sue A. Stewart, vice chair, APTA Bus Safety Committee, and transit safety officer, King County Department of Transportation/Metro Transit, Seattl, WA
    • Raymond R. Lopez, CSSD, director of safety & regulatory compliance, OMNITRANS, San Bernardino, CA


    The End of the Common Wheelchair: Service & Policy Implications of the New USDOT ADA Regulations

    4 - 5:30 p.m.

    A discussion of what's in the new rules, plus policies, procedures, and training curricula that will comply.

    Late last year, USDOT issued new ADA regulations governing the accommodation of wheelchairs on transit vehicles. These regulations are now in effect and will require complex changes in the transit agencies' policies and service procedures. Please join us to get an overview of the changes in the rules and hear about the strategies that a number of transit agencies are using to comply. There will be significant opportunity for questions and audience interaction. Through this interaction we hope to learn what APTA can do to help you efficiently and effectively implement these new regulations.


    • Richard DeRock, general manager, Link Transit, Wenatchee, WA
    • Mack Blackshire, training supervisor, Long Beach Transit, Long Beach, CA
    • Doug Cross, principal, Douglas J. Cross Transportation Consulting, Oakland, CA

    Intermodal & Multimodal Facilities

    4 - 5:30 p.m.

    Facilitating mobility, access, and economic growth

     Intermodal facilities and transfer centers must be convenient, efficient, seamlessly accessible, and comfortable for riders. In addition, with excellent design, they can serve as a catalyst for additional development in the community. Hear how several agencies approached the commitment to design excellence through collaboration and commitment to community.


    • Robyn Peterson, chief operating officer/senior vice president, Long Beach Transit, Long Beach, CA

    Establishing Chatham Area Transit's Facility as a Gateway into Savannah, GA

    • Dr. Chadwick L. Reese, executive director, Chatham Area Transit Authority, Savannah, GA
    • Sean Beachy, AIA, NCARB, architect, Wendel, Alexandria, VA

    Mobility Hubs vs. Intermodal Centers

    • Scott R. Neal, AIA, LEED AP, principal, Wendel, Minneapolis, MN

    FTA Accomplishments Supporting Livable Communities Through Investment in Intermodal Facilities

    • Bryce McNitt, program analyst, Office of Budget and Policy, Federal Transit Administration, Washington, DC

    Mobile Technologies

    4 - 5:30 p.m.

    Welcome to the new world!

    Mobile devices, mobile technologies, and applications are advancing rapidly on our space. Looks easy when it is on your device in the field but there are many challenging aspects to be addressed to make it look easy. We will investigate mobile technologies with experienced deployers and look at the challenges which they face.


    • Jeffrey L. Spencer, ITS team leader, Federal Transit Administration, Washington, DC

    Affordable Technologies that Increase Productivity

    • Matthew Goddard, director, product development, Trapeze Group, Mississauga, ON
    • Bruce Payne, manager, customer information products, Trapeze Group, Mississauga, ON

    Using Technology to Carry Transit into the Future

    • Marsha Moore, president, MVTT, MV Transportation, Inc., Fairfield, CA

    Passenger Information Systems: Optimizing the Journey, Not the Destination

    • Brent Ritchie, transit manager, Mentor Engineering Inc., Calgary, AB

    Mobile Traveler Information

    • Bill McFarland, director of technical services, INIT Innovations in Transportation, Inc., Chesapeake, VA 

    Safety Roundabout NEW!
    Re-defining “Pedestrian Awareness”

    4:30 - 5:30 p.m.

    Sharing lessons learned on the changing complexities of the urban intersection.

    “Distracted walking,” poor intersection design, and changing demographics are factors that are contributing to new hazards in bus operations, putting pedestrians, bicyclists, and motorists at risk. Meanwhile, the traditional “rock and roll” and other techniques for turning buses safely, while proven, are always subjected to the effectiveness of the training, not to mention diligence by the operator. Are we doing all that we can to address intersection hazards along our central business district routes, through the three E’s; education, engineering, and enforcement? Are we keeping up with the changing demographics, densities, and configurations that are often associated with the evolution of our city streets? Join the discussion to learn what transit agencies are currently doing, as well as what we can all do to improve pedestrian awareness industry-wide?


    • Michael C. York, deputy general manger, operations, Greater Cleveland Regional Transit Authority, Cleveland, OH

    Discussion Leaders

    • Louis G. Maiello, transit bus specialist, FAAC Incorporated, Ann Arbor, MI
    • Chet Bor, paratransit director, Des Moines Area Regional Transit Authority-DART, Des Moines, IA 

    International Bus Roadeo Awards Banquet

    7 - 9:30 p.m.

    (tickets required)

    Join the Bus Roadeo participants and their friends and guests at the Awards Banquet to recognize the “best of the best” —" APTA’s 2012 Roadeo champions!

    Each roadeo participant receives an Awards Banquet ticket as part of the registration fee, and one ticket is included in the spouse/guest fee.

    Tickets for the Awards Banquet are not included in the Bus & Paratransit Conference registration fee, but may be purchased in advance for $75 each.

    Questions: Bus & Paratransit Conference registrants should contact APTA’s Adam Martin at 202.496.1045 or Roadeo participants should contact Anitha Atkins at 202.496.4839 or; or Saahir Brewington at 202.496.4834 or

    Wednesday, May 9

    Coffee Service (Conference)

    7 - 8 a.m.

    Conference Registration Desk & Host Information Desk
    Moderators/Speakers & AV Preview Room
    Business Member Resource Room
    TCRP Information Center

    8 a.m. - 12:30 p.m.

    Transit Apps

    8:15 - 9:30 a.m.

    It’s becoming a Smart world. Is an app the answer?

    The use of smartphones by riders has exploded; and with this trend has come the expectation that transit agencies will have an app to provide useful travel information. This session will share lessons learned from agencies who are leading the way with digital technology and enhancing the way for their mobile phone-equipped riders. Come and discover how a transit app for your system can improve customer satisfaction, reduce rider wait time, and increase ridership.


    • Richard Maxwell, chair, APTA Marketing & Communications Committee, and assistant vice president of marketing, Fort Worth Transportation Authority, Fort Worth, TX


    • Denanna J. Desedas, marketing manager, San Francisco Municipal Transportation Agency, San Francisco, CA
    • Josh Cohen, director, business development, TransLoc Inc., Raleigh, NC
    • Ryan Blackman, software developer/network administrator, Champaign-Urbana Mass Transit District, Urbana, IL

    Employee Development: High Dividends, Improved Morale

    8:15 - 9:30 a.m.

    Drawing cards for transit jobs and careers

    Transit industry leaders are seeing the connection with right training, right time, right approach, measurable results, and yes, improved morale. When key stakeholders come to the table, think outside the box, engage their employees in developing the programs, use create innovative approaches, and produce high-quality programs for their staff, including Generation Y workers, the outcomes tend to hit the mark. This session showcases the best of the best from both inside and outside of transit in staff development research, approaches, training programs, and case studies that you can use, adapt, and apply at your organization.


    • Lydia C. Grose, chair, APTA Workforce Development Subcommittee, and manager, track & civil engineering, Southeastern Pennsylvania Transportation Authority, Philadelphia, PA

    Finding and Developing a New Workforce: Learning from the Utility Industry

    • Ken Mall, managing director, workforce consulting, Educational Data Systems, Inc., Detroit, MI 

    Training that Resonates: How to Develop the Skills of a Generation Y Workforce

    • Keith Sheardown, lead consultant - lifetime care solutions, New Flyer Customer Services, Winnipeg, MB
    • Paul A. Cupka Jr., maintenance instructor, MV Transportation, Lorton, VA

    Orange County’s Transportation Authority’s Leadership Development Academy

    • Patrick Gough, chair, APTA Labor Relations Subcommittee, and executive director of human resources & organizational development, Orange County Transportation Authority, Orange, CA

    Is Your Bus System Operating in a State of Good Repair?

    8:15 - 9:30 a.m.

    Strategies for achieving a state of good repair

    More effective asset management is a growing interest within the public transit industry. Find out some practices and technologies to maintain and evaluate the condition of your assets to ensure full life-cycle operation.


    • David Springstead, senior director of maintenance, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA 

    Bus Asset Management Practices — U.S. & International Comparisons

    • Lauren Isaac, consultant, Parsons Brinckerhoff, San Francisco, CA

    Maintaining & Evaluating the Condition of Your Assets

    • Rolando Cruz, executive director & vice president, maintenance and facilities, Long Beach Transit, Long Beach, CA

    Maximizing Enterprise Asset Management (EAM) Technology to Keep your Fleet in a State of Good Repair

    • Eric C. Bauer, associate director, transportation solutions, Trapeze Group/Assetworks, Wayne, PA

    Getting the ROI from the APTA Peer Review Program

    8:15 - 9:30 a.m.

    A win-win for transit agencies and the industry at large

    By drawing upon the knowledge and experience of our dynamic industry, the APTA Peer Review Program is truly a process of “industry helping industry” and is one wherein all parties benefit from the sharing of information, experience, and knowledge. Whether focused on critical incidents, pre-revenue testing, training, maintenance and technical issues, marketing, or planning, recommendations empower the transit agency to maximize efficiency, increase quality of services, and improve the bottom line. Hear real-life examples from a variety of transit agency executives who have seen these benefits firsthand, and learn more about how the program can benefit you.


    • Robert H. Torres, corporate safety manager, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA


    • Karim Rayani, manager, Access Calgary, Calgary Transit, Calgary, AB
    • Yogi P. Cruz, vice president, human capital & development, VIA Metropolitan Transit, San Antonio, TX
    • Greg Davis, program manager, transit training, Safety, Training and Business Services, Canadian Urban Transit Association, Ottawa, ON

    Safety & Public Information Roundabout NEW!
    "Big Stuff" on the Bus

    8:15 - 9:30 a.m.

    Managing strollers, carts, mobility devices & other large items

    Safety for passengers and drivers is the primary reason agencies have created policies for managing large items on vehicles. Injuries ranging from minor scrapes and pinched fingers to serious accidents

    have resulted from unsecure items. With the exception of wheelchairs and various mobility devices, policies regarding bicycles, strollers, luggage carts, and other large items are developed in response to circumstances experienced by transit agencies. This round table will highlight practices policies and marketing tools developed by agencies to address this topic.


    • Joey Goldman, principal, Nelson\Nygaard Consulting Associates, Inc., San Francisco, CA

    Case Study Presenters

    • Jeanne Krieg, chair, APTA Small Operations Committee, and chief executive officer, Eastern Contra Costa Transit Authority, Antioch, CA
    • Ralph Nishimura, general superintendent of transportation, Oahu Transit Services, Inc., Honolulu, HI

    Current Issues & Challenges in Bus Transit Security

    9:45 - 11:15 a.m.

    While there are on-going security problems we all face, there are also new challenges we must address

    There will never be enough police and other transit personnel available to practically provide the layers of security needed to protect our passengers, employees, and infrastructures throughout our vast service areas. However, we must be diligent in providing a safe, secure environment for our customers and employees. As we all face budget dilemmas, what is reasonable for security investments? Are security enclosures for operators practical? What technologies can provide a return on investment…and what security strategies work?

    This interactive session will provide you with an opportunity to find out if others are experiencing the same issues that you face and to hear about measures being successfully used to strengthen security.


    • Sgt. David Marander, transit enforcement, City of Long Beach Police Department, Long Beach, CA


    • Connie Raya, section manager III, Orange County Transportation Authority, Orange, CA
    • William Kessler, director of safety, Transit Authorit of River City, Louisville, KY
    • Julie Schneider, transit security planning coordinator, Milwaukee County Transit System, Milwaukee, WI

    New Strategies & Tools for Service Development

    9:45 - 11:15 a.m.

    New approaches for delivering, monitoring, and maintaining quality service

    Transit agencies are using new tools and strategies to develop service that fits the unique needs of diverse types of transit riders. Join the discussion on service planning techniques that can be applied to your agency to increase ridership and better serve communities.


    • Michael S. Townes, senior vice president/national transit services leader, CDM Smith, Hampton, VA

    When One Size Doesn't Fit All: Developing Transit Typologies to Meet Local Needs

    • Robert Betts, senior planner, Marin County Transit District, San Rafael, CA

    Development of Bus Service Allocation Task Force (BuSAT) at Maryland Transit

    • Jeffrey Sangillo, transportation operations analyst, CH2M HILL, Denver, CO

    Trip Planning: New Layer for Service Delivery

    • Ton Yazici, director of product management and marketing, StratGen Systems, Inc., Kirkland, WA

    New Tools for Interactive Bus Stop Management

    • Shirley Hsiao, manager, service development, Long Beach Transit, Long Beach, CA

    Safety & Security: Success in the “Wheel World”

    9:45 - 11:15 a.m.

    Learn from APTA's 2011 Bus Safety & Security Excellence Award Winners

    The reality is that it’s simply not good enough anymore just to have a good safety record. A cookie cutter, safety-focused mission statement will not, in itself, make the system safer. This session explores ways for bus operations of various sizes and resources to elevate a good safety or security program to an excellent one. Learn from those that have demonstrated their success in a variety of ways; by getting people involved, leveraging technology, and implementing management practices that set the tone at the top to achieve significant improvement in safety or security throughout the organization.


    • Reginald A. Mason, chair, APTA Bus Safety Committee, and director, Transit Safety and Security Solutions, Richmond, TX


    • Chet Bor, paratransit director, Des Moines Area Regional Transit Authority-DART, Des Moines, IA
    • Pamela McCombe, director of safety, Greater Cleveland Regional Transit Authority, Cleveland, OH
    • Robert A. Diehl, assistant general superintendent, MTA New York City Transit, Brooklyn, NY
    • Thomas M. Greufe, senior vice presidentm, safety and training, Forsythe Transportation Inc., Cave Creek, AZ
    • Rod Baker, chief of public safety, Pierce Transit, Lynwood, WA

    Centralized Vendor Managed Inventory

    9:45 - 11:15 a.m.

    Lean maintenance and inventory optimization

    With budget reductions continuing with no end in sight, transit agencies are forced to do more with less. Current procurement process is an area in which real savings can be realized. The challenge is providing high service levels while reducing inventory investment and operating expenses in the materials function. In many cases, agencies have experienced a reduction of 10 percent or more.

    Presenters will describe their journeys toward centralized vendor managed inventory and supply chain optimization. While these solutions are a major shift in the transit agencies' operations, the chain begins within the procurement process. Hear how in vendors and agencies have worked together to meet their goals of reducing inventory investment, increasing parts availability, and improving vehicle reliability.


    • Raymond J. Melleady, vice president, parts mangement, Neopart LLC, Clifton Park, NY 

    The Missing Link in Your Supply Chain — How to Achieve Improved Performance at Less

    • Kerri Moloney, sales and business development manager, New Flyer Parts, Winnipeg, MB

    How Supply Chain Optimization is Linked to Vehicle Performance

    • Gerald Verno II, inventory planner,  Washington Metropolitan Area Transit Authority, Landover, MD

    Transitioning to Vendor-managed Inventory — A Phased Approach

    • Neil P. Patel, assistant general manager, business services, Southeastern Pennsylvania Transportation Authority, Philadelphia, PA
    • Raymond J. Melleady

    University Research Projects NEW!

    9:45 - 11:15 a.m.

    Learning from today's students

    The transit industry is fighting to stay relevant in a world that is ever-changing and we are looking to our youth to help guide the future of the industry. This session will showcase the research work of a diverse group of students from universities across the country. Students will highlight their forward-thinking ideas surrounding the current and future state of public transportation.


    • Leticia Mata, Policy/PMES apprentice, APTA, and graduate student, Carnegie Mellon University (H. John Heinz III College, School of Public Policy and Management), Pittsburgh, PA (invited)

    Impact of Walkking Environment on the Attraction Area of Stations

    • Ruoying Xu, graduate student, Department of Civil & Coastal Engineering, Department of Urban & Regional Planning, University of Florida, Gainesville, FL

    Bus Stop Air Quality: An Empirical Analysis of Exposure to Particulate Matter at Bus Stop Shelters

    • Adam Moore, graduate student, Intelligent Transportation Systems Lab, Civil and Environmental Engineering, Portland State University, Portland, OR

    Analysis of the Impacts of Transit Service Priority Events on Late Buses and Bus Bunching

    • Erid Albright, master student, Department of Civil & Environmental Engineering, Portland State University, Portland, OR

    Developing a Bus Service Reliability Evaluation Framework Using Archived AVL/APC Data


    Optimal Bus Fleet Replacement Decisions Under Uncertainty: A Case Study Utilizing King County (Seattle) Fleet Data

    • Wei Feng, graduate research student, Intelligent Transportation Systems Laboratory, Department of Civil and Environmental Engineering, Portland State University, Portland, OR

    Closing General Session
    New Business Models for the Transit Industry

    11:30 a.m. - 12:45 p.m.

    Beating the odds in funding, financing, and customer service

    Is this the time for our industry to change business models? Go from good to great, from an essential to a driving force? Attend this session to participate in a compelling discussion on how the industry is making change and gaining new perspectives on existing challenges. Hear from industry leaders who have been exceptionally resourceful in creating new partnerships and new business models leading to more funding, less costs, better streamlining of business, and more customers.


    • Angela Iannuzziello, 1st vice chair, APTA Business Member Board of Governors, and vice chair, APTA Mobility Management Committee, Markham, ON


    • Lee Gibson, co-chair, Metropolitan Planning Subcommittee, and chief executive officer, Regional Transportation Commission of Washoe County, Reno, NV
    • Matthew O. Tucker, chair, APTA Safety Coordinating Committee, and executive director, North County Transit District, Oceanside, CA
    • Carter Pate, chief executive officer, MV Transportation, Fairfield, CA
    • Stanley G. Feinsod, chair, APTA High-Speed & Intercity Passenger Rail Legislative Subcommittee; co-chair, APTA Commuter & Intercity Rail Subcommittee; senior business development advisor, Ratp Dev America; and principal, Stan Feinsod-Passenger Rail Consultant, San Francisco, CA
    • Joyce C. Gallagher, vice president & general manager, bus operations, New Jersey Transit Corporation, Newark, NJ

    Bus & Paratransit Conference Planning Subcommittee

    1:30 - 3 p.m.

    • Chair, Brynn Kernaghan


    APTA reserves the exclusive right to make program changes at any time.

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