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American Public Transportation Association

 Session Descriptions

Last Updated on June 21, 2013

Sunday, July 28
7:45 a.m. – 8:30 p.m.

Pre-Workshop Technical Tour:
Multimodal Tour of Indomitable City


Pre Workshop Technical Tour
A Multimodal Tour of the Indomitable City

Sunday July 28th
7:45 a.m. - 8:30 p.m.


In keeping with over a decade of tradition, a signature multimodal tour of Sacramento, the Indomitable City, is being offered prior to the workshop. The one-day guided tour includes Sacramento’s light rail trains, buses and multimodal transit centers operated by Sacramento Regional Transit District (RT), plus intercity bus and train connections to and from the Bay Area, a modern trans-bay ferry, and brunch aboard a riverboat that once linked the two cities. RT representatives will accompany the tour to answer questions and share valuable “lessons learned.”

For more information or to reserve your place, contact Tom Hickey from CH2M Hill at or at +1 610 306 3066

                    Download the Multimodal Tour Flyer (pdf)

10 a.m. – 6 p.m.



Monday, July 29

7 a.m. –4:30  p.m.

Elizabethan CD


7:30 – 8:30 a.m.

Grand Ballroom

Continental Breakfast

8 – 8:30 a.m.

Elizabethan CD

Welcome Session 

  • Jim Moore, chair, APTA Multimodal Operations Planning Subcommittee, and service planner, Sound Transit, Seattle, WA
  • Carole Groom, board member, San Mateo County Transit District, San Carlos, CA
  • Tom Nolan, chairman, San Francisco Municipal Transportation Agency, San Francisco, CA

8:40 – 10:10 a.m.

Elizabethan CD


Host Session I: SFMTA

The session, hosted by SFMTA, will focus on the challenges of comprehensive  transportation management in one of the densest cities in the United States.  San Francisco is the largest city in the United States that has all major transportation elements (transit, streets, parking, parking lots and garages, taxis) under the management of one city agency.  In addition to a general overview of SFMTA and the role it performs in San Francisco, speakers will cover projects that have recently been implemented, or that will come online in the near future, including the new Transportation Management Center, and an update on the use of All-Door Boarding on the San Francisco Municipal Railway (MUNI). 



  • Paul Bignardi, AICP, 2nd vice chair, APTA Multimodal Operations Planning Subcommitee, and transportation planner IV, San Francisco Municipal Transportation Agency, San Francisco, CA

SFMTA Multimodal Integration Evolution        

  • Edward D. Reiskin, director of transportation, San Francisco Municipal Transportation Agency, San Francisco, CA

 SFMTA Strategic Plan: Putting Policy into Action

  •  Timothy H. Papandreou, deputy director, sustainable streets, San Francisco Municipal Transportation Agency, San Francisco, CA

Transportation Management Center for SFMTA: Business Process Review and Playbook for Transition into a New Facility

  • Chuck Morganson, P.E., project manager, HNTB Corporation, San Francisco, CA
  • Jim Kelly, deputy director, transit operations division, San Francisco Municipal Transportation Agency, San Francisco, CA       

All Door Boarding – Implementation and a Review - One Year Later

  • Jason Lee, manager IV-Finance and Information Technology Division, San Francisco Municipal Transportation Agency, San Francisco, CA
  • Chris Grabarkiewctz, manager IV-Finance and Information Technology Division, San Francisco Municipal Transportation Agency, San Francisco, CA

10:20 – 11:50 a.m.

Elizabethan CD


Host Session II: SamTrans-CalTrain


The San Mateo County Transit District is busy re-inventing itself on several fronts. The consolidated agency serves three separate agencies -- SamTrans, Caltrain and the San Mateo County Transportation Authority. With three separate boards of directors and three separate budgets, many of the District's employees are engaged in the challenging task of redefining the role public transportation will play in the region's future. As one of its core responsibilities, the District provides administrative staff to Caltrain, which is straining under the weight of record ridership and revenues and a tenuous funding status. As a result of state High/Speed rail funding commitments for early investments in corridor modernization, Caltrain now has the full funding necessary to install an advanced signal system and implement electrification.  At the same time, the agency is reinventing its bus system to meet the changing needs of the region's anticipated job and population growth. To do that, the District engaged in a two-year public process to develop a plan that will address the next generation of Peninsula bus service. Caltrain and SamTrans executives will discuss the challenges that come with implementing these complex proposals and how Caltrain and SamTrans expect to meet these challenges.



  • Mark Simon, executive officer for public affairs, Caltrain, (Peninsula Cooridor Joint Powers Board), San Carlos, CA


  • Charles "Chuck" Harvey, deputy executive officer, operations, engineering and construction, San Mateo County Transit District, (SamTrans), San Carlos, CA
  • Marian Lee, executive officer, Caltrain modernization program, San Mateo County Transit District, San Carlos, CA
  • Douglas Kim, director of strategic planning,

Transit Systems Map Display and Contest

All attendees are encouraged to submit a hardcopy map from their current employer.  Attendees affiliated with consultant firms or attending on their own should submit a map from the city or town where they reside.  Maps must be submitted by the end of the last session on Monday, July 29. The maps will be mounted and displayed all day on Tuesday. During the day conference attendees will evaluate and select the best examples, which will be recognized in the closing session on Wednesday.

12 – 1:30 p.m.

Grand Ballroom


Joint Luncheon with Sustainability and Public Transportation Workshop


  • Michael P. Menaliphy, president and CEO, APTA


  • Therese McMillan, FTA Liaison, APTA Access Committee, and deputy administrator, Federal Transit Administration, Washington, DC

Presentation of APTA Sustainability Commitment Recognition, Michael P. Melaniphy


1:30 – 3 p.m.

Elizabethan CD


Incorporating Title VI into Modern Service Planning


The FTA’s Title VI circular released last fall has significantly impacted how transit agencies plan and implement major service changes, and review the effects of these changes on minority and low-income populations. This session will address how four different transit systems have incorporated the new requirements into their work, adopted definitions to determine major service changes and disparate impact thresholds, and conducted service equity analyses while still maintaining their ability to plan a transit network that best meets the transportation needs of all users.



  • Cyndi Harper, manager of route planning, Metro Transit,
    Minneapolis, MN

Updating Service Guidelines to Accommodate Changes to Tititle VI

  • Katie Chalmers, transportation planner III, King County Metro, Seattle, WA

Keep Your Options Open: Remaining Flexible Under the Revised Circulars

  • Gary Hewitt, section manager – transit & non-motorized planning, Orange County Transportation Authority, Orange, CA

Conducting Major Service Changes in Light of the New Title VI Regulations

  • Michael C. Eshleman, planner, San Mateo County Transit District, San Carlos, CA

Agency Perspective on Best Practices in Title VI Compliance

  • Dana Woodbury, transportation planning manager, Los Angeles County Metorpolitan Transportation Authority, Los Angeles, CA
  • Daniel Levy, director of civil rights program compliance, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA

3:10– 4:40 p.m.

Elizabethan CD


Balancing Capacity and Demand

Even with some recent improvements in funding, transit agencies still operate in an environment of scarce resources. This applies to dollars available to operate bus service, and in some cases street and sidewalk space is a scarce resource requiring reallocation of service. In this session, we will hear from four transit agencies on how they have approached allocation of resources to balance transit service and service demand most effectively.



  • Steve Legler, assistant director of service development, Metro Transit, Minneapolis, MN

Everyone Wants Service - How Do We Decide Who Get's It?

  • Jana Demas, transportation planner, service planning, King County Metro, Seattle, WA
  • Stephen Hunt, transportation planner III, King County Metro, Seattle, WA

Leaving on a Jet Plane, Or How to Waste Millions on a Wing and a Prayer

  • Mary Lawrence, manager, ridership analysis and service evaluation, Metropolitan Transit Authority of Harris County, Houston, TX

Community Transit’s Unexpectedly Successful Service Reductions / Planning for Growth as We Shrink

  • Roland Behee, supervisor of strategic planning, Community Transit, 
    Snohomish, WA
  • Carol Thompson, service development manager, Community Transit,
    Snohomish, WA

East-West Transit Restructuring: Searching for the Right Balance

  • Michael Mechtenberg, transit planner, Metro Transit, Minneapolis, MN
4:50 – 6 p.m.

Multimodal Operations Planning Subcommittee Meeting

Chair, Jim Moore

6:30 - 7:30 p.m.

Grand Ballroom

Welcome Reception

Tuesday, July 30

7 a.m. – 4:30 p.m.



7 a.m. – 4:30 p.m.

Elizabethan CD

Transit System Map Display and Contest

7 – 8 a.m.

Grand Ballroom

Continental Breakfast

7:45 – 8:30 a.m.

Elizabethan CD


Open Session:


  • Jim Moore, chair, APTA Multimodal Operations Planning Subcommittee, and service planner, Sound Transit, Seattle, WA

8:40 – 10:10 a.m.

Elizabethan CD


Service Planning for Special Events, Natural Disasters and Service Disruptions 

The mettle of a transit agency's capabilities is never so thoroughly tested as when it faces a natural disaster or large special event. Both situations put extraordinary pressure on employees, rolling stock, and infrastructure to cope with abnormally high volumes of passengers under rapidly changing, often unpredictable conditions. At the same time, the routine challenges of keeping passengers informed are exacerbated under circumstances where service plans and schedules are changing on the fly. In this session, practitioners from agencies that have coped with such circumstances will describe their experiences and the “lessons learned” that will help other transit operators understand how best to prepare their systems for the unexpected.



  • T.R. Hickey, chair, APTA Streetcar Subcommittee, and senior manager, rail & transit (East Coast), CH2M Hill, Philadelphia, PA

SEPTA Tees Up for the US Open

  • Michael Liberi, chief operating officer, Southeastern Pennsylvania Transportation Authority, Philadelphia, PA

Maintaining Passenger Service during Reconstruction of San Diego’s Light Rail System

  • Brent Boyd, senior transportation planner, and rail operations analysis, San Diego Metropolitan Transit System, San Diego, CA

The Elephants Parade is in Town: Planning for the 2012 Republican National Convention

  • Steven Feigenbaum, manager of service planning, Hillsborough Area Regional Transit Authority, Tampa, FL

New York City bus Operations’ Response to Tropical Storm Sandy

  • Mark A. Holmes, director, schedules, MTA New York City Transit, New York, NY
  • Michael Glikin, senior director, bus schedules, MTA New York City Transit, New York, NY

10:20 – 11:50 a.m.

Elizabethan CD


New Technology Related to Transit Operations/Service

Today’s transit agencies are using new technological tools to become more efficient in providing services to meet passenger expectations. Many have been able to leverage these new tools to attract new riders in addition to keeping existing ones. In this session, we will explore how these tools are changing how transit will look to future riders.



  • John Levin. director of service development, Metro Transit Minneapolis, MN

New Technology Relatied to Transit Operations/Service

  • Michael Glikin, senior director, bus schedules, MTA New York City Transit, New York, NY
  • Alla Reddy, senior director, systems data & research, MTA New York City Transit, New York, NY

Practice Use of Geographic Information Systems in Modern Day Transit Planning

  • Matthew Wolstenholme, program manager, transit operational planning, 
  • OC Transit / City of Ottawa, Ottawa, ON

Integrating New Transit Technologies into Existing and New Practices

  • Dan Root, data program manager, Snohomish County Public Transportation Benefit Area Corporation, Everett, WA

APC Applications at the SFMTA and The “Urban Data Challenge:” Using Open Data and Planning Engagement to Transform Operations and Planning

  • Kevin Keck, transit planner, San Francisco, Municipal Transportation Agency,
    San Francisco, CA
  • Christopher "Chris" Pangilinian, P.E., associate transportation engineer, San Francisco, Municipal Transportation Agency, San Francisco, CA
  • Felipe Robles, transit planner, San Francisco, Municipal Transportation Agency, San Francisco, CA
12 – 1:30 p.m.


“A Celebration of the Centennial of Muni”

  • Grant Ute, co-author, "San Francisco’s Municipal Railway: MUNI (2011),"
  • San Francisco, CA
  • Angelo Figone, former deputy general manager, (retired) San Francisco Municipal Railway, San Francisco, CA


1:30 – 2:45 p.m. .


Service Adjustments for Specific Markets

Service adjustments are always a sensitive issue. There are bound to be customers overjoyed by the adjustments and customers unhappy with them. This session will focus on three agencies’ experiences with understanding and targeting specific markets with service adjustments and improvements.



  •  Damon Blythe, 1st vice chair, APTA Multimodal Operations Planning Subcommittee, and rail operations quality contraol supervisor, North County Transit District, Oceanside, CA

Planning and Polishing Service for High Schools

  • Kristin Thompson, spervisor of service analysis, Metro Transit, Minneapolis, MN

Converting Reactive Service Adjustments to Responsive Service Adjustments through Review of Maximum Customer Loads

  • Mary Lawrence, interim manager,ridership analysis and service evalutaion,  Metropolitan Transit Authority of Harris County, Houston, TX

Transit: Understanting and Captureing Teenage Market Share

  • Jimmy Famolare, scheduler, San Mateo County Transit District, San Carlos, CA

2:55 - 4:10 p.m.

Elizabethan CD


Planning and Scheduling Water Transit

San Francisco is home to a significant ferry service crisscrossing San Francisco Bay. What is involved when planning service for ferry systems? What are some of the commonalities, and differences from landside operations planning? This session will explore some of these issues.



  • Ronald Downing, immediate past chair, APTA Multimodal Operations Planning Subcommittee, and director of planning, Golden Gate Bridge, Highway &
    Transportation District, San Rafael, CA

Surf and Turf: San Francisco’s Transit/Ferry Hub

  • Mike Gougherty, senior planner, San Francisco Bay Area Water Emergency Transportation Authority, San Francisco, CA

Washington State Ferriers: It’s a Boat, It’s a Train…. It’s Super Transit

  • Benjamin Smith, service planning manager, Washington State Ferries, Seattle, WA

Berth Control: Managing Expansion of San Francisco Bay’s Ferry Network

  • Chad Mason, planner/analyst, San Francisco Bay Area Water Emergency Transportation Authority, San Francisco, CA

4:20 - 5:35 p.m.

Elizabethan CD


Innovations in Vehicle Service Planning and Scheduling

As transit agencies recover from the recession, they continue to look for ways to deliver existing service more efficiently. Agencies are innovating in their scheduling to deliver service more efficiently at lower cost or to deliver more service at the same cost—or perhaps they need to closely evaluate new coach purchase to determine whether a new coach type is needed. Some are starting with establishing baselines, others with setting up effectiveness standards. This session will focus on establishing schedule running times and evaluating coach life-cycle costs that reflect reality on the street and result in more reliable and effective service to the public.



  • Pat Scrimgeour, manager, transit service planning and reporting, OC Transpo/City of Ottawa, ON  

Mining Data from TriMEt’s CAD/AVL System to Improve Bus Reliability

  • David Crout, operating analysis Tri-County Metropolitan Transportation District of Oregon, Portland, OR

Considering the Options for King County Metro’s New Electric Trolley Buses

  • Katie Chalmers, transportation planner III, King County Metro, Seattle, WA

Retiring the Clipboard – New Technology for the Next Generation of Field Transit Operations

  • Emily Drennen, chief executive officer, SMARTMuni, San Francisco, CA

6:45 - 7:45 p.m.

Market Street Railway Museum

Reception hosted by Market Street Railway
Wednesday, July 31

7 –10 a.m.



7:30 –8:30 a.m.

Grand Ballroom

Continental Breakfast

7:45 – 9:15 a.m.

Elizabethan CD


Happy Days are Here Again? Planning for Economic Recovery

Is there light at the end of the tunnel? Many transit agencies are beginning to see revenues return to levels before the recession. What are some of the lessons learned during this troubled time? How can transit agencies take advantage of a “system reset”? This session will focus on how four agencies are answering these and other questions.



  • Peter G. Cafiero, chief operations planning officer, MTA New York City Transit, New York, NY 

Omnitrans - Bus Rapid Transit Planning to Implementation: the sbX Green Line

  • Rohan Kuruppu, director of planning and development services, Omnitrans, San Bernardino, CA
  • Derek McGill, AICP, senior transportation planner, Parsons Corporation, Pasadena, CA

What Do You Do When You Are NO Longer Broke?

  • Cyndi Harper, manager of route planning, Metro Transit, Minneapolis, MN

Techniques to Expedite Bus Service: Innovations in Bus Stop Consolidation

  • Shaun Tooley, project manager in passenger support facilities, Dallas Area Rapid Transit, Dallas, TX

OCTA Service Improvements

  • Daniel Boyle, president, Dan Boyle & Associates, Inc., San Diego, CA

9:25 – 10:55 a.m.

Elizabethan CD


Smart Transit Facility Design

Planning for facilities is as much a part of transit as getting operational service on the street. Presentations in this session speak to planning for both new and existing facilities, and evaluating service structures in different environments. What are the major drivers for planners an agency that needs to consider when developing new facility requirements? Come to this session to get answers to your questions on facilities planning challenges.



  • Steven H. Abrams, project manager, rail operations, Chicago Transit Authority, Chicago, IL

Coordination: A Major Key in Opening New Bus Terminal

  • Michael Greenwood, president, MLG Transit Consulting, Brea, CA
  • Carl Torres, transportation planning manager, Los Ageles County Metropolitan Transportation Authority, Los Angeles, CA

Omaha Transit Alternatives Analysis – Linear Transitways

  • Matthew Taunton, senior transportation planner, HDR ENGINEERING, INC., Phoenix, AZ

Learning from Each Other: Station Area Planning for the Abu Dhabi Regional Rail Study

  • Timothy Reynolds, senior principal technical specialist, Parsons Brinckerhoff, Cincinnati, OH

11:05 – 11:25 a.m.

Elizabethan CD


Closing Session 

  • Jim Moore, chair, APTA Multimodal Operations Planning Subcommittee, and service planner, Sound Transit, Seattle, WA
11:25 a.m. – 1 p.m.

Lunch (on your own)

1 – 4:30 p.m.

Technical Tours


2013 APTA Multimodal Operations Conference – San Francisco

Technical Tours Summary


1)      Cable Car Carpentry Shop / Cable Car Barn & Museum (2 group - 20 or less each)

This tour will visit two facilities: the large carpentry shop and the cable car barn and museum.  The carpentry shop will show how cable car bodies are maintained, repaired and rebuilt.  It is a step back 100 years to show how transit vehicles used to be crafted and maintained.  The cable car barn will cover how the system operates on the hills of San Francisco by showing the cable winding machinery, cable splicing tools, and other unique equipment.  The tour will also show a presentation of how gripmen and brakemen operate the cars when in service.  Over a century ago many cities operated similar systems until they were replaced by electric streetcars.  Now, because the cable car system in San Francisco is the last of its type, this is a tour unlike any other offered by any APTA member.


2)      Transportation Management Center (1 group – 4-8 only)

This tour will visit the SFMTA Transit Line Management Center located at SFMTA headquarters at 1 South Van Ness Avenue, and the Transportation Management Center which is under construction across the street at 1455 Market Street. The focus of this tour will be on the new technology available to supervisors to assist with management of all modes that are under the umbrella of the SFMTA. Due to construction and liability issues, this group must be limited to a very small size.



3)      Central Subway Construction Project (2 groups 10 or less each)

This tour will combine a brief presentation of the Central Subway construction project with an actual tour of a portion of the construction site.  The Central Subway is a $1.6 billion project to extend the light-rail T-Line 1.7 miles from the Caltrain Station at 4th and King Streets northwest along 4th Street into a subway under Market Street past Union Square to a terminal located at the boundary between the Chinatown and North Beach neighborhoods. The extension will have four new stations and is generally aligned with the 30-Stockton surface trolley-coach transit service.  Two new tunnel machines, named “Big Alma” and “Mom Chung” recently arrived in San Francisco to initiate the next phase of this project that is scheduled to open for service in 2018.


Attendees on this tour must abide by the following safety rules: 1) sign a visitor release of liability, 2) wear proper attire (hard-soled shoes with closed toes and long pants), 3) attend a safety training presentation, 4) follow all instructions given by the Central Subway representative. Please dress appropriately and expect that you will get dirty on this tour.  


4)      All Door Boarding – One Year Later (2 groups 20 or less each)

This tour will start with a brief presentation to summarize “all-door boarding” concepts and issues, and review performance during the past year since implementation began in summer 2012.   It will then move into the field to show how all-door boarding is implemented and enforced on rail service and on bus service. The tour leaders will show how the SFMTA has proceeded to implement this project and address issues as they arose to keep project performance at a high level.  


5)      SamTrans North Base Bus Division & Hands On Simulator Experience (1 group of 25 or less)

This tour will start with an overview of the technological advances SamTrans Operations team is implementing to improve training, communications and equipment maintenance. Participants will have an opportunity to operate a virtual SamTrans bus via simulator. Tour leaders will discuss onboard communications improvements and some of the equipment improvements currently under way.  Participants will have an opportunity to discuss some of the challenges in upgrading to the new equipment. 

Self-Guiding Tours

Additionally self-guiding tours are being developed to allow Sustainability Conference and Multimodal Operations Conference attendees to experience the diversity of transit modes (heavy rail, light rail, historic streetcar, cable car, diesel bus, diesel hybrid bus, electric trolley bus), and other modes of transport (walk, bike, ferry) that are in use in San Francisco. 


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