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American Public Transportation Association

 Program

Please note that this schedule is preliminary and subject to change.

Last updated: April 6, 2016

SUNDAY, APRIL 10

12 - 5 p.m.
South Atlas Foyer

Registration

Conference bags sponsored by Infineon Technologies North America Corp.

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Lanyards sponsored by Cubic Transportation Systems, Inc.

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1 - 2:30 p.m.
Sunset 

Research & Technology Committee

2 - 3:30 p.m.
Sunrise 

Revenue Management Forum

3 - 4:30 p.m.
Towne 

APTA Standards Working Group on Open Standards for Security in Fare Collection

3 - 4:30 p.m.
Sunset 

Information Technology Committee

3:30 - 5 p.m.
Sunrise 

Fare Collection Systems Committee Programs Subcommittee

5 - 6 p.m.
Sunset 

Emerging Technology Committee 

5 - 6 p.m.
Sunrise 

Fare Collection Systems Committee (FCSC) Committee

MONDAY, APRIL 11

7 a.m. - 5 p.m.
South Atlas Foyer

Registration

7 - 8:00 a.m.
South Atlas Foyer


Continental Breakfast

8 - 8:30 a.m.
Town & Country

Welcome

William Tsuei, PMP, CPA, CSM, Chair, APTA Information Technology Committee, and Chief Technology Officer,
Valley Metro, Phoenix, AZ 

J. James Capozzi, Chair, APTA Fare Collection Systems Committee, and President, CAPtech, Inc., N. White Plains, NY

Greetings from APTA
Kim R. Green, Secretary/Treasurer, APTA, and Executive Director of Business Development, Genfare,
Elk Grove Village, IL 

Host Welcome
Paul C. Jablonski, Member, APTA Executive Committee, and Chief Executive Officer, San Diego Metropolitan
Transit System, San Diego, CA

8:30 - 10 a.m.
Town & Country

General Session - Cybersecurity & Mobile Apps 

Presenters:
Building a Culture of Cybersecurity - the People Challenge
Leigh Weber
, ​CISSP, Principal, Cybersecurity Analysis, Ltd., Blue Bell, PA

Konrad Fellmann, Chief Information Security Officer, Cubic Transportation Systems, Inc., San Diego, CA 

 

10:15 - 11:45 a.m.
San Diego

All about Mobile Payment Solutions .... Technology, Implementation, and Security (TT)

Mobile payments is certainly one of the hottest topics in the U.S. Transit industry. Come to this session to find out all about how mobile fare payment solutions help the agencies, and learn firsthand the challenges and successes from those that have deployed it.   

Moderator:
Tom Gibbons, Regional CTO, Vix Technology (USA) Inc., Seattle, WA 

Cash & Cashless Here to Stay
Tara Farnsworth, Director of Marketing & Customer Service, Genfare, Elk Grove Village, IL

Check In-Be Out the Next Big Thing in Wireless-Supported Transit Payment
Arash Kahvazadeh, Product Manager, Cubic Transportation Systems, Inc., San Diego, CA

A Case Study on a Comprehensive but Speedy Mobile Ticketing Implementation
Kenyatta Lee, Senior Manager, Technology and Innovation, Jacksonville Transportation Authority, Jacksonville, FL

Security in a Mobile World: Ticketing & Payments
Gregory Valyer, Chief Business Development Officer, Bytemark, Inc., New York, NY

APTA Fare Collection Security Committee Update on Smart Cards and Mobile Phone Security Standards
Thomas Parker, Manager, Infineon Technologies North America Corp., Milpitas, CA

Preparing for the Next Data Breach: How Vulnerable Are Your AFC Networks?
Scott Butler, Managing Director, Technology, Accenture, Toronto, ON

10:15 - 11:45 a.m.
California

Fare System Implementation (FC)

Moderator:
Steven Frazzini, Xerox State & Local Solutions, Inc., Columbia, MD

Top Ten Considerations for Planning Your Next Generation Fare System
Willy W. Dommen, Regional Transportation Lead,  Accenture, Toronto, ON

Understanding Transit Fare Collection & Revenue Management in 2016
Walt C. Bonneau Jr., M.E., Principal Consultant, Infineon Technologies North America Corp., Milpitas, CA

The DART Model
David Leininger, Member, APTA Board of Directors; Chair, APTA Financial Management Committee; and Executive Vice President & Chief Financial Officer, Dallas Area Rapid Transit, Dallas, TX

The MTS Model
Robert Borowski, Enterprise Business Solutions Manager, San Diego Metropolitan Transit System, San Diego, CA 

Session sponsored by Xerox

12 - 1 p.m.
Town & Country

Lunch

1:15 - 2:45 p.m.
San Diego

First and Last Mile ... What Do Customers Want? (TT)

Are we going out of business as new transportation modes evolve? Unlikely but let's explore what the customers are looking for as an answer to completing their journey seamlessly. This will be sure to be an interesting and though provoking discussion.

Moderator:
Walt Stringer, Senior Manager, Commuter Rail, Regional Transportation District, Denver, CO

Eliminating the First Mile / Last Mile Problem
Alex Gibson, Product Manager, TransLoc Inc., Durham, NC

Is Uber a Threat to Public Transit?
Ilya Rekhter, Sales Engineer, DoubleMap, Inc., Indianapolis, IN

Do Apps Like Uber Pose a Threat to Public Transit?
Nick Ross, Industry Solutions Manager - Intelligent Transportation Systems, Trapeze Group, Cedar Rapids, IA

The Psychology of Wayfinding - Cognitive Overload in the Digital Age
Jim Gergich, Vice President, CHK AMERICA, Santa Barbara, CA

Get to Know Your Customers
Adina Daar, Associate Director, Sachs Insights, New York, NY 

Sonya Bentovich, Senior Associate, Sachs Insights, New York, NY

1:15 - 2:45 p.m.
California

Mobile Cash Payments (FC)

With the growing interest and acceptance of electronic payment options by todays connected transit riders, this session will provide the most recent  information from both researchers and industry leaders on  mobile deployments and the supporting technology including how NFC will fit into this landscape.

Moderator:
Jenny Lemaota, VP Finance and Administration, Oahu Transit Services, Inc., Honolulu, HI

An Assessment of Mobile Fare Payment Technology Deployments in the United States
Nevine Labib Georggi, Senior Research Associate, Center for Urban Transportation Research, University of South Florida, Tampa, FL

Mobility Marketplace
Edward Baldzicki, Vice President, Xerox State & Local Solutions, Inc., Germantown, MD

Modernizing Fare Payment Methods in Transit
Adam McGavock, Director of Business Development, Globesherpa, Falls Church, VA

The Future of Secure Payments - NFC Technology vs. Magnetic Stripe
Victoria Fulton, Marketing Programs Manager, Trapeze Group, Mississauga, ON

3 - 4:30 p.m.
San Diego

 

ITS and Vehicle-based Real-time Solutions (TT)

Real time information is highly in demand by the transit riders. How can we be responsive to expectations of the riding public and what is required in order to serve the public utilizing ITS? This session will explore the various ways to plan, implement and provide this service.  

Moderator:
John Levin, Director, Strategic Initiatives, Metro Transit, Minneapolis, MN 

New CAD Tools for Optimizing Operations
Edward H. Brandis Jr., Strategic Account Manager, Clever Devices Ltd., Woodbury, NY

Implementing a Real Time Transit Mobile Customer Information System
Gary Nyberg, Manager, Technology Systems, Bus Operations, Metro Transit, Minneapolis, MN

International ITS Standards Overview
Timothy Weisenberger, Electronic Payments Program Manager, Volpe National Transportation Systems Center, Cambridge, MA

Establishing a Transit ITS Data Exchange Specification
John Levin
, Director, Strategic Initiatives, Metro Transit, Minneapolis, MN 
3 - 4:30 p.m.
Golden West

Project Round Tables (FC)

Moderators:
Marie Desty M. Chua, 2nd Vice Chair, APTA Fare Collections Systems Committee; Chair, Fare Collection Systems-Programs Subcommittee; and Senior Director, Procurement Supply & DBE, Southeastern Pennsylvania Transportation Authority, Philadelphia, PA

Lynn Brumfield, Senior Program Manager, Cubic Transportation Systems, Inc., Tullahoma, TN

Presenters:
Craig Roberts, Director, Tolling and Transit, InComm, Taylorsville, UT  

Jennifer Kritzler, Technical Projects Manager, Connecticut Transit HNS Management, Inc., Hartford, CT

Kim Townsend, Transportation Stores Manager, Delaware Transit Corporation, Wilmington, DE

Howard Chang, NTD Manager, District Department of Transportation/Mass Transit Admin., Washington, DC

David Leininger, Member, APTA Board of Directors; and Chair, APTA Financial Management Committee; and
Executive Vice President, Chief Financial Officer,
Dallas Area Rapid Transit Dallas, TX 

Derrick D. Blount, Superintendent, Intelligent Transportation Systems (ITS) Electronic Maintenance, Metropolitan Transit Authority of Harris County, Houston, TX

Michelle Whitney, Revenue Control Supervisor, Regional Transportation Commission for Southern Nevada,
Las Vegas, NV

 

Joseph Maritato, Manager Revenue Collections, Port Authority of Allegheny County, Pittsburgh, PA

 

Michael Gwinn, Director of Revenue and Fare Systems, Chicago Transit Authority, Chicago, IL

  

Susan Clanton, Project Manager, Fort Bend County Public Transportation, Sugar Land, TX 

 

Norman Lopez, Jr., Atlanta Streetcar Program Manager, City of Atlanta Department of Public Works, Atlanta, GA

 

4:45 - 6 p.m.
Town & Country

User Groups (FC/TT)

This forum is designed to connect vendor-specific users and facilitate a network of transit agency colleagues to collaborate, share solutions, and discover best practices.

This is a transit-agency-employees-ONLY forum.
By invitation-only, group coordinators may request that vendors come in to respond to technical issues and questions.

 

  • Scheidt & Bachmann
    Discussion Leader:
    Michael Veltri, Smart Card Program Manager, Port Authority of Allegany County,
    Pittsburgh, PA

  • Cubic Transportation Systems Ltd.
    Discussion Leaders:
    Dhiraj "Jim" Dunna, Manager of Revenue Settlement & Clearinghouse, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
    Hubert Gee, Director of Revenue Operations, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
  • SPX GENFARE
    Discussion Leader:
    Endya M. Freeman, CPA, Revenue Manager, Jacksonville Transportation Authority, Jacksonville, FL
TUESDAY, APRIL 12

7 a.m. - 4:30 p.m.
South Atlas Foyer

Registration

7 - 8 a.m.
South Atlas Foyer

Continental Breakfast

8 - 9:45 a.m.
Town & Country

 

General Session - Mobile Interoperability & the Impact of Disruptive Technology

Chips! Cards! Apps! Smart Phones! Public transportation has changed exponentially as we knew it just a decade ago.  Change is predicted to occur even more rapidly in the future. HOW do we even define Public Transportation now, WHO provides it, WHO collects the fare and HOW will we collect it? Maybe the burning question for transit agencies is how do we get ahead of it!  We have gathered industry thought leaders to explore this unstoppable phenomenon.   

Moderator:
Paul C. Jablonski, Member, APTA Executive Committee, and Chief Executive Officer, San Diego Metropolitan
Transit System, San Diego, CA

Panelists:
Darren Dickson, President, Genfare, Elk Grove Village, IL

Tony Tom, Executive Vice President, GlobeSherpa, Inc., Portland, OR

David Dekozan, Vice President, Business Development, Cubic Transportation Systems, Inc., San Diego, CA

David Leininger, Member, APTA Board of Directors; Chair, APTA Financial Management Committee; and
Executive Vice President, Chief Financial Officer, Dallas Area Rapid Transit, Dallas, TX
  

General Session sponsored by GlobeSherpa, Inc.

 GlobeSherpaLogo.png

10 - 11:30 a.m.
San Diego
  

Connected Vehicle Technologies and Open Data Usage...What You Need to Know? (TT)

Should transit vehicles be connected? What does it mean and what will it mean to transit operators?  What role does technology play? This session explores the latest developments on the topic.  

Moderator:
Ilya Rekhter, Sales Engineer, DoubleMap, Inc., Indianapolis, IN 

Connected Vehicle R&D Projects Underway at the University of Michigan Mobility Transformation Center
Trish Plonski, Senior Vice President, Business Development, Xerox State & Local Solutions, Inc., Fairfax, VA

How Open Data Powers Better Transit Planning
Courtney Sung, Director of Business Development, Remix, San Francisco, CA 

Public Transit Focus of the USDOT Connected Vehicle Research Program
Timothy Weisenberger, Electronic Payments Program Manager, Volpe National Transportation Systems Center, Cambridge, MA

Connecting Transit to the Connected Vehicle through Payment Technology
Larry Yermack, Strategic Advisor, Cubic Transportation Systems, Inc., San Diego, CA

Using Smart Data to Deliver Better Service
David Fabi, General Manager, Software Development, GIRO Inc., Annapolis, MD

10 - 11:30 a.m.
California

 

Integrated Mobility (FC)

 

Moderator:
Renee Matthews, Comptroller/Director of Information Technology, South Florida Regional Transportation Authority, Pompano Beach, FL

Automated Fare Collection for Paratransit: Industry Breakthroughs to Close the Gap for Underserved
Daisy Wall, Vice President, Marketing, RouteMatch Software, Inc., Atlanta, GA

Enabling Seamless Mobility through Integrated Payment
Dr. Regina Clewlow, Director, Transportation Research & Policy, RideScout, Austin, TX

Multimodal Payments: Are You In?
Michael Dinning, Director, Multimodal Programs and Partnerships, Volpe National Transportation Systems Center, Cambridge, MA

The Ventra Mobile App: Chicago's Story for Regional Payment, Customer Experience, Reduced Costs
Michael Gwinn, Director, Revenue and Fare Systems, Chicago Transit Authority, Chicago, IL

Account-based Systems are the Basis for Expanding the Ecosystem of Services for Riders
Nick Halden, Solution Architect, Vix Technology (USA) Inc., Seattle, WA

11:30 a.m. - 1 p.m.
Town & Country

Lunch / CEO Panel Discussion

Moderator:
Shyam K. Dunna, Chair, APTA TransITech Conference Planning Committee, and President & CEO, nMomentum Corporation, Suwanee, GA

Panelists:
Paul C. Jablonski, Member, APTA Executive Committee, and Chief Executive Officer, San Diego Metropolitan
Transit System, San Diego, CA

Lauren Skiver, Member, APTA Board of Directors; Chair, APTA Access Committee; and CEO/General Manager,
SunLine Transit Agency, Thousand Palms, CA

Darrell Johnson, Chair, APTA High-Speed & Intercity Passenger Rail Regional Corridors Subcommittee, and
Chief Executive Officer, Orange County Transportation Authority, Orange, CA

Karen H. King, Member, APTA Board of Directors; Chair, Bus & Paratransit CEOs Committee; and Chief Executive Officer, Golden Empire Transit District, Bakersfield, CA

Chris Tomlinson, Executive Director, Georgia Regional Transportation Authority, Atlanta, GA

Scott Smith, former Mayor City of Mesa, AZ and Interim Chief Executive Officer, Valley Metro Regional Public Transportation Authority, Phoenix, AZ

1:15 - 2:45 p.m.
San Diego

Security and Cybersecurity ... Setting the Culture in Pace with Innovations (TT)

We are vulnerable and an attractive target for those who would disrupt public services. Come and learn what the industry challenges are and what the industry is doing to ward off the threats.

Moderator:
William Tsuei, PMP, CPA, CSM, Chair, APTA Information Technology Committee, and Chief Technology Officer,
Valley Metro, Phoenix, AZ 

Maximizing Safety Protocols with Video Surveillance
Tom Gardner, Director of Sales, Apollo Video Technology, Bothell, WA

In Preparation for Cyber Security
Donald Luey, IT Director, Foothill Transit, West Covina, CA

Hunt: Going Beyond Policy and Updates
Carl Morgan, Board Trustee, VIA Metropolitan Transit, San Antonio, TX

Building a Culture of Cybersecurity - The People Challenge
Leigh Weber, ​CISSP, President, Cybersecurity Analysis, Ltd., Blue Bell, PA

Managing Security Risk for Critical Infrastructure
Jay Williams, ICS/SCADA Cybersecurity Business Development Director, Parsons Corporation, Centreville, VA 

1:15 - 2:45 p.m.
California

 

Maintaining Legacy Systems (FC)

Moderator:
Rod Ghearing, Manager of Grants and Capital Projects, Interurban Transit Partnership (The Rapid), Grand Rapids, MI 

The Challenges of Maintaining Legacy Systems and Improvements Available
John H. Jahshan, Director of Engineering, PSI Repair Services, Inc., Livonia, MI

Transitional Maintenance of Legacy Systems
Patrick Marron, Senior Systems Consultant, LTK Engineering Services, Newark, NJ

The MARTA Model
Dhiraj "Jim" Dunna, Manager of Revenue Settlement & Clearinghouse,  Metropolitan Atlanta Rapid Transit Authority,   Atlanta, GA

Hubert Gee, Director of Revenue Operations, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA

Collaboration + Cooperation = Connectivity: Equation for Integration of 26 Fare Systems in LA County
Robin O'Hara, Deputy Executive Officer for Regional TAP Program, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA

David Sutton, Deputy Executive Officer Finance/TAP, Los Angeles County Metropolitan Transportation Authority,
Los Angeles, CA

3- 4:30 p.m.
San Diego

Cybersecurity Round-Table Discussion (TT)

Cybersecurity from the perspective of the operators, representatives of operating systems will share their experiences and expertise in this vital field.

Moderator:
Leigh Weber, CISSP, Principal, Cybersecurity Analysis, Ltd., Blue Bell, PA

Presenters:
Todd Struthers, IT Manager, Des Moines Area Regional Transit Authority - DART, Des Moines, IA

Peter Anderson, CIO, Greater Cleveland Regional Transit Authority, Cleveland, OH

Robert Galvin, CIO, Port Authority of NY & NJ, New York, NY

Ravindra Misra, Chief Information Officer, San Francisco Bay Area Rapid Transit District, Oakland, CA

Ernesto Garcia, Network Administrator, San Diego Metropolitan Transit System, San Diego, CA

3 - 7 p.m.
Grand Hall

Products & Services Showcase Open

3 - 4:30 p.m.
California

Revenue Management Reporting (FC)

Moderator:
Endya M. Freeman, CPA, Revenue Manager, Jacksonville Transportation Authority, Jacksonville, FL

Fare Evasion Court
Karen Gorman, Inspector General/Chief Hearing Officer, Chief Ethics Officer, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA

Profitable Management and Revenue Policy in Tokyo Region
Yasutake Kojima, Director, New York Office, East Japan Railway Company, New York, NY

A Fork in the Road for LTE 
Brent Nelson, Product Manager, Digi International, Minnetonka, MN

6 - 7 p.m.
Grand Hall

Reception

Sponsored by Genfare and APTA

GENFARE_LOGO_4C netforum.jpg 

WEDNESDAY, APRIL 13

7 a.m. - 12 p.m.
South Atlas Foyer

Registration

7 - 8 a.m.
South Atlas Foyer

Continental Breakfast

8 - 9:30 a.m.
San Diego

 

Agile Development in Transit Industry Round Table (TT)

In the ever evolving information technology field a valuable and necessary attribute is the ability to adapt to rapid change, in other words demonstrate agility. Participate in this timely discussion.

Moderator:
Nathan Berry, Regional Vice President, Passport, Inc., Charlotte, NC

Panelists:
Thomas O'Neill, Chief Information Officer, AC Transit, Oakland, CA

Gary Dexter, Application Development & Support Manager, San Diego Metropolitan Transit System, San Diego, CA

Stephen Abbanat, Senior Program Coordinator, Metropolitan Transportation Commission, Oakland, CA

Jane Schroter, PMP, Director, Transit Systems & Project Management Office, Capital Metropolitan Transportation Authority, Austin, TX

8 - 9:30 a.m.
California

Customer Service (FC)

Never underestimate the value of exceptional customer service.  This important session gives you the opportunity to learn new ways to engage, maintain and build customers with marketing and customer management tools.  Learn how to incorporate these valuable tips from Los Angeles County Metropolitan Transportation (LACMTA) and St. Louis Metro.  They will review recently implemented programs and improvements that will help you create a loyal ridership.  Don’t miss an opportunity to improve you service offering, your ridership depends on it!

Moderator:
Nick Davidson, Customer Service/Proline Supervisor, Stark Area Regional Transit Authority, Canton, OH 

The Relationship between Ridership and Fare Collection
Anjana S. Mohan, Deputy Project Manager, Fare Collection Project, Bi-State Development Metro, St. Louis, MO

Transit Benefits Debit Card Compliance Engine
Meltem Korkmazel, Chief Operating Officer, Edenred, USA, Newton, MA

Crème de la CRM: Metro's Quick Recipe for a New Customer Relationship Management (CRM) System
Robin O'Hara, Deputy Executive Officer for Regional TAP Program, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA

New Trend in Fare Structure - Reduced Fare Products for Low Income Riders
Rick Halvorsen, Senior Revenue Systems Consultant, LTK Engineering Services, Seattle, WA

Seizing the Opportunity to Build Rider Loyalty through Automated Fare Collection
Pepper Harward, Vice President, Transit Solutions, RouteMatch Software, Inc., Atlanta, GA

9:45 - 11:15 a.m.
San Diego

 

Mobile Apps Round Table (TT)

There should be an APP for this session. What tech conference could be complete without addressing this major tool set for riders and operators.

Moderator:
Pepper Harward, Vice President, Transit Solutions, RouteMatch Software, Inc., Atlanta, GA

Panelists:
Boris Matakovic, Chief Engineer Officer, South Shore Line, Northern Indiana Commuter Transportation District, Chesterton, IN

Jane SchroterPMP, Director, Transit Systems and Project Management Office, Capital Metropolitan Transportation Authority, Austin, TX

Roger R. Thorn, Director of Information Technology, Sacramento Regional Transit District, Sacramento, CA

9:45 - 11:15 a.m.
California

System Design Procurement (FC)

Moderator:
Susan Clanton, Project Manager, Fort Bend County Public Transportation, Sugar Land, TX

Migration of an Existing Card Based Ticketing System to Account Based Ticketing
Eric Reese, Regional Manager, Scheidt & Bachmann USA, Inc., Burlington, MA

Automated Fare Collection for Small to Midsize Operators
Larry Breen, Vice President Payments Technologies, RouteMatch Software Inc., Atlanta, GA

Maintain, Migrate or Integrate, That is the Question
Roland H. Staib, President/Chief Executive Officer, INIT Innovations in Transportation Inc., Chesapeake, VA
 
Distribution of Card-based Contactless Smartcard Fare Media through Retail
Craig Roberts, Director, Tolling and Transit, InComm, Taylorsville, UT 
 

11:30 a.m. - 12:30 p.m.

Lunch (on your own)

1 - 4 p.m.
Off Site

Technical Tour

Please sign-up at the San Diego MTS host desk next to APTA registration, to participate in the tour. Sign-up is on a first-come, first-served basis and limited to 40 participants. Also check on available transportation directly to the airport after the tour.

In an industry where many fare collection and revenue management systems have remained unchanged for decades, future technologies in mobile payment, journey planning, account management, predictive analytics, and more are emerging at a rapid pace. Tour a working lab where innovation cohabitates with engineering and test from inception to deployment. Cubic Transportation Systems will give attendees a chance to visit ticketing and payment systems from around the world in one location, and talk to staff about the systems of tomorrow.

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