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American Public Transportation Association

 Board Support Program

Board Support Employee Development Workshop Preliminary Program - Last updated July 13, 2011

All sessions will be held at the Hyatt Regency Jersey City. Please note that this is a preliminary program and is subject to change.

* Sessions and events for both board members and support staff.

Saturday, July 23, 2011

9 a.m. – 12 p.m.

Procurement Decisions for Board Members*

Building business acumen through best practices

Attend this need-to-know workshop to learn more about crafting good procurement policies and how a supportive board can result in effective agency procurements. Optimize the procurement function at your agency by adopting policies that protect and support agencies and suppliers alike. Find out how fair procurements and open communication among procurement participants will facilitate appropriate pricing, healthy competition, legal compliance, and public acceptance of procurement decisions.

All board support staff members are welcome to attend. Register in the Liberty Room at athe start of the course.


  • James "Jim" Harper Jr., director, Office of Acquisition Management and Procurement, Federal Transit Administration, Washington, DC
  • Paul J. Larrousse, vice chair, APTA Higher Education Subcommittee, and director, National Transit Institute at Rutgers, The State University of New Jersey, New Brunswick, NJ

1 – 5 p.m.


3:30 – 4:30 p.m.

This is APTA: Maximizing Your Membership*

Getting involved in your association and national leadership

The American Public Transportation Association is widely recognized as the voice of the transit industry. This session will focus on the many resources available to you to help you realize the full potential of your membership. APTA’s success depends on participation and input from all its members.


  • William Millar, president, APTA

4:30 – 5:45 p.m.

Board Support Subcommittee Meeting

Chair, Rhodetta Seward

You are welcome to attend this meeting, one of three convened each year: during this July workshop, in conjunction with the APTA Annual Meeting and Expo in October, and the Legislative Conference in March.

6 – 7 p.m.

Welcoming Reception*

Mix and mingle…renew friendships and meet new colleagues at this high-energy gathering that is sure to set the tone for a week of networking and learning more about public transportation and your own leadership style.

7 – 9 p.m.

Board Support Dutch-Treat Dinner

Sunday, July 24, 2011

8 a.m. – 2 p.m.


7:30 – 8:30 a.m.

Continental Breakfast

8:30 – 9:45 a.m.

Opening General Session
Public Transportation Takes Us There*

Hear the warm welcome from New Jersey, NJ Transit, and APTA officials

The transit industry’s professional development opportunity exclusively for transit board members and board support staff begins with this session. Come join us as we review our industry priorities and start the seminar and workshop on the latest governance and business practices. Host New Jersey Transit Corporation will offer its hospitality. Whether it’s creating jobs, helping to lead the way towards energy independence, improving quality of life, or protecting the environment, public transportation plays a significant role in taking us there.


  • Alison A. Hewitt, chair, APTA Transit Board Members Committee, and chair, Hillsborough Area Regional Transit Authority, Tampa, FL


  • Honorable Jeremiah Healy, Mayor, Jersey City
  • Honorable James S. Simpson, chairman, New Jersey Transit Corporation, Newark, NJ, and commissioner, New Jersey Department of Transportation, Trenton, NJ
  • Flora M. Castillo, CHIE, chair, APTA Transit Board Members Program Planning Subcommittee, and board member, New Jersey Transit Corporation, Newark, NJ
  • James Weinstein, member, APTA Executive Committee, and executive director, New Jersey Transit Corporation, Newark, NJ


  • Michael J. Scanlon, chair, APTA; general manager/chief executive officer, San Mateo County Transit District;  and executive director, Caltrain (Peninsula Corridor Joint Powers Board), San Carlos, CA
  • Rhodetta Seward, chair, APTA Board Support Subcommittee, and executive services director, Intercity Transit, Olympia, WA
  • William Millar, president, APTA

9:45 – 11:45 a.m.

General Session
Communication Style Awareness in Daily Conversations*

Reacting to situations and lead by example.

Learn what your communication style is and how to better use communication skills in day-to-day situations. This session will offer interaction with board members and support staff as they improve communications and reset their expectations of one another in the transit environment.


  • Randall Chrisman, immediate past chairman, Dallas Area Rapid Transit, Dallas, TX
  • Nancy K. Johnson, director, board support, Dallas Area Rapid Transit, Dallas, TX
  • Frederick L. Daniels Jr., secretary, APTA Transit Board Members Committee, and treasurer, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
  • Bernard Blanchet, borough councilor/board member, Societé de transport de Montréal, Montréal, QC
  • Sylvie Tremblay, secretary general and executive director of legal affairs director, Societé de transport de Montréal, Montréal, QC

11:45 a.m. – 2:15 p.m.

Board Support Luncheon and Peer Exchange:
Resolving Common On-The-Job Challenges

Help yourself to a buffet lunch (3rd lobby between the Palisades and Liberty Room) and take it back to Holland II Room (3rd floor.) Join the discussions focusing on three main topics: electronic records retention, adjusting to a new chief executive officer, and helping to maximize the board members' roles in the community.


  • Robin Crothers, executive administrator, Interurban Transit Partnership (The Rapid), Grand Rapids, MI
  • Necola Pierce, assistant board secretary, Washington Metropolitan Area Transit Authority, Washington, DC


  • Beth Vidaurri, vice chair, APTA Board Support Subcommittee, and manager of the executive office, Corpus Christi Regional Transportation Authority, Corpus Christi, TX
  • Loyda Sequeira-Castillo, board secretary, Washington Metropolitan Area Transit Authority, Washington, DC
  • Jean Schapper, administrative services manager/clerk of the board, Lane Transit District, Eugene, OR
  • Rosa E. Diaz, board agenda coordinator, Metropolitan Transit Authority of Harris County, Houston, TX
  • Martha A. Martinez, district secretary, San Mateo County Transit District, San Carlos, CA

2:30 – 4:30 p.m.

A Healthier and More Successful YOU: LEADING

Personal, professional development in leadership styles

Join the group to learn more about leadership styles, how to manage up, down, and practice self-leadership. Grow your emotional intelligence and see how it can make you a stronger leader. Learn to understand and use the language of leaders, strategies for managing superiors, and developing subordinates.


  • Tami C. Gaines, principal, Sage Enterprises, LLC, Montclair, NJ

4:45 – 6:30 p.m.

Hoboken Terminal Tour*

Featured in the State and National Registers of Historic Places, this facility is in the classic Beaux-Arts style of architecture. The $8.8 million restoration project was completed in 1999,  including the terminal’s waiting room skylight, replicas of the original pendant lights, plaster walls, woodwork, copper windows, wood benches, terrazzo floor, and exterior copper roofing. Originally constructed in 1907, this building replaced four terminals, including two that were destroyed by fire. Enjoy the activity in the main waiting room, the hub of commuter activities at Hoboken Terminal.

6:30 - 8:30 p.m.

Reception at Hoboken Terminal*

All registrants and their guests are invited to enjoy a cocktail reception in this beautiful, restored vintage building with colleagues and hosts from New Jersey Transit Corporation.

Monday, July 25, 2011

8 – 9 a.m.

Continental Breakfast

9 – 10:30 a.m.

A Healthier and More Successful YOU: CONNECTING

Develop the communication skills of leaders!

In this continuum, you’ll learn to create powerful messages, whether spoken or written; improve communication strength in any situation; improve self-confidence going into any situation; and share best practices to use during difficult conversations.


  • Tami C. Gaines, principal, Sage Enterprises, LLC, Montclair, NJ

10:45 a.m. – 12 p.m.

A Healthier and More Successful YOU: BALANCE

Increase productivity for a stress-free life.

Attend this session to identify specific sources of stress and how to manage them. Learn how to clarify your priorities and keep them top-of-mind regardless of the situation. You’ll experiment with a process for becoming more productive and releasing more energy. Live in the present moment to reduce stress, free up more time, and generally live a more balanced life.


  • Tami C. Gaines, principal, Sage Enterprises, LLC, Montclair, NJ

12 – 12:45 p.m.


1 – 4:30 p.m.

World Trade Center Tour with Box Lunch Onboard*

Board the buses in fron of the hotel at 12:45 p.m. and receive your box lunch. Bus participants will travel from the hotel to gather at 7 World Trade Center in Lower Manhattan and travel to the 45th floor where there is a panoramic view of the World Trade Center Memorial site. Port Authority representatives will discuss the project. From this location, groups of 20 will be taken to the top of the PATH Station where they will get a close view of the construction site. Sign up for the tour by noon on Sunday at the host desk in the APTA registration area. Space is limited.

Tuesday, July 26, 2011

7:30 – 9 a.m.

Continental Breakfast

8:30 – 11:45 a.m.

A Healthier and More Successful YOU: PANOPLY

NJ TRANSIT board room tour and best practices

PANOPLY (PAN-oh-plee)

  • 1: a full suit of armor
  • 2: something forming a protective covering
  • 3: a magnificent or impressive array

The board support group will visit NJ Transit’s board room for a board portal demonstration, video of a board meeting, tours, and an interactive discussion on preparing the board’s agenda. The session will be a magnificent or impressive array of what NJ Transit does day to day. In the board support role, we don a full suit of armor and accomplish our responsibilities to both the board of directors and/or executives (which includes forming a protective covering around them) as well as the public we have committed to serve.

Meet the staff, see demonstrations, and join the discussion. The program will include: an overview of the board office function; preparation of the agenda and minutes; board and committee meetings; records management; the Open Public Records Act (OPRA) and State of New Jersey government records request form; NJ Transit history; a security K-9 demonstration; and tours to the bus emergency response room and the rail operations display board.

12 – 2 p.m.

Closing Luncheon
Open Forum with Transit CEOs and Board Chairs*

Involvement that sustains excellent ongoing relationships

Enjoy the board members pairing with their CEOs to discuss trustbuilding, performance-measuring, and other aspects of good governance for public transportation systems. How have you built a good working relationship with your chief executive officer? How does the board support staff role work best in your organization?


  • Flora M. Castillo, CHIE, chair, APTA Transit Board Members Program Planning Subcommittee, and board member, New Jersey Transit Corporation, Newark, NJ


  • Gary Cumbie, chair, Fort Worth Transportation Authority, Fort Worth, TX
  • Chris Orlando, chair, North County Transit District, Oceanside, CA
  • Richard "Dick" Ruddell, president/executive director, Fort Worth Transportation Authority, Fort Worth, TX
  • Matthew Tucker, executive director, North County Transit District, Oceanside, CA 


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