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American Public Transportation Association

 Board Support Program

Board Support Employee Development Workshop Program – Last updated  August 1, 2013, adding PowerPoint presentation links

Staff members at APTA–member transit systems who support boards of directors or commissioners are welcome to register for this workshop. All sessions and most events will be held at the Hyatt Regency Austin, 208 Barton Springs Road, Austin, Texas 78704.

NEW!  The Education Department of the International Institute of Municipal Clerks (IIMC) has approved APTA's 2013 Transit Board Members Seminar and Board Support Employee Development Workshop for 1 Certified Municipal Clerk (CMC) Experience point or 1 Master Muncipal Clerk (MMC) Professional and Social Contributions point per day.

For members arriving on Friday, there will be a get-together beginning at 6 p.m. Friday at Threadgill's, 301 W. Riverside Drive, Austin - across from the hotel.

* Sessions and events for both board members and support staff.

Saturday, July 20, 2013

9 a.m. – 4 p.m.
Padre Island


10 – 11:30 a.m.*
Big Bend

This is APTA: Maximizing Your Membership
Your best industry resource; how to get involved in leadership on a national scale

The American Public Transportation Association is widely recognized as the voice of the transit industry. This session will focus on the many resources available to you as a member and cover everything you want to know about getting involved in your association to gain the full value of your membership. Find your unique path to work with colleagues from all over the U.S. and Canada.



  • Doran J. Barnes, board member, Access Services, El Monte, CA
  • Janet S. Tarantino, secretary of the district, Golden Gate Bridge, Highway & Transportation District, San Francisco, CA
11:30 a.m. – 1:30 p.m. Lunch on your own

1:30 – 2:30 p.m.*
Big Bend

APTA Chair & President's Roundtable
The national perspective

Board members and support staff will join the conversation with APTA;s chair and president/CEO about the chair's initiatives including diversity, workforce development, strengthening the roles of transit and medical transportation, and new surface transportation legislation. Come with questions, comments, and direction toi guide APTA's work on behalf of board members and transit agencies.


  • Flora M. Castillo, CHIE, chair, APTA, and board member, New Jersey Transit Corporation, Newark, NJ
  • Michael P. Melaniphy, president & CEO, APTA

4:30 – 5:30 p.m.
Big Bend

Board Support Subcommittee Meeting

Chair, Beth Vidaurri

You are welcome to attend this meeting, one of three convened each year: during this July workshop, in conjunction with the APTA Annual Meeting in October, and the Legislative Conference in March. The 2013 leadership webinar series and electronic voting for officers are among the topics that will be discussed. 

6 – 7 p.m.
Foothill II, 17th Floor

Welcoming Reception*

Mix and mingle…renew friendships and meet new colleagues at this high–energy gathering that is sure to set the tone for a week of networking and learning more about public transportation and your leadership style.

7 – 9 p.m.

Board Support Dutch–Treat Dinner

Join the board support staff members attending this workshop for a dutch–treat dinner at Doc's Bar and Grill, 1123 S. Congress Avenue, Austin. Details will be provided at the 4:30 p.m. Board Support Subcommittee meeting.

Sunday, July 21, 2013

7:30 a.m. – 3 p.m.
Padre Island


7:30 – 8:30 a.m.*
Hill Country Foyer

Continental Breakfast

Gospel singers sponsored by CorrLine International, LLC

8:30 – 10 a.m.*
Hill Country A-D

Opening General Session: It's All About the People
Warm welcomes from Capital Metro and APTA

Whether it’s creating jobs, helping to lead the way towards energy independence, improving quality of life, or protecting the environment, public transportation plays a significant role in taking us there. And it's the people – employees, customers, board members, and everyone in your community whom we have to thank. Come join this session to discuss industry priorities and governance practices, and enjoy host Capital Metro's Southwestern hospitality.


  • Frederick L. Daniels, Jr., board member, APTA; chair, Transit Board Members Committee; and chairman, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA


  • Michael P. Melaniphy, president & CEO, APTA
  • Flora M. Castillo, CHIE, chair, APTA, and board member, New Jersey Transit Corporation, Newark, NJ
  • Sandy Guzman, legislative director for Texas state senator Kirk Watson, Austin, TX
  • Mike Martinez, chairman, Capital Metropolitan Transportation Authority, Austin, TX
  • Linda Watson, president/chief executive officer, Capital Metropolitan Transportation Authority, Austin, TX
  • Beth Vidaurri, chair, APTA Board Support Subcommittee, and manager of the executive office, Corpus Christi Regional Transportation Authority

Capital Metro will oversee its raffle and provide gifts to the winners!

10:15 a.m. – 12 p.m.*
Hill Country A-D

Resolving Conflict: Understanding What Motivates People
Ways to assess the situation and focus on everyone's needs to achieve the best outcome

Join the discussion and contribute your ideas in this leadership development workshop. How do leaders best discuss the issues, ask the right questions, and build strong relationships? Learn more about your individual approach and gain powerful perspectives. Improve the way you handle conflict and create resolutions to move forward. Participate in this interactive workshop to lead conflict resolution with less stress and more time spent on the successful outcomes. You will have the opportunity to practice recognizing others' motivations during role playing set within a safe, supportive training environment.


12 – 2 p.m.
Big Bend

Board Support Luncheon: Career Path to Leadership

Keynote Speaker:

  • Linda Watson, president/chief executive officer, Capital Metropolitan Transportation Authority, Austin,TX

Known and respected industry wide, this former chair of the Transportation Research Board and current board member of ITS America will talk with board support staff members developing one's leadership skills and working with other leaders, such as members of a board of directors.  Enjoy this unique opportunity for a candid conversation.

2:30 – 5 p.m.
Big Bend

Developing the Mind of a Leader: A Process for Growing Through Every Challenge

Steps to recognize one's situation, make choices, take action, and evaluate

Once we begin the process of assessing a challenge, the steps go from recognizing and being honest with ourselves about the situation; brainstorming the possibilities; and choosing a path. In thiscontinuum, it's the importance of getting started, and following through with a rational evaluation once we're on the other side. This module will focus on leadership and growth during all types of experiences. Participants will receive information and tools that are immediately actionable in any situation.


6 – 9 p.m.*

Capital Metro's Dinner Boat Cruise

Enjoy a fajita dinner aboard a boat on Lady Bird Lake to see the world's largest urban bat population courtesy of host Capital Metropolitan Transportation Authority.

Dinner cruise sponsored by Parsons Brinckerhoff.


Monday, July 22, 2013

7:30 – 8:30 a.m.*
Hill Country Foyer

Continental Breakfast

8:30 – 10:15 a.m.
10:30 a.m. – 12 p.m.
Big Bend

Developing the Mind of a Leader: Overcoming Negativity

The art of staying your course

Successfully leading other people requires certain skills that ensure one's own and your team’s success. This interactive workshop will teach participants about managing incoming perceptions that are less than positive.


12 – 1:30 p.m.*
Big Bend

Optional for Board Support Staff: Lunch program with board members
Board support staff are welcome to join the board members for the program in Hill Country A-D for this program or take their buffet lunch back to the room, Big Bend.


Procurement and Construction Management and Oversight
What Board Members Need to Know

This discussion will center on an overview of the board member's role in construction management and the questions that board members should be asking of staff. 

  • Moderator:
    Jerry Smiley, AICP, mountain south central transit/rail business leader, URS Corporation, Dallas, TX


  • Larry Hoy, director, Regional Transit District, Denver, CO
  • Edward L. Mortimer, director, government relations, URS Corporation, Arlington, VA


The luncheon is sponsored by URS, Wells Fargo, and local organizations in Austin. 

1:30 – 3 p.m.
and 3:15 – 4:30 p.m.
Hill Country D

Developing the Behavior a Leader: Building Strong Teams

Learn more about group dynamics and your role as leader

Building strong teams and helping them achieve goals and enjoy their work as well is the focus of this workshop. As groups develop through the forming, storming, norming, and performing phases, how does your leadership evolve? How do the gradual changes fit with your natural leadership style?  How best can you adapt?


Tami Gaines


5 – 6:30 p.m.*


Capital Metro will offer a reception at Stubb's Bar-B-Q, 801 Red River St.  A van will transport board support staff from the hotel at 5 p.m. Later, buses will transport registrants and guests back to the hotel.

Reception sponsored by:

CDM Smith


Herzog Transit Services, Inc.

Lockwood, Andrews & Newman, Inc.

McDonald Transit Associates, Inc.

MV Transportation Inc.

Tuesday, July 23, 2013

7:30 – 8:30 a.m.*
Hill Country Foyer

Continental Breakfast

8:30 – 9:45 a.m.
and 10 – 11 a.m.
Hill Country D

Developing the Skills of a Leader: Win–Win Negotiations

The skills of top negotiators

If we ever hope to be effective leaders of others, we must first be effective leaders of ourselves and be able to recognize what it is that others want. This module will help participants establish communication needed to score winning resuslts for all sides. 


11:15 a.m. – 2:30 p.m.

Site Visit to Capital Metro and Peer Panels

Participants will board a Capital Metro bus to tour the board room and discuss board support's procedures.  A box lunch will be provided by APTA. Presentations and panels include:

How to Conduct the Business of a Board

  • Gina Estrada,  executive assistant/board liaison, Capital MetropolitanTransportation Authority, Austin, TX

Creating Accessible Documents and Communications

  • Crystal Lyons, president, Crystal Fortune Lyons, LLC, and advisory board member/former chair, Corpus Christi Regional Transportation Authority, Corpus Christi, TX

Nuts and Bolts of a Board Retreat

  • Nancy K. Johnson, director, board support, Dallas Area Rapid Transit, Dallas, TX

Implementing a Board Web Portal

  • Janet S. Tarantino, secretary of the district, Golden Gate Bridge, Highway and Transportation District, San Francisco, CA
  • Elizabeth I. Eells, senior board analyst, Golden Gate Bridge Highway and Transportation District, San Francisco, CA
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