Online registration for the Technical Tours is now closed. To be placed on a waitlist or modify your current sign up, please check in with the Host Information desk located near the Registration Desk, 6th Floor, New York Marriott Marquis.


Host Information Desk hours:
Saturday, October 12 – 10 a.m.–4 p.m.
Sunday, October 13 – 8 a.m.–6 p.m.
Monday, October 14 – 7 a.m.–4:30 p.m.
Tuesday, October 15 – 7 a.m.–4 p.m
Wednesday, October 16 – 7–10 a.m.

  • Select Bus Service – Bus Rapid Transit in NYC

    Available time slot: 10/15: 10:15am-12:30pm; 10/16: 1-3:15pm
    Space is limited to 15 people per tour.

    Planning staff from NYC DOT and NYC Transit will lead participants on a tour of Select Bus Service Routes on 34th Street, 2nd Avenue, and 14th Street. The group will ride in-service buses, and learn about SBS improvements such as off-board fare collection, bus lanes, bus bulbs, real-time arrival signage, and streetscape enhancements. Agency staff will explain how the projects were developed, how issues were addressed, and the ongoing struggle for giving priority to surface transit in NYC.

    **Please bring a MetroCard, either “unlimited” or with at least two fares, for this tour**

  • Visit MTA New York City Transit’s Access-A-Ride (AAR) Paratransit Service

    Available time slot: 10/15: 10am-2:30pm
    Space is limited to 12 people.

    A lead member of the Paratransit Division will provide an operational overview of the AAR Paratransit Service.

    This overview will take place in two locations consisting of –

    (1) A tour of the AAR call and operations centers, adjacent to the Paratransit Division offices; and

    (2) A tour of an AAR contractor facility to view the functions and mechanics of a dedicated AAR transportation carrier.

  • Grand Central Terminal Tour

    Available time slots: 10/15: 10-11:30am, 1:30-3p.m.;  10/16: 10-11:30am, 1:30-3p.m.
    All slots for these tours are full.

    Historic Icon and Architectural Marvel: Take a tour of the iconic and world-famous landmark, Grand Central Terminal. Discover some of its little known secrets while taking a closer look at its impressive ceiling, its historic clock, the Whispering Gallery, the Situation Room overlooking the Operations Command Center (No photographs permitted),the glass walkways and more.

  • The Role of Art in Revitalizing Lower Manhattan: WTC Cortlandt Station and Fulton Center

    Available time slots: 10/15: 10am-12:30pm; 10/16: 1:30pm-4pm
    Space is limited to 25 people per tour. 

    The Role of Art in Revitalizing Lower Manhattan:The MTA has played a significant role in the rebuilding of lower Manhattan after 9/11 with new construction including WTC Cortlandt and the Fulton Center. Other new structures in the area including One World Trade Center and the Oculus complement these structures and facilitate a comprehensive wayfinding experience for customers. Learn about the monumental efforts undertaken to integrate permanent artwork into these stations and the role of collaboration between artists and architects in the design and construction process of these structures. The integration of technology into the transit environment and Arts & Design’s award-winning Digital Arts Program at Fulton Center will also be explored.

  • History Making: Art in the Second Avenue Subway

    Available time slots: 10/15: 1:30pm-4pm; 10/16: 10am-12:30pm
    Space is limited to 25 people per tour.

    After unrelenting dedication and hard work from thousands of men and women, the opening of the Second Avenue Subway provided three new stations at 96th, 86th and 72nd Streets, and new entrances to the existing Lexington Av/63 Street Station. Tour groups will stop at all four stations, each featuring monumental public artwork by four renowned contemporary artists commissioned by MTA Arts & Design, collectively the most expansive permanent public art installation in New York history.

  • Train Simulator Lab (Simlab)

    Available time slots: 10/15: 10-11:15am, 11:15am-12:30pm, 1:30-2:45pm, 2:45-4pm; 10/16: 10-11:15am, 11:15am-12:30pm, 1:30-2:45pm, 2:45-4pm
    Space is limited to 10 people per tour. 

    Interactive and Engaging! – The tour at the Simlab breaks down the various responsibilities of a New York City Transit Train Operator, including a brief history and current responsibilities of the title. Tour participants are also shown different types of signals, with definitions, train controllers, and ways to navigate the trackway, concluding with a unique opportunity to operate our state of the art, full motion train simulator.

  • Rail Control Center

    Available time slots: 10/15: 9:30am-12pm, 1:30pm-4pm; 10/16: 9:30am-12pm, 1:30pm-4pm
    Space is limited to 30 people per tour.

    Visit the Nerve Center of NYC’s Transit System! Visitors will be escorted to the Situation Room on the Mezzanine level where a power point presentation will be given on what the RCC is and what we do. Upon completion of the presentation, the group will be escorted to the RCC Theater and given a tour visiting all sections and explaining what each area does and how they work together.

  • OMNY (One Metro New York): Introduction to the MTA’s New Fare Payment System

    Available time slots: 10/15: 10am-12:30pm, 1:30-3pm; 10/16: 11am-12:30pm, 1:30-3pm
    Space is limited to 20 people per tour. 

    A lead member of the MTA Fare Payment Programs Office will brief attendees on OMNY, the Metropolitan Transportation Authority’s newly introduced fare payment system. Participants will learn about the phases of this design-build project, including obstacles and early achievements; roll-out strategy; and the opportunities and challenges that lie ahead. The overview will take place in two locations: on an OMNY-equipped bus and in a subway station with OMNY turnstiles. Participants will have the chance to tap test cards on in-service OMNY equipment.

  • Digital Screen Innovation (Outfront Lab)

    Available time slot: 10/15: 10am-12:30pm
    Space is limited to 15 people per tour.

    In this tour you will have an opportunity to see the digital screens MTA is installing at its stations, alongside the creative messaging approaches the Strategy and Customer Experience team is developing. The tour would include a visit to a station or two to see fully functional screens, accompanied with a discussion session – touching on the installation project and content creation process, using these screens to engage with and message MTA customers in new ways.

  • Hudson Yards and More!

    Availble time slots: 10/15: 10am-12:00pm, 1:30-3:30pm; 10/16: 10am-12:00pm, 1:30-3:30pm
    Space is limited to 25 people per tour

    Tour will begin at one of New York City’s busiest hubs, Time Square, in the heart of the theater district. You will ride the 7 train to the modern and new Hudson Yards station. The Hudson Yard development includes office space, residences, retail, hotels and open public spaces conveniently located on the West Side of Midtown Manhattan. You will have an opportunity to visit “The Vessel” at Hudson Yards, an interactive artwork comprised of 154 intricately interconnecting flights of stairs from which people can enjoy myriad views of the city from different heights. Complete your tour by walking on the “High Line”, a 1.45 mile long linear public park built on a historic elevated freight line that contains art, public gardens, performance spaces, and various eateries.

  • Staten Island Ferry (ride/tour)

    Time slot for this tours is full.

    Get an interactive behind the scenes tour of the Staten Island Ferry which provides 22 million people a year (70,000 passengers a day not including weekend days) with ferry service between St. George on Staten Island and Whitehall Street in lower Manhattan. The ferry is the only non-vehicular mode of transportation between Staten Island and Manhattan. NYC DOT operates and maintains the nine-vessel fleet as well as the St. George Ferry Terminal on Staten Island, Whitehall Ferry Terminal in Manhattan, the City Island and Hart Island Facilities, The Battery Maritime Building and all floating dock building equipment.

    NOTE: The Staten Island Ferry ride is free but participants will have to purchase a farecard for the round trip subway ride from the conference hotel to the ferry (fare is $2.75 each way).

  • The Roosevelt Island Tramway

    Available time slots: 10/15: 1-3pm (This timeslot is full.); 10/16: 1-3pm
    Space is limited to 50 people per tour. 

    Check out the stunning views of Manhattan and Roosevelt Island in the most ‘New York’ way possible, on the Roosevelt Island Tramway! One of the busiest trams in the world with over 2 million commuters annually and an integral part of the NYC MTA transit system. You are invited to join Leitner-Poma of America, for an in-depth tour of the tram’s operations during the APTA TRANSform Conference. Refreshments and a light snack will be provided on this tour.

  • Climate Resiliency in New York City (Session & Mobile Walking Tour)

    Available time slot: 10/15: 10:30am-12:10pm
    NOTE: Walking tour not ADA Accessible

    The session will be in two parts: a 45-minute panel presentation in the conference hotel followed by a mobile walking tour in Lower Manhattan. Attendees will hear MTA New York City Transit’s experience in rebuilding a transportation system’s resilience given the overarching context of severe weather and climate events and their impacts. The panel portion will include what climate adaptation/sustainability efforts have been implemented to the vital transportation infrastructure.

    After the presentation, a mobile walking tour of Lower Manhattan, which is one of the lowest-lying areas of New York City and was flooded during Super Storm Sandy, will commence. Participants will navigate through the streets and sidewalks of Lower Manhattan to witness the MTA New York City Transit Subway Station climate change mitigation initiatives. There are numerous subway station entrances and exits that have been retrofitted with different flood mitigation strategies in addition to ancillary parts of the subway line that have also been modified to prevent the impacts of a major flood.

    Participants will gain an understanding of the complexity of flood mitigation; what goes into the planning process; and what potential impacts do flood mitigation measures possibly have on the environment. As mass transit is an essential part of city planning, participants will take back with them a better understanding of how a subway infrastructure operates and interacts with the built and natural environments.

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