Critical Conversations2018-07-26T13:16:10-04:00

Critical Conversations

Critical conversations appear at all parts of transit professionals’ lives. From handling disagreements with colleagues to delivering negative performance reviews, they are opportunities to improve relations, behaviors, performances, and leadership skills. These modules equip APTA members with key techniques that facilitate the delivery of critical conversations with tact, empathy, and professionalism.

[divider height=”30″ style=”default” line=”default” themecolor=”1″]

 

Print Friendly, PDF & Email
APTA Logo

1300 I Street NW
Suite 1200 East
Washington, DC 20005
Telephone: (202) 496-4800
Fax: (202) 496-4324

Logo Usage Privacy Policy