Frontline Training2019-02-12T12:17:25-04:00

Apprenticeship and Upgrade Programs (Bay Area Rapid Transit)

A certification and on-the job training program BART provides to many of its frontline workers, especially those in technical maintenance positions
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Apprenticeship Program (King County)

Small, longstanding program that provides extended training to employees who want to become journey-level mechanics. Usually offered to those who clean buses and other equipment, as it serves as a pathway to higher wages.
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Bus Safety and Training (Pierce Transit)

Programs designed to quickly train and prepare new operators. The program includes several days of onboarding, roughly a month of training, followed by a mentorship program in which new operators are paired with those who have more experience on particular routes. The program also offers CDL training for potential operators without a CDL license.
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Career Development Program (King County Transit)

King County currently has one staff member who has one-on-one meetings with frontline employees to discuss further professional development. The program is extremely popular, and they are currently working on expanding it to serve additional staff.
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Career Pathways Program (Greater Cleveland Regional Transit Authority)

Partnership with local community colleges and nonprofits to provide a 12-week training program and internship for potential frontline maintenance and operations employees.
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Career Pathways Program (Los Angeles)

Partnership with local community colleges and nonprofits to provide a 12-week training program and internship for potential frontline maintenance and operations employees.

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Joint Apprenticeship Committee (Los Angeles Metro)

A rail maintenance program designed to train new mechanics who replace those expected to retire. The program is taught through a partnership with a local community college.
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Lean Program (Pierce Transit)

Based off Lean maintenance philosophy stressing efficiency and innovative, flexible solutions. Basic course includes an introduction to Lean theory followed by practical applications. Additional offerings include a Leadership course with similar content, but a focus on supporting frontline employees, and a Green Belt program in which trainees learn more about Lean philosophy, and implement it in an individual program designed to improve Pierce Transit’s efficiency.
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Maintenance Training (Pierce Transit)

Journey-level program aimed at mechanics with previous experience, focused on specific skills such as forklift maintenance and working with new electric buses. The program also includes Mech 1 certification for less experienced maintenance staff.
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Mentoring Program (King County Transit)

This 4-6 month program is offered to hourly frontline staff. Staff are paired with a mentor and given a book of home exercises to guide their professional development.
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Rail Car Apprenticeship Program (Greater Cleveland Regional Transit Authority)

This 30-month program includes both a full apprenticeship to learn rail maintenance skills, and extensive training opportunities to aid in participants’ professional development.
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Santa Monica Institute (Santa Monica Big Blue Bus)

This citywide, cross-department program run by the City of Santa Monica, offers a 10-week program of courses to both frontline and staff employees, most of whom enroll in at least one course a year. These courses include both mandatory training and optional development programs.
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Second Chance Program (CTA)

A year-long program designed to offer training and experience to Chicago residents facing barriers to employment. The program includes both work experience and specific training courses in operations and maintenance.
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Southern California Regional Transit Training Consortium (Many Agencies)

Consortium of agencies (including LA Metro, Big Blue Bus, Long Beach Transit, Orange County Transit etc.) that cooperate on maintenance and technical training courses. Consortium contracts with training groups to develop courses and train future trainers from various member agencies and local colleges. These new trainers then offer the courses to all consortium members through their home agency or college, and helps fill these course spots.
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Transit Career Ladders Training (Bay Area Rapid Transit)

An FTA grant-funded program in which BART provides training to those looking to work in the electrical and technical aspects of transit.

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