King County Transit has a dedicated staff member who provides career advice and coaching for many frontline employees. This employee conducts roughly 10 1-1 coaching sessions each week as well as running several workshops focused on professional skills. The program is extremely popular, giving this one staff member a very high workload across multiple locations. Because of this, King County Transit is looking to expand the program and increase the volume of session they can run in the future.
Mr. Jonathan Halperin, Workforce Development Program Manager