King County transit has a new program aimed at new entry-level managers and supervisors working directly with frontline employees. This program includes classroom sessions, individual projects, and 1-1 coaching and lasts for a manager’s first 5-6 months. The training places a heavy emphasis on “people leadership skills” such as maintaining diversity and inclusion within King County Transit, creating a culture of safety, and encouraging continuous improvement and employee engagement and development. The program is still working to balance these people skills courses with technical training, but has been fairly successful so far and is expected to improve in the future.
Mr. Jonathan Halperin, Workforce Development Program Manager