The Manager in Training program is a ten-month program taught as a weekend institute once a month. The program is aimed at entry-level managers and is taught by a DePaul professor with experience in teaching leadership competencies. The program focuses on a three-part model: leading work, leading self, and leading others. Leading work encompasses technical and operations skills, leading self encompasses personal development and branding, and leading others includes leadership skills used to manage others within the organization. The program teaches managers how other departments within the organization work and helps with succession planning within CTA, as well as assigning managers individual projects such as increasing bus ridership in particular areas while improving customer service.
Ms. Geisha Ester, Director, Training and Professional Development