The San Mateo Research, Training, and Development Consortium is a countywide training program run by the county itself, and is not specific to transit. However, San Mateo County Transit does make use of the program, enrolling employees in each of the three academies offered. (These consist of one academy for frontline workers, one for supervisors, and one for executives of various county departments). San Mateo RTD offers trainings on subjects such as emotional intelligence and conflict resolution that have broad applicability in many fields, including transit. Because the program is countywide, San Mateo County Transit does not necessarily have as many spots as other departments, but has been able to send 6-10 people a year to the worker and supervisor academies and is looking to send more people in the future.
Mr. Robert James Greenleaf, III, Manager, Organization Development and Talent Management