SuperTrain is a management training program run by OCTA that consists of seven modules, each focusing on a different aspect of public transit management. This training is aimed at new supervisors, and focuses leadership competencies such as decision making, goal setting, and building relationships within a team. Each module lasts from 2-3 hours. SuperTrain is open enrollment, so any management employee can choose to take the class. OCTA also offers a course on “Supervisory Essentials” that covers subjects such as labor and employee relations. Each Supervisory Essentials model can be taken separately, with a certificate offered to those who complete the entire course.
Ms. Julie A. Espy, Manager, Learning & Development