These topics will be explored during a one-hour webinar conducted by Morgan Lyons, Assistant Vice President, External Relations at Dallas Area Rapid Transit. Morgan has worked more than 30 years as a professional communicator as an award-winning journalist and corporate communicator in both private and public sector organizations. He has been DART’s chief spokesperson since 1996. He is vice chair of APTA’s Marketing/Communications Committee and served on the Authorization Task Force. He is a frequent presenter at APTA conferences and workshops, most recently at the 2015 Marketing/Communications Workshop and 2015 Bus and Paratransit Conference.
This interactive webinar will review current challenges and identify possible best practices for transit board members and board support staff facing a crisis or critical incident.