Uses of Social Media in Public Transportation
Report Number: S-156
Publication Date: 01/03/2022
A high percentage of transit agencies believe social media is important for increasing ridership, improving customer satisfaction, and improving agency image.
This report updates 2012’s TCRP Synthesis 99: Uses of Social Media in Public Transportation and again explores the use of social media among transit agencies. It documents innovative and effective practices in the United States and Canada.
Transit Safety Risk Assessment Methodologies
Report Number: S-157
Publication Date: 12/31/2021
Risk management is the central element of the safety management system (SMS). Identifying, assessing, analyzing, mitigating, communicating, and documenting are all steps in an effective risk management program.
This report is designed to help the transit industry better understand current and new innovative state-of-the-practice methodologies in safety risk assessment (SRA), which is an important part of the system.
Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry
Report Number: R-228
Publication Date: 12/03/2021
Many transit agencies are striving to improve diversity and inclusion. They continue to initiate and sustain programs and develop more innovative strategies.
This report builds on the snapshot of transit agency diversity initiatives provided nearly 20 years ago in TCRP Synthesis 46: Diversity Training Initiatives to understand how diversity programs at transit agencies have evolved, how inclusion has been incorporated, and what policies, plans, and practices have been successfully implemented within the industry.
Assessing and Mitigating Electrical Fires on Transit Vehicles
Report Number: R-229
Publication Date: 10/29/2021
Transit vehicle fires have safety implications for passengers and employees as well as liability implications for manufacturers, suppliers, and operators. Many of the electrical/arcing fire events experienced in the transit industry have led to a total loss of the vehicle and/or serious smoke incidents.
This report provides transit systems with information and techniques to avoid the interruption of revenue service, passenger injuries, and expenditures of operating and capital funds that occur as the result of fires on transit buses and rail vehicles.
Supplemental to the report is a Presentation describing details of the project.
Joint Development Agreements Using FTA Funds or FTA-Funded Assets
Report Number: LRD-56
Publication Date: 08/25/2021
In the United States, transit oriented development (TOD) is now recognized as a critical element in the planning, development, and execution of transit projects. Recent legislation has been designed to streamline the approval processes for new transportation projects, focus more on safety, and establish new programs to advance critical freight projects.
This report aims to clarify the Federal Transit Administration (FTA) assisted joint development process and attempts to separate public perceptions (and misperceptions) about TOD from reality. It is an update to TCRP Legal Research Digest 12:The Zoning and Real Estate Implications of Transit-Oriented Development.
Appendix C incudes sample model agreement forms, developed from Washington Area Transit Authority’s Office of Real Estate and Station Planning Templates.
Recent Decline in Public Transportation Ridership: Analysis, Causes, and Responses
Report Number: R-231
Publication Date: 08/27/2021
Rethinking mission and service delivery, rethinking fare policy, giving transit priority, careful partnering with shared-use mobility providers, and encouraging transit-oriented density are among the strategies transit agencies can employ to increase ridership and mitigate or stem declines in ridership that started years before the COVID-19 pandemic.
This report provides a deep-dive exploration of the ridership losses already being experienced by transit systems prior to the COVID-19 pandemic and explores strategies that appear to be key as we move to the new normal of a post-pandemic world.
Use of Agency Service Agreements in ADA Paratransit Delivery
Report Number: RRD-115
Publication Date: 08/25/2021
All transit agencies must provide complementary paratransit service to eligible people, as required under the Americans with Disabilities Act (ADA). This includes origin-to-destination service for their ADA complementary paratransit riders.
This report identifies and documents current practices for transit agencies of all sizes and from across the country that have negotiated and structured local agency service agreements with social service agencies to meet mutual needs.