Analyzing the Effectiveness of Commuter Benefits Programs

This report is designed to help employers, transit agencies, and other organizations that promote transit benefits, and policy makers better understand the impacts of a transit benefits program and how to qualify these impacts for their own programs. The report has three chapters: Chapter 1 provides an overview of commuter benefits and a discussion of the study objective and the organization of the report. Chapter 2 provides guidance on how to evaluate the effectiveness of a transit benefits program. Chapter 3 based on research from metropolitan areas across the United States, examines the effects of transit benefits programs on employee travel behavior and on transit agency ridership, revenues, and costs.