Welcome to APTA’s Mobility Management Technical Assistance Center
In an age in which more and more people are using local transportation, consumers and transit agencies alike are identifying a need for more highly coordinated mobility options.
Many transit agencies are embracing the concept of ‘mobility management’, which is a strategic approach to service coordination and customer service that is becoming a worldwide trend in the public transportation sector.
When implemented, mobility management will move transit agencies away from their roles as fixed-route service operators, and toward collaboration with other transportation providers. The idea behind this approach is to create a full range of well synchronized mobility services within a community.
Mobility management starts with the creation of partnerships among transportation providers in a particular region, so as to expand the range of viable options that communities have for transportation. Communication is also a critical component of mobility management, as the general public must be made aware of these options.
With the mobility management approach, transit resources are efficiently coordinated, enabling customers to make better decisions, as well as improved customer service.
To learn more about mobility management, check out Questions & Answers on Mobility Management
The Economic Benefits of Mobility Management
Read about the business case for mobility management by exploring the issue and the benefits of the approach from an economic perspective.
Resources
Links to Other Mobility Management Related Sites