American Public Transportation Association
1300 I Street NW
Suite 1200 East
Washington, DC 20005
Telephone: (202) 496-4800
Main Fax: (202) 496-4324
Meetings Department Fax: (202) 496-4331
APTA’s business hours are from 8:30 a.m. – 5:00 p.m. Eastern Standard Time. Any calls made outside these times will be returned the next business day. When calling please follow the prompt closely, if you have any concerns contact the Human Resources & Office Services Coordinator.
We have eight different departments: Workforce Development and Educational Services, Technical Services and Innovation, Communications & Marketing, Meetings and Membership Services, Mobility Initiatives and Policy, Finance & Administration, Human Resources & Administration, and Government Affairs & Advocacy.
To contact us online, please complete our information request form. Your email will be answered within 1-3 business days and 3-5 business days during APTA conferences.
How-to contact APTA
For any questions regarding an APTA invoice, please contact the following departments:
- For a membership invoice contact Membership at email@example.com
- For conference receipt, contact Kwakuita Spence at firstname.lastname@example.org
- For a Passenger Transport invoice, contact Kathy Golden at 202-496-4884 or email@example.com
- For APTAF, contact Karen Donald at 202-496-4859 or firstname.lastname@example.org
Ride public transit to APTA’s headquarters. We are conveniently located one block from the McPherson Square (Orange, Blue, and Silver) Metro station and three blocks from the Metro Center (Red, Orange, Blue, and Silver) Metro station.