Contact Information
American Public Transportation Association
1300 I Street NW
Suite 1200 East
Washington, DC 20005
Telephone: (202) 496-4800
Main Fax: (202) 496-4324
Meetings Department Fax: (202) 496-4331
APTA’s business hours are from 8:30 a.m. – 5:00 p.m. Eastern Standard Time. Any calls made outside these times will be returned the next business day. When calling please follow the prompt closely, if you have any concerns press 0 for the Human Resources & Office Services Coordinator.
We have 8 different departments: Workforce Development and Educational Services, Technical Services and Innovation, Communications & Marketing, Meetings and Membership Services, Mobility Initiatives and Policy, Finance & Administration, Human Resources & Administration, and Government Affairs & Advocacy.
All phone calls will go to voicemail from 12-1 p.m. Your call will be returned as soon as possible.
To contact us online, please complete our information request form. Your email will be answered within 1-3 business days and 3-5 business days during APTA conferences.
Staff Listings
How-to contact APTA
For any questions regarding registration for APTA events or conferences, please submit the Registration Question form.
For any questions regarding Passenger Transport, please email ptads@apta.com. You can expect to receive a response within 1-3 business days.
Please email membership@apta.com for changes to your contact information (email, phone number, address); if a colleague no longer works at your organization; or any other membership questions.
If you need a copy of your receipt for an APTA conference or event, email dbarba@apta.com. In the email, be sure to include the name and date(s) of the conference you attended as well as your full name, email address used for registration, and your organization name.
For any questions regarding an APTA invoice, please contact the following departments:
- For a membership invoice contact Membership at membership@apta.com
- For a conference invoice, contact Accounting at 202-496-4862 or dbuchanan@apta.com
- For a Passenger Transport invoice, contact Kathy Golden at 202-496-4884 or ptads@apta.com
Conference information will usually be posted to the website 3-4 months before the conference starts. You can find links to APTA’s current conferences on the main Meetings and Conferences page.
Ride public transit to APTA’s headquarters. We are conveniently located one block from the McPherson Square (Orange, Blue, and Silver) Metro station and three blocks from the Metro Center (Red, Orange, Blue, and Silver) Metro station.
