American Public Transportation Association
1300 I Street NW
Suite 1200 East
Washington, DC 20005
Telephone: (202) 496-4800
Main Fax: (202) 496-4324
Meetings Department Fax: (202) 496-4331
APTA’s business hours are from 8:30 a.m. – 5:00 p.m. Eastern Standard Time. Any calls made outside these times will be returned the next business day. When calling please follow the prompt closely, if you have any concerns press 0 for the Human Resources & Office Services Coordinator.
We have 8 different departments: Workforce Development and Educational Services, Technical Services and Innovation, Communications & Marketing, Meetings and Membership Services, Mobility Initiatives and Policy, Finance & Administration, Human Resources & Administration, and Government Affairs & Advocacy.
All phone calls will go to voicemail from 12-1 p.m. Your call will be returned as soon as possible.
To contact us online, please complete our information request form. Your email will be answered within 1-3 business days and 3-5 business days during APTA conferences.
How-to contact APTA
If you need a copy of your receipt for an APTA conference or event, email firstname.lastname@example.org. In the email, be sure to include the name and date(s) of the conference you attended as well as your full name, email address used for registration, and your organization name.
For any questions regarding an APTA invoice, please contact the following departments:
Ride public transit to APTA’s headquarters. We are conveniently located one block from the McPherson Square (Orange, Blue, and Silver) Metro station and three blocks from the Metro Center (Red, Orange, Blue, and Silver) Metro station.