Peer reviews help agencies address issues with subject matter experts from within the transit industry. A dedicated Peer Review Program panel will provide findings and recommendations to the senior management of the requesting agency on a confidential basis.
These findings will:
- Provide guidance
- Validate policy
- Allow you to improve your system
Draw upon the knowledge and experience of our dynamic industry. Even during the COVID-19 pandemic, take advantage of the virtual, socially distanced, or hybrid APTA Peer Review Program.
APTA conducts the Peer Review Program for member organizations on a broad range of issues including operations, safety, organizational efficiency and program management. Program teams are comprised of highly experienced transit professionals able to share methods, insight and experiences interactively with the requesting property based on their experience at their own agencies.
Reviews are narrowly focused, and the results, while detailed, usually are at a high level. The three to five day process typically involves an inspection of relevant documents; field visits; and personal interviews of key stakeholders, staff, and interested parties.
Following completion of phase one, the Peer Review Program team caucuses to summarize key observations and recommendations. A presentation is then made to the requesting property, followed by a written report. The requesting property is free to accept and act on the recommendations to the extent deemed appropriate.
Don’t forget, in response to COVID-19, APTA can complete a fully virtual Peer Review Program.
For more details, download the APTA Peer Review Guidelines.
Want to learn about getting started?
Complete the form below and an APTA Staff Advisor will contact you to answer your Peer Review questions.