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American Public Transportation Association

 TCRP Workforce Development Publications and Current Projects

The list below includes publications and current projects of the Transit Cooperative Research Program (TCRP) on the topic of workforce development.

(Project F-05)
Closing the Knowledge Gap for Transit Maintenance Employees: A Systems Approach, 1998
(Project F-09)
Managing Transit’s Workforce in the New Millennium, 2002
R-84 Volume 3
(Project J-09)
e-Transit: Electronic Business Strategies for Public Transportation, Volume 3: Using the Internet for Transit Training and Certification, 2003
(Project F-11)
Public Transportation Operating Agencies as Employers of Choice (with CRP-CD-45), 2004
(Project J-6)
Racial and Gender Diversity in State DOTs and Transit Agencies (joint report with NCHRP Report 585), 2007
(Project F-12)
Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas, 2008
Research Results Digest
(Project F-03)
Total Quality Management in Public Transportation, 1994
(Project J-6)
Identification of the Critical Workforce Development Issues in the Transit Industry, 2001
(Project J-03C)
International Transit Studies Program: Innovative Practices in Transit Workforce Development, 2008
(Project SF-02)

Incentive Programs to Improve Transit Employee Performance, 1994

(Project SF-06)
Practices in Assuring Employee Availability, 1999
(Project J-7)
A Challenged Employment System: Hiring, Training, Performance Evaluation, and Retention of Bus Operators, 2001
(Project J-7/SF-08)
Diversity Training Initiatives, 2003
(Project J-7)
Corporate Culture as the Driver of Transit Leadership Practices, 2003
(Project J-7)
Transit Operator Health and Wellness Programs, 2004
(Project J-7)
Paratransit Managers’ Skills, Qualifications, and Needs, 2007
(Project F-11)
Public Transportation Operating Agencies as Employers of Choice: Toolkit
TCRP Projects Underway
E-6 Transit Bus Mechanics: Building for Success—The ASE Transit Bus Maintenance Certification Test Series
E-7 Initiating a National Transit Industry Rail Vehicle technician Certification Program: Building for Success
E-8 Extending and Deepening National Transit Training Programs
F-13 Vehicle Operator Recruitment, Retention and Performance in ADA Complementary Paratransit Services
F-14 Addressing Critical Shortfalls: Recruitment, Development, and Retention of High-Quality Managers for Public Transportation Systems
F-15 A Practical Guide for Recruiting Minorities for Chief Executive Officers at Public Transportation Agencies
J-6/Task 72 Developing a Professional Certification and Credentialing Program for the Transit Industry
Other TRB Publications
TRB Special Report 275 The Transportation Workforce Challenge: Recruiting, Training, and Retaining Qualified Workers for Transportation and Transit Agencies
TRB Special Report 284 Transportation Knowledge Networks: A Management Strategy for the 21st Century
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