Recruiting and retaining a skilled workforce is crucial for any transit agency. APTA’s Transit Workforce Shortage Report highlights that the demanding schedules required of transit workers are a major factor driving them out of the industry. In response, some agencies have begun exploring ways to provide better schedules for their employees.
This toolkit, developed from discussions with transit agencies and insights from a working group of stakeholders, aims to guide agencies through an assessment of their scheduling practices and basic steps in developing strategies to enhance workforce scheduling processes and improve employee retention. It organizes the lessons learned from a working group of stakeholders guided by the objective of addressing how to truly improve the quality of life for operators through innovative ways of designing schedules while focusing on the service that needs to be delivered.
Please provide your name, email, and organization to download the APTA Scheduling Toolkit.
