Tuesday, April 20
TIME (all times Eastern) EVENT
Funding and Financing Strategies

What is Canada’s national transit recovery strategy? How do transit systems become more financially resilient and become less fare box dependent? What innovative revenue and financing models exist, what is the future of TOD, how are systems continuing planned capital investments and budgeting for the future?
11:30 AM – 11:35 AM Welcome Remarks

  • Paul Skoutelas, President and CEO, American Public Transportation Association
  • Marco D’Angelo, President and CEO, Canadian Urban Transit Association
11:35 AM – 12:00 PM

Opening Session

Opening presentations on the Canadian and U.S. context for recovery.

  • David Cooper, Principal, Leading Mobility
  • Joanna Pinkerton, Co-Chair, APTA Mobility Restoration and Recovery Task Force; President and CEO, Central Transit Authority, Columbus, OH

Presiding Officer

  • Sharon Greene, Chair Innovative Funding, Finance and P3 Committee; Managing Principal, InfraStrategies, LLC, Irvine, CA
12:00 PM – 12:45 PM Presentations

  • Geoff Cross, Vice-President, Transportation Planning and Policy, TransLink, Vancouver, British Columbia
  • Jeff Busby, Active Vice-President, Infrastructure Planning and Engineering, TransLink, Vancouver, British Columbia
12:45 PM – 1:15 PM Live Q&A With Speakers
1:15 PM – 1:30 PM Break
1:30 PM – 2:15 PM Presentations

  • Richard Leary, CEO, Toronto Transit Commission, Toronto, Ontario
  • Daniel Bergeron, Executive Director, Transportation and Mobility Planning, Regional Transportation Authority, Montreal, Quebec
2:15 PM – 2:45 PM Live Q&A With Speakers
2:45 PM – 3:45 PM

Debrief

Share take-aways from Day 1 of the International Study Mission to Canada!

Presiding Officer

  • Sharon Greene, Chair Innovative Funding, Finance and P3 Committee; Managing Principal, InfraStrategies, LLC, Irvine, CA

Wednesday, April 21
TIME (all times Eastern) EVENT
The Customer Experience and Engagement

How do systems build public trust, and find innovative ways to communicate with customers and engage with their communities? What are effective service and marketing strategies to gain back ridership? What are the implications of the pandemic on the future route system and continuing to ensure service for essential workers and to essential services?
11:30 AM – 11:45 AM Opening Remarks

  • Jeff Nelson, APTA Chair; General Manager, Rock Island County Metropolitan Mass Transit District (MetroLink), Moline, IL

Presiding Officer

  • Amy Snyder, Chair, APTA Marketing and Communications Committee; Chief of Staff, Champaign-Urbana Mass Transit District, Urbana, IL
11:45 AM – 12:30 PM Presentations

  • Kathleen Llewellyn-Thomas, Chief Strategy & Customer Officer, Toronto Transit Commission
    Toronto, Ontario
  • Mark Evers, Chief Customer Officer, Transport for London, London, United Kingdom
12:30 PM – 1:00 PM Live Q&A With Speakers
1:00 PM – 1:15 PM Break
1:15 PM – 2:00 PM Presentations

  • Mark Childs, Chief of Marketing, Metrolinx, Toronto, Ontario
  • Sharyn Byrne-Nearing, Vice President, Brand, Digital & Product Marketing, Metrolinx, Toronto, Ontario
  • Steve Vanagas, Vice President, Customer Communications and Public Affairs, TransLink, Vancouver, British Columbia
  • Adrian Kawun, Manager of Service Planning, York Region Transit, Ontario
2:00 PM – 2:30 PM Live Q&A With Speakers
2:30 PM – 3:30 PM

Debrief

Participate in a live debrief and share your take-aways from Day 2 of the International Study Mission to Canada.

Presiding Officer

  • Amy Snyder, Chair, APTA Marketing and Communications Committee; Chief of Staff, Champaign-Urbana Mass Transit District, Urbana, IL

Thursday, April 22
TIME (all times Eastern) EVENT
Mobility Innovation

What innovative service delivery models are transit agencies deploying to ensure a more flexible and resilient system in the future? How is technology being harnessed and accelerated to improve public transit? What are the Canadian transit industry’s major priorities for the future as we prepare for the likelihood of new travel needs, rider preferences, and economic and social challenges?
11:30 AM – 11:45 AM Opening Remarks

  • Alain Mercier, Chair, Canadian Urban Transit Association; Director General, Capital Transportation Agency, Quebec City, Quebec
  • Jameson Auten, Chair, APTA Mobility Management Committee; Deputy CEO & COO, Kansas City Area Transportation Authority, Kansas City, MO

Presiding Officer

  • Katharine Kelleman, Vice Chair, APTA Mobility Management Committee; Chief Executive Officer, Port Authority of Allegheny County, Pittsburgh, PA
11:45 AM – 12:30 PM Presentations

  • John Manconi, General Manager, Transportation Services Department, City of Ottawa, Ontario
  • Russell Davies, Director, Calgary Transit, Calgary, Alberta
  • Björn Rådström, Manager of Service Development, Winnipeg Transit, Winnipeg, Alberta
12:30 PM – 1:00 PM Live Q&A With Speakers
1:00 PM – 1:15 PM Break
1:15 PM – 2:00 PM Presentations

  • Mathieu Goetzke, Vice President, Planning & Development, Metrolinx, Toronto, Ontario
  • Paul Buck, Manager, Transit Operations, Belleville Transit, Belleville, Ontario
  • Robert Salewytsch, Program Manager, Transit Services, Niagara Region, Niagara, Ontario
2:00 PM – 2:30 PM Live Q&A With Speakers
2:30 PM – 3:30 PM

Closing Session and Debrief

Join the closing session and debrief to hear key take-aways from the International Study Mission to Canada.

  • Paul Skoutelas, President and CEO, American Public Transportation Association
  • Marco D’Angelo, President and CEO, Canadian Urban Transit Association
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