Recommended Practice
Recruiting and Retaining Bus Operations Employees
Abstract
This Recommended Practice will assist transit agencies in recruitment and retention of bus operations employees.
Document History
| Document Number | Version | Publication Date | Publication | Related Information |
|---|---|---|---|---|
| APTA BTS-BC-RP-001-05 | 12/31/2009 | Published | Current |
Keywords
bus, employee, recruiting, retaining
Summary
- Understand workforce and turnover
- Update and review job descriptions on a regular basis
- Select an assessment tool to qualify each candidate
- Conduct a new-employee orientation
- Foster open communication, teamwork and opportunities for growth
- Provide the necessary training for employee development
- Create a mentoring program for new employees
- Provide annual performance evaluations that establish goals and recognition for good performance
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