supervisors, field supervisors

Summary

This standard provides rail transit agencies (RTAs) with the baseline requirements for rail operations supervisor job duties, in order to improve supervisor effectiveness and thereby the quality and safety of rail service. The standard also includes requirements for monitoring and managing rail operations supervisor performance. APTA recognizes that each agency has unique design and operating characteristics and that each agency will therefore have different duties assigned to its supervisors or other personnel who play a direct, frontline role in monitoring and/or managing rail service.