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American Public Transportation Association

 Transit's Response to People Who Are Homeless

People who are struggling with homelessness often rely on public transit vehicles or facilities as shelters from the weather and to stay safe. Unfortunately, this is a growing challenge for many transit agencies and can discourage travelers from using public trains and buses. To preserve the quality of the transit environment, transit agencies across the country are exploring ways in which to respectfully support and manage the homeless population and minimize adverse impacts to the traveling public. Some agencies have developed important new partnerships with law enforcement, social service agencies, and others to approach this issue in a more decisive and positive way.​​



LA Metro's Transit Homeless Action Plan.pdf
11/13/2018 3:07 PMNo presence
PRESENTATION 2018 Leadership APTA Team 4; Public Transit and Social Responsibility.pptx
10/10/2018 3:07 PMNo presence
PRESENTATION Alex Wiggins (LA Metro); LA Metro's Response to Homelessness.pdf
10/10/2018 3:01 PMNo presence
PRESENTATION Dan Boyle (Dan Boyle and Associates, Inc.); Transit Agency Practices.pdf
10/10/2018 3:09 PMNo presence
PRESENTATION David Green (St. Cloud Metropolitan Transit Commission); Agency Collaboration.pdf
10/10/2018 3:03 PMNo presence
PRESENTATION Tim Chan (BART); Homelessness and Transit - Potential Solutions to this Growing Problem.pdf
10/10/2018 3:01 PMNo presence
PRESENTATION Wendy Hawthorne (Metro Vancouver Transit Police); Partnerships.pdf
10/10/2018 3:04 PMNo presence
REPORT 2018 Leadership APTA Team 4; Public Transit and Social Responsibility.pdf
10/10/2018 3:07 PMNo presence
TCRP Synthesis 121-Transit Agency Practices in Interacting with People Who Are Homeless.pdf
11/7/2018 11:12 AMNo presence

 Relevant News

  • Transit Agencies are Changing Their Approach to Homelessness

  • As waves of homeless descend onto trains, L.A. tries a new strategy: social workers on the subway

  • Response team created for homeless on buses, light rail

  • Phoenix spends $125k on homeless outreach on light rail

  • Transit Chief urges subway managers to work with cops, social workers to curb homeless problem


 Share Your Resource

If you have any best practices, homelessness outreach plans or policies, or other resources that you would like to add to the Resources Library, please contact the following APTA staff member.

Elizabeth Lovinggood
​Program Manager - Sustainability & Planning
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