APTA SS-ISS-RP-002-21

access control, bathroom design, Crime Prevention Through Environmental Design (CPTED), location, maintenance, monitoring, occupancy, restroom design, risk assessment, security

Summary

When building or remodeling restrooms at public transportation passenger facilities, transit agencies should consider many factors that not only address customers’ operational and aesthetic expectations but also provide for a safe, secure and usable customer experience. The considerations discussed herein, including location, access control and monitoring, occupancy, design features, and maintenance, can be tailored to accommodate transit systems of various sizes and ridership levels.