Recommended Practice

Transit Agency Workplace Violence Prevention, Response and Recovery Programs


This recommended practice provides a framework for transit agencies to prevent, respond to, and recover from workplace violence incidents.

Document History
Document Number Version Publication Date Publication Related Information
APTA SS-ISS-RP-005-23 Original 05/23/2023 Published Current


assault, employee assistance program (EAP), investigation, preparedness, prevention, reporting, response, recovery, threat, training, workplace violence


This recommended practice instructs transit agencies to establish workplace violence preparedness programs and teams to ensure that their organizations are adequately equipped to manage prevention, response and recovery activities. Prevention activities focus on awareness and de-escalation training, as well as the implementation of preventive security measures. Response activities include detailing plans, policies and procedures for reporting, investigating and addressing workplace violence in a transit environment. Recovery includes post-incident support, such as impact assessments, EAPs, and risk assessment considerations.

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