APTA SS-ISS-RP-005-23

assault, employee assistance program (EAP), investigation, preparedness, prevention, reporting, response, recovery, threat, training, workplace violence

Summary

This recommended practice instructs transit agencies to establish workplace violence preparedness programs and teams to ensure that their organizations are adequately equipped to manage prevention, response and recovery activities. Prevention activities focus on awareness and de-escalation training, as well as the implementation of preventive security measures. Response activities include detailing plans, policies and procedures for reporting, investigating and addressing workplace violence in a transit environment. Recovery includes post-incident support, such as impact assessments, EAPs, and risk assessment considerations.

APTA-SS-SEM-S-004-09, “Transit Exercises”
APTA SS-SIS-RP-007-10, “Crime Prevention Through Environmental Design (CPTED) for Transit Facilities”
APTA SS-SIS-S-017-21, “Security Risk Assessment Methodology for Public Transit”
APTA-SS-SRM-RP-004-11, “Conducting Background Investigations”